Pathfinder Orientation v Being an Engaged Pathfinder v Best Practices - - PowerPoint PPT Presentation

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Pathfinder Orientation v Being an Engaged Pathfinder v Best Practices - - PowerPoint PPT Presentation

Pathfinder Orientation v Being an Engaged Pathfinder v Best Practices v Partnering with City of Scottsdale Preserve Coordinators Being An Engaged Pathfinder : A. Commitment to Mission v Pathfinders help ensure that Preserve visitors have a safe,


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SLIDE 1

Pathfinder Orientation

v Being an Engaged Pathfinder v Best Practices v Partnering with City of Scottsdale

Preserve Coordinators

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SLIDE 2

Being An Engaged Pathfinder:

  • A. Commitment to Mission

vPathfinders help ensure that Preserve visitors

have a safe, enjoyable experience and leave with a positive impression of the Conservancy and the City of Scottsdale

vFulfilling the Pathfinders’ mission takes

priority over other shift duties and shift interests

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SLIDE 3

PF Engagement:

  • B. Training Requirements

v Pathfinder Orientation v 1st Trailhead training at Lost Dog or Tom’s Thumb

(schedule with TH Lead)

v 2nd trailhead training where you wish to regularly

work shifts (schedule with TH Lead)

v Earn your Steward badge v Contact trailhead leads where you trained to be

qualified to sign up for shifts on Better Impact app

v Complete the Conservancy’s First Aid and CCC class

within 6 in-season months of becoming a Pathfinder

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SLIDE 4

PF Engagement:

  • C. The Basics about “Shifts”

v Shifts are two hours long v Pathfinders serve at least two shifts a month v Pathfinders sign up for shifts on Better Impact v Pathfinders “bid” for shifts; final decision is made by

the Trailhead Lead

v Each trailhead is unique: trails, visitors, needs, shift

schedule, facilities

v Don’t assume that shift procedures at one trailhead are the

same at another

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SLIDE 5

PF Engagement:

  • D. Preparing for a Pathfinding Shift

vWhat to wear

v Steward shirt (most recent logo) and visible badge v Sunglasses, hiking shoes, hat v Layers in cool weather

vWhat to bring

v Fully charged cell phone v Water for you and one more v Snack for you v Pack/carry all v Cooling towel

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SLIDE 6

PF Engagement:

  • E. Talking to Visitors

vGreet visitors vAssess their preparedness vAdvise them on safety measures vAssess their interests/abilities regarding trail

routes

v How long/how far they wish to hike, bike, ride? v Desired trail characteristics?

vUsing a map, recommend a route vAnswer their questions

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SLIDE 7

PF Engagement:

  • E. 1. Informing, managing, educating

vManage challenging situations

v Safety v Teaching moments

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SLIDE 8

PF Engagement:

  • E. 2. Informing, managing, educating

v Preserve Rules --Scottsdale Preserve

Ordinance #3321

v

https://www.scottsdaleaz.gov/planning- development/long-range-planning/preserve-ordinance

v Educate visitors; don’t order!

v Inform what the rule is v Explain why the rule exists v If things get testy, back away and inform others as

appropriate

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SLIDE 9

PF Engagement

  • F. Families and Kids

Assess & Advise

v Preparation v Explain “Stay on trail” v Trail routes

v Ask about kids’

experience

v Young kids – ½ mile

loops

v Point out optional return

routes, good resting places

v Desert education

Children’s Passport

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SLIDE 10

PF Engagement:

  • G. The Shuffling Man

vAssess: Hat, shoes, water, sunglasses, cell

phone, behavior?

vGreet: “Hi…Welcome…Here to hike?” vFriendly, probing questions:

v “Have you been here before?” v “What brings you out today?” v “How are you feeling?” v “Did the doctor say how long you should go out?” v “Do you have a cell phone?”

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SLIDE 11

PF Engagement

  • H. Keep Learning

v Required:

v Conservancy First Aid/CCC class within 6 in-season

months from becoming a Pathfinder & then every 2 years

v Pathfinder Orientation annually

vStrongly Recommended:

v Flora, Fauna, Natural History, Geology classes v Hike, bike, ride the trails; Guided Hike/Bike events v Share your experiences with other Pathfinders and

ask about theirs

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SLIDE 12

PF Engagement:

  • I. Conservancy Stewardship

vGive time to other programs, projects, events vProvide Behind-the-Scenes Support for

Pathfinders & Conservancy

vFinancial donations vTake leadership roles

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SLIDE 13

PF Engagement:

Ask Questions!

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PF Best Practices

  • A. Pathfinders Stay Current

vPathfinder Orientation once a year vFirst aid class every two years vTrailhead Binder vPathfinder Newsletter vPathfinder Socials vCommunication with Trailhead Lead vPatrol-Pathfinder Facebook Page

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PF Best Practices

  • B. Stress Trail Sharing

v Promote respect for hikers, bikers & equestrians v Try to see the trail from their unique perspectives v Who yields to whom! v Respectful precautions to share:

v Slow down when sight lines are poor & others on the trail v Keep ears open – discourage earbuds v Groups should go single file; take no more than ½ the trail v When wanting to pass, announce presence, be sure you

were heard; announce how many coming behind you

v Hike, ride, bike on the right, pass on the left

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PF Best Practices

  • C. 1. First Aid Management Procedures

v First Aid Events:

v Typical: cactus thorns, heat/dehydration, scrape v Less Typical: sprain, broken bone, diabetic event, cardiac

event

v Managing the situation

v Focus most on assessing and directing what should be done v Ask for help from others in the area if needed v Direct injured person or companion to do as much as

possible

v If person is unresponsive or has life-threatening symptoms:

call 911 (permission to call 911 is not necessary)

v Ask permission to assist—a responsive person can refuse

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SLIDE 17

PF Best Practices

  • C. 2. First Aid Management Procedures

v Do NOT provide medications v DO provide sunscreen, bandages, tweezers, comb, water, etc. v Do not exceed your level of training/comfort v Do not become a victim v Do not talk to media; refer media to the Conservancy v You are covered by Arizona’s Good Samaritan Law v Afterward, provide detailed report:

v Phone call to Conservancy Director v Visitor Accident Report –see:

https://stewardworld.mcdowellsonoran.org/steward-resources/

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Best Practices:

C.3. First Aid – Using 911

v WHEN IN DOUBT CALL 911! v Tell dispatcher you are in the Scottsdale McDowell

Sonoran Preserve

v Give address of trailhead (See maps; front of PF

Binder); if on trail give GPS and nearest trail marker

v Stay calm and answer dispatchers questions v Provide nature of emergency and person’s symptoms v Follow dispatcher’s instructions v Stay with person

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PF Best Practices:

C.4. Good Information Sources

vView first-aid management video: Go to:

Steward World>>Resources>>Click on YouTube Educational Videos>>”MSC First-aid Management” (16 minutes)

vSign up for the Conservancy’s/COS First-aid

Course

v Offered 2xs a month during season except in Nov. v One session at Mustang Library; one session at

Florence Ely Nelson community center

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PF Best Practices:

  • D. 1 Shift Reports

v Only one Pathfinder fills out the shift report; others on

shift simply report date, log hours & hit “save.”

v Information to include in shift Report

v # of Contacts – total number of visitors meaningfully

assisted through back-and-forth conversation (e.g., “28”)

v Simple greetings are not contacts v When talking to a group, count only those who joined in conversation

v # of Pathfinders working shift v Cumulative hours worked by all on shift (e.g., 2 PFs X 2

hour shift = 4)

v Names of PFs working shift beyond yourself v Names of PITs who trained during shift v Names of SITs who did a shadow (only observed)

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PF Best Practices

C.2. Shift Reports

v Emergencies: Describe nature of event, if 911 was

called, outcome, whether Accident Report filed

vExample 1: “Hiker fell on Sunrise Tr., companion called

911, SFD transported hiker to hospital, PFs were not involved, no Accident Report filed”

vExample 2: “Hiker fell at trailhead, minor bleeding on

knee, hiker applied pressure with gauze from PF first aid kit, hiker declined further help, PF advised cleaning scrape with soap & water, Accident Report filed.”

vNote: Accident Report filed only when Pathfinders take

an active role in managing/treating injured person

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PF Best Practices:

  • C. 3. Shift report

v Comments: Report if topic was an issue during shift:

v Events: Unusual occurrences, groups led by professional

guides (“AOA with permit – 2 leads, 5 bikers”)

v Parking: (“Two cars in equestrian lot at start of shift”) v Pet problems (“Dog off leash at trailhead; when asked, owner

leashed dog”)

v Supplies (“Almost out of maps for Northern area”) v Trailhead Facilities (“Northern most faucet in men’s restroom

not working”)

v Trails (”A Steward reported fresh ATV tracks off trail on Rock

Knob near GN21”)

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PF Best Practices:

  • D. Collecting Money – Donations, Sales

v Donation/Sale Envelopes

v Ask visitors to fill out ALL requested information v Visitors may pay by cash, check, credit card

vIf credit card, make sure before visitor leaves that all

info is on envelope

v Deposit envelope in donation slot/box or mail

envelope to Conservancy office

v If a sale, log any required tracking paperwork

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SLIDE 24

Questions:

The Pathfinder Leadership Team

v Program Chair: Barbara Montgomery – Ratcliff v Assistant Chair: Rory Cassedy v Trailhead Leads and Assistant Leads

v Brown’s Ranch: Steve Sukenik & Shirley Wagner v Fraesfield: Barbara Miller & Ruthie Salant v Gateway: David Duffee & Bob Burnand v Granite Mt: Jeri Pounds & Cindy Carter v Lost Dog Wash: Sharon Fitts & Sally Wirth v Tom’s Thumb: Jakki Casey & Sam Rogers

v Coaching Lead: Rick Cooper v Communication Lead: Suzy Bruya v Training Lead: Judy Cooper v Safety Lead: Phil Pounds

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SLIDE 25

What Happens Next?

vPathfinders-in-Training: Schedule your

training shifts

v 1st at Lost Dog Wash or Tom’s Thumb v 2nd at trailhead where you want to serve

vSign up for First Aid Class vRead Pathfinder Manual

v Steward World>Pathfinder Program>Resource Page

vLog your hours!