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Question? Question?
- Which skills/ideas from last week’s
workshop have you applied most successfully this week?
- Which skills/ideas have had the
greatest impact on your team?
- Which skills/ideas have had the
Participation Participation February 22, 2001 Voyagers Question? - - PowerPoint PPT Presentation
Participation Participation February 22, 2001 Voyagers Question? - - PowerPoint PPT Presentation
Team Development Part II: Participation Participation February 22, 2001 Voyagers Question? Question? Which skills/ideas from last weeks workshop have you applied most successfully this week? Which skills/ideas have had the
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Objectives Objectives
- Define characteristics of effective
meetings
- Identify task (practical) and process
(personal) communication methods used by team members.
- Identify the roles and responsibilities of
team members
- Commit to the Meeting Code of
Conduct
- Participate in a team activity
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Program Norms Program Norms
- Informal & interactive
- Maintain and enhance self-esteem
- Listen to understand, respond with
empathy
- Avoid nitpicking
- Ask for help & encourage involvement
- Be prompt & prepared
- HAVE FUN!!
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Effective Meetings Effective Meetings
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Effective Meetings Effective Meetings
- Provide Information
- Brainstorming/generate ideas
- Collecting opinions and information
- Set goals and plan actions
- Review progress or status
- Identify and solve problems
- Make decisions
- Resolve conflicts of interest
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VIDEO VIDEO
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What did the meeting members do, or fail to do, that made the meeting ineffective?
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Meetings Needs... Meetings Needs...
Task Needs
- To make good
decisions and plans
- To focus on the
meeting topic
- To finish on time
Process Needs
- To feel valued and
respected
- To be listened to
- To have a chance
to contribute to the discussion
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Team Member Roles Team Member Roles
“Task” types ask:
“What?” and “Why?”
“Process” types ask:
“How?”
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“Task” Communication “Task” Communication
- Analytical
- Auditory
- Verbal
- Linear
- Concrete
- Explicit
- Active
“I Think that…”
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“Task” Roles “Task” Roles
- Information giver
- Information seeker
- Opinion giver
- Elaborator
- Clarifier
- Standard setter
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“Process” Communication “Process” Communication
- Intuitive
- Spontaneous
- Emotional
- Visual
- Artistic
- Playful
“I Feel that…”
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“Process” Roles “Process” Roles
- Encourager
- Gatekeeper
- Listener
- Harmonizer
- Accepter
- Supporter
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Dysfunctional Team Behaviors Dysfunctional Team Behaviors
- Condescending
- Bullying
- Avoiding
- Withdrawing
- Joking
- Dominating
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Responses to Dysfunctional Responses to Dysfunctional Behavior Behavior
- The team provides individual
counseling.
– “When you do/did this… I felt this way… as a member of this team I would like to ask that you …”
- The team confronts the individual (with
guidance from Team Leader).
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Meeting Code of Conduct Meeting Code of Conduct
- Set date, time, location and required resources
for meeting (utilizing Lotus Notes)
- Have an agenda, stick to agenda, stay on
subject matter
- Be on time
- Come prepared
- Everyone participates
- One person speak at a time
- No “Side Bar” conversations
- Keep track of “Action Items”
- Utilize “Parking Lot” for side issues
- Avoid interruptions
- End on time
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