Part IV Creating Web-Telephony Applications MOOC on M4D 2013 - - PowerPoint PPT Presentation

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Part IV Creating Web-Telephony Applications MOOC on M4D 2013 - - PowerPoint PPT Presentation

Aug 07, 2023 224 likes •325 views

Part IV Creating Web-Telephony Applications MOOC on M4D 2013 Topics Covered System Overview IVR Application Call-back Application Call-blast Application System Overview Web-Telephony Server PRI Line Sangoma Drupal-6 PSTN

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SLIDE 1

MOOC on M4D 2013

Part IV Creating Web-Telephony Applications

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SLIDE 2
  • System Overview
  • IVR Application
  • Call-back Application
  • Call-blast Application

Topics Covered

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SLIDE 3

PSTN

Web-Telephony Server Drupal-6 Database

Call-back IVR

Web-Telephony Apps Sangoma Hardware Freeswitch Plivo Fetch Update PRI Line

Call blast

System Overview

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SLIDE 4

System Overview

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SLIDE 5

IVR Application

PSTN

Web-Telephony Server

  • 1. Authentication
  • 2. App Selection

Call-back IVR

PRI Line

Call-blast

1. Play a welcome message (<Speak>)

  • 2. Present Initial menu

(<Getdigits> and <Speak>)

  • 3. Based on the choice,

play the next menu (<Speak> or <Play>)

Dialled no: 3921900

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SLIDE 6

Call-back Application

PSTN

Web-Telephony Server

  • 1. Authentication
  • 2. App Selection

Call-back IVR

PRI Line

Call-blast

1. Capture the caller number

  • 2. Hangup the call

(<Hangup>)

  • 3. Generate the
  • utbound call to caller’s

number (Call API)

  • 4. When the call is

answered, invoke relevant file (Call API’s Answer URL attribute)

Dialled no: 3921901

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SLIDE 7

Call-blast Application

PSTN

Web-Telephony Server

  • 1. Authentication
  • 2. App Selection

Call-back IVR

PRI Line

Call-blast

1. Play a welcome message (<Speak>)

  • 2. Ask the caller to

record a message (<Record>)

  • 3. Play the recorded

message to caller (<Play>)

Dialled no: 3921902

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SLIDE 8

MOOC on M4D 2013

Thank you