PARCEL ALERT Presented by Property Solutions PARCEL ALERT - PowerPoint PPT Presentation

PARCEL ALERT Presented by Property Solutions

PARCEL ALERT Maximizing Logistics Industry Facts What are we dealing with? Parcel Alert Solution to your package management troubles Lobby Display Common area notifications Site Tablet Mobile convenience for you and your residents User Experience Best practices and tips Q&A Session We want to hear from you

INDUSTRY FACTS

INDUSTRY FACTS Online Shopping • Cyber Monday: December 2 • From 2006 to 2012, consumer spending jumped 250% to $1.5 billion • Nov 1 to Dec 15, 2013 • 9% jump from 2012 - $37.8 billion • FedEx handled 275 million shipments • 62% of consumers with internet shop online at least once a month • 69% - Electronics • 67% - Books • 63% - Clothing • 60% Americans living in multifamily housing • 165 million shipments to multifamily housing

INDUSTRY FACTS Need Issues • Record incoming packages in large binders for each building • No tools to send out bulk emails Average property • Take time printing notifications and calling 565 units residents 25 packages/day • Long wait until resident picks up their package 2.5 hours/day • Residents wait in line to pick up a package • Hoping to recognize the residents as they are walking in and out of the building • Take away from the front desk • Fear of package getting lost in the office

PARCEL ALERT

LOBBY DISPLAY

SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

PARCEL ALERT / SITE TABLET

USER EXPERIENCE

USER EXPERIENCE Paradigm: Taryn Silva o Manages 20 properties • Average 75 - 100 packages per day • Double during holidays o Prior to Parcel Alert • Manually send out notifications • Place key in their mailbox • Time away from front desk • Duplicate entries • 2-4 hours/day to record and deliver packages • More time during the holidays • Staff members coming in 2 hours prior to shift

USER EXPERIENCE Paradigm: Taryn Silva o After rolling out Parcel Alert • Convenient and organized • Cut down to 1 hour, saving 75% time • Concierges have more time to spend at the desk assisting residents

PARCEL ALERT With Lobby Display and Site Tablet Need Issues Solutions • Record incoming packages in large binders for • Scan tracking numbers each building • Bulk email and text notifications and auto • No tools to send out bulk emails generate print notifications • Take time printing notifications and calling • System keeps history of notification attempts residents • Keep notes in the system for each package • Long wait until resident picks up their package • Confirmation signatures on tablet • Residents wait in line to pick up a package • Lobby Display notifications • Hoping to recognize the residents as they are • Auto notification email every Monday walking in and out of the building • Take away from the front desk • Residents come to you! • Fear of package getting lost in the office • 85% time saved

THANK YOU