SLIDE 1 PARCEL ALERT
Presented by Property Solutions
SLIDE 2 PARCEL ALERT
Maximizing Logistics Parcel Alert
Solution to your package management troubles
Lobby Display
Common area notifications
Site Tablet
Mobile convenience for you and your residents
User Experience
Best practices and tips
Industry Facts
What are we dealing with?
Q&A Session
We want to hear from you
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INDUSTRY FACTS
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- Cyber Monday: December 2
- From 2006 to 2012, consumer spending
jumped 250% to $1.5 billion
- Nov 1 to Dec 15, 2013
- 9% jump from 2012 - $37.8 billion
- FedEx handled 275 million shipments
- 62% of consumers with internet shop online at least
- nce a month
- 69% - Electronics
- 67% - Books
- 63% - Clothing
- 60% Americans living in multifamily housing
- 165 million shipments to multifamily housing
INDUSTRY FACTS
Online Shopping
SLIDE 5 Need
- Record incoming packages in large binders for
each building
- No tools to send out bulk emails
- Take time printing notifications and calling
residents
- Long wait until resident picks up their package
- Residents wait in line to pick up a package
- Hoping to recognize the residents as they are
walking in and out of the building
- Take away from the front desk
- Fear of package getting lost in the office
Issues
INDUSTRY FACTS
Average property 565 units 25 packages/day 2.5 hours/day
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PARCEL ALERT
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LOBBY DISPLAY
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SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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PARCEL ALERT / SITE TABLET
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USER EXPERIENCE
SLIDE 47 USER EXPERIENCE
- Manages 20 properties
- Prior to Parcel Alert
Paradigm: Taryn Silva
- Average 75 - 100 packages per day
- Double during holidays
- Manually send out notifications
- Place key in their mailbox
- Time away from front desk
- Duplicate entries
- 2-4 hours/day to record and deliver packages
- More time during the holidays
- Staff members coming in 2 hours prior to shift
SLIDE 48 USER EXPERIENCE
- After rolling out Parcel Alert
Paradigm: Taryn Silva
- Convenient and organized
- Cut down to 1 hour, saving 75% time
- Concierges have more time to spend at
the desk assisting residents
SLIDE 49 Need Solutions Issues
- Record incoming packages in large binders for
each building
- No tools to send out bulk emails
- Take time printing notifications and calling
residents
- Long wait until resident picks up their package
- Residents wait in line to pick up a package
- Hoping to recognize the residents as they are
walking in and out of the building
- Take away from the front desk
- Fear of package getting lost in the office
- Scan tracking numbers
- Bulk email and text notifications and auto
generate print notifications
- System keeps history of notification attempts
- Keep notes in the system for each package
- Confirmation signatures on tablet
- Lobby Display notifications
- Auto notification email every Monday
- Residents come to you!
- 85% time saved
PARCEL ALERT
With Lobby Display and Site Tablet
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THANK YOU
