Our approach creating the Business Continuity Plan Maja uteri , - PowerPoint PPT Presentation

Bilateral Forum SI.RISK – ANRA Our approach creating the Business Continuity Plan Maja Šušterši č , Insurance Manager, Petrol d.d., Ljubljana Ljubljana, March 25 th , 2014

Contents 2 1. Petrol Group 2. Our approach creating the Business Continuity Plan 3. Conclusions Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

1. PETROL GROUP

The Petrol Group 4 � The leading Slovenian energy company and the principal strategic supplier of petroleum products and other energy products in Slovenia. � Main activities: oil trading activity, gas, electricity and other energy and environmental activities. � The largest company and largest group in terms of turnover in 2012 in Slovenia. � Third largest company in terms of market capitalisation on the Ljubljana Stock Exchange as per 5.4.2013. Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

The Petrol Group – 25 companies in 8 countries 5 Parent Company � Petrol d.d., Ljubljana Subsidiaries in Slovenia � Petrol Maloprodaja Slovenija d.o.o., Ljubljana Petrol Skladiš č enje d.o.o., Ljubljana Petrol Tehnologija d.o.o., Ljubljana Petrol Energetika d.o.o., Ravne na Koroškem IGES d.o.o., Nova Gorica (with GEN-I d.o.o.) Eltec Petrol d.o.o., Bled IG Investicijski inženiring d.o.o., Nova Gorica Subsidiaries abroad � AUSTRIA: Petrol-Trade Handelsges.m.b.H., Vienna CROATIA: Petrol d.o.o., Zagreb Petrol Plin d.o.o., Šibenik BOSNIA AND HERZEGOVINA: Petrol BH Oil Company d.o.o., Sarajevo SERBIA: Petrol d.o.o., Beograd Petrol Gas Group d.o.o., Novi Sad Rodgas AD, Ba č ka Topola Beogas Invest d.o.o., Beograd MONTENEGRO: Petrol Crna Gora MNE d.o.o., Cetinje MACEDONIA: Petrol-Energetika DOOEL, Skopje Joint Ventures � Geoenergo d.o.o., Lendava, Slovenia Soenergetika d.o.o., Kranj, Slovenia Petrol – Oti – Slovenija L.L.C., Priština, Kosovo Affiliated companies � Aquasystems d.o.o., Maribor, Slovenia Geoplin d.o.o., Ljubljana, Slovenia Marche Gostinstvo d.o.o., Logatec, Slovenia Bio goriva d.o.o., Ra č e, Slovenia Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Retail Network of the Petrol Group 6 31.12.2012 – Strategy 2016 Growth of the retail network 462 527 + 14% Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

2. OUR APROACH

Our approach 8 � Why? Fires permanently close 44 % of businesses affected. Nearly 1 in 5 businesses suffer major interruption every year � Main goal: creating the business continuity plan for the major event Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Our approach 9 � How? The project team was relatively small (4 persons) 1. Collection of relevant documentation that already exist 2. Examination of the documentation, including HAZOP analysis for fire: Area of influence - Probability - Consequences - 3. Determination and description of possible scenarios Internally driven scenarios - Externally driven scenarios - Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Our approach 10 4. Priorities Location - Scenario - 5. Action plan with BIA for the scenarios that are the most possible and severe Scenario 1 Location 1 Location 2 Location 3 NI NI till X days MI MI from X till Y days C C from Y till Z days H H more than Z days Legend: NI - No influence to the business MI - Minor influence to the business C - Critical influence to the business H - High/major influence to the business Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Our approach 11 5. Action plan with BIA for the scenarios that are the most possible and severe (continuing) For each influence … Short description of possible consequences on the business and other business lines: "The consequences of the event can be eliminated in X days. The event will have/not have influence on other business lines, …" Action plan: a) Committee Description of the committee activities and responsibilities b) Relevant information for different stakeholders Reporting of Committee for Management … Information for media, shareholders … Information for customers … Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Our approach 12 5. Action plan with BIA for the scenarios that are the most possible and severe (continuing) Business Impact Analysis: Transport, rents, … Additional costs: Fixed assets: Buildings, equipment … (property damage) Salaries, extra payment, … Employees: Customers: Loss of income from … Claims … Profit Financial exposure: Reputation: Loss of market share Shareholders Public opinion Regulation: Penalties … Contractual obligations Financial obligations Suppliers: Total … Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

3. CONCLUSIONS

Conclusions 14 � Vital project team � Use the documentation that already exist � Be focused � Easy to understand -------------------------------------------------------------------- � Regularly test and improve if necessary � The disclosure Bilateral Forum SI.RISK - ANRA Ljubljana, March 25th, 2014

Q & A Contact Maja Šušterši č , M.Sc. Insurance Manager • Tel: +386 1 4714 423 • E-mail: maja.sustersic@petrol.si