EUROCONTROL Safety R&D Seminar Operational readiness in transition Sven Ternov, LFV/Swedavia Barry Kirwan, EEC Paul Humphreys, EEC Safety R&D Seminar Page 1 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Introduction Many ANSP’s gone through transition to new ATS systems, quite a few are planning to do so. Shall everybody make their own mistakes? Or might there be lessons learned? Safety R&D Seminar Page 2 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Methods and material I ■ 4 ANSP’s having gone through transition ■ 2 non ATS organisations having gone through transition ■ 2 ANSP’s to validate the results Safety R&D Seminar Page 3 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Method ■ Semistructured interviews ● Controllers not involved in project ● Controllers involved in project ● Line (middle) management ● Senior management (Hq) ■ Questions prior to visit Safety R&D Seminar Page 4 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Interviewed staff ANSP 1 ANSP 2 ANSP 2 ANSP 3 Site A Site B Site C Site D Controllers not involved in 1 1 4 2 project Controllers involved in project 1 4 3 2 Middle management 2 2 0 2 Senior management 4 0 2 1 Total 8 7 9 7 Safety R&D Seminar Page 5 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Site description Site A Site B Site C Site D Transition to the Transition to new Transition to new Transition to new system in system in 2003. system in 2003, at new system, 2001, which The site is an en- the same time as contract signed already had been route and site B. 1997, went implemented at approach centre, Site C is mainly operational the countries interfacing with TMA and March 2005. airports, i.e. a oceanic airspace approach Stripless system. system that was Site D site is already working. mainly en route and TMA, Safety R&D Seminar Page 6 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar SAS Transition to Airbus fleet ■ Project managers picked from the line ■ Some waste of time due to lack of project managerial skills ■ No learning from earlier transition projects ■ Pool of trained project managers desirable Safety R&D Seminar Page 7 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Barsebäck Shutting down of the remaining reactor ■ Transition went very well ■ Transition management on site ■ High in house competency for managing transitions Safety R&D Seminar Page 8 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar ANSP’s ■ Two good transitions, two bad transitions ■ Results in accordance with each other ■ Very difficult to make ANSP’s participate in study Safety R&D Seminar Page 9 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Success factors I ■ Professional project management ■ Project location physically located at the site for the transition ■ Recruit interested controllers from the site early (specifications phase) ■ Use these controllers as trainers later on ■ Inform other controllers as soon as possible concerning the project status Safety R&D Seminar Page 10 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Success factors II ■ Keep on with informing controllers on a regular (monthly) basis ■ Engage other controllers on hands-on exercises as soon as possible, but not before the system is sufficiently mature ■ Do whatever else you can to obtain controller confidence in the new system, and thus avoiding rumours. Safety R&D Seminar Page 11 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Validation of results Validation site A (transition 2003) ■ All key issues covered Validation site B (transition 2007) ■ Very valuable for us, will use the report as checklist Safety R&D Seminar Page 12 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Safety in transition ■ A badly handled transition can constitute a hazard ■ Non-confident controllers can constitute a hazard ■ Controllers are good at identifying hazards Safety R&D Seminar Page 13 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Generic process model The EEC report ”A SAFE APPROACH TO TRANSITION: KEY ELEMENTS FOR TRANSITION SUCCESS”, EEC, 2006 ■ More than 50 critical items for transition success ■ A generic process model for transition ■ A time line for transition, beginning 4 years before O-day, ending 2 months after transition. Safety R&D Seminar Page 14 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
EUROCONTROL Safety R&D Seminar Safety in transition II ■ Before O-day: robust procedures for catching controller concerns, swift feed-back ■ After O-day: Effective incident reporting system implemented Safety R&D Seminar Page 15 / Total_number 25-27 Otober 2006 EUROCONTROL Barcelona - SPAIN
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