Opening Address Presented by: Mr Koh Yak Boo Jointly Organised by - - PowerPoint PPT Presentation

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Opening Address

Jointly Organised by

Presented by: Mr Koh Yak Boo (Productivity Council Chairman)

Welcome

• Thank you for your support
• Productivity as competitive advantage
• Attract Investment
• Plant Expansion
• Compete in International arena
• Lots to share – Inspire, uplift spirit &

excite into action

Workgroups and Leads

The committees/working groups are composed of over 50 professionals from the

• wners, contractors and trade associations.

Committee Chair/ Leads

STEERING COMMITTEE Chairman: Mr Damian Chan (EDB) PRODUCTIVITY COUNCIL Chairman: Mr Koh Yak Boo (ExxonMobil) CERTIFICATION Mr Terence Koh (SCIC) & Mr. Wayne Yap (ASPRI) CENTRE OF EXCELLENCE Mr Long Woon Fong (Shell) MECHANISATION Ms Liew Bee Ling (Shell) PILOT PROJECTS Mr Smith Ang (ExxonMobil) WORKERS CAPABILITY Mr Leonard Scott (ExxonMobil)

Phase-1

(2015 to 2019)

Phase-2

(Year -1)

Phase- 0

(before 2014)

No common Productivity Language No yardstick for Measurement Lack understanding of infrastructure Dependency on Foreign Workers Low level Mechanisation Uncoordinated productivity improvement efforts

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Key Note Address

Jointly Organised by

Presented by:

Dr Koh Poh Koon,

Senior Minister of State, Ministry of Trade and Industry

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100 attendees, 1 launch Ceremony, 7 Presentations, 10 Booths, and 9 break-out sessions

PIF 2019- Highlights

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Jointly Organised by

Pilot Project Working Group: PC/CII Tools Implementation Journey

Presented by: Mr Smith Ang ExxonMobil (Pilot Project WG Leader)

Background

1. Establish an Implementation roadmap for PC/CII Tools

• Deeper and higher quality Deployment of Activity Analysis and BPPII tools

2. Further Deployment and Implementation of Workface Planning 3. Development of Craft-based Productivity Standards (CPS)

Training Track-record

(March to October 2019)

Activity Analysis Level- 2 Activity Analysis Level- 1 Activity Analysis Level- 3 BPPII Level- 1

Number of Sessions 8 Participants 194 Certified 194 Number of Sessions 3 Participants 57 Certified 31 Number of Sessions 1 Participants 25 Certified

• Number of Sessions

1 Participants 24 Certified 24

Total Number of Training Sessions 13 Total number of Participants 300

Workface Planning (WFP)

The Need for Craft Productivity Standards

• 1. Gold standard to adequately assess field productivity
• 2. Measurable and Benchmarked against international standards
• 3. Local relevance with Global perspective
• 4. Enhance the capability to compete and win in the international arena
• 5. Key enabler for measuring deep-skilling and assessing the capability
• f Skilled workers

Worker 4.0: “Smart, Efficient, Superior quality, and Strong Technique”

CPS FOR SCAFFOLDING: DEVELOPMENT PROCESS

(TIME-LINE)

Step 1: Formation of a core group (with contractors in the WG) Step 2: Reviewing relevant literature and existing norms Step 3: Developing templates for site trials Step 4: Pilot Site Trials Step 5: Comparison and analysis of Results Step 6: Gathering Pilot WG &PC Suggestions Step 7: Standardization Step 8: Review and approval from the PC Step 9: Launch of the Craft Productivity Standard Time Line 2 months

(Mar – Apr 2019)

2 months

(May – Jun 2019)

August 2019

Tube and Fitting Scaffolds

(Installing and Dismantling)

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TUBE AND FITTING SCAFFOLDS

Quintiles

SYSTEM SCAFFOLDS

RATING

Index Range (per 1 Mhr) Installing Index Range (per 1 Mhr) Dismantling Index Range (per 1 Mhr) Installing Index Range (per 1 Mhr) Dismantling

PLATINUM 4.60 to 5.00 m3 5.60 to 6.00 m3 1st Q 6.20 to 6.50 m3 9.50 to 10.00 m3 GOLD 3.90 to 4.60 m3 5.30 to 5.60 m3 2nd Q 5.80 to 6.20 m3 8.70 to 9.50 m3 SILVER 3.30 to 3.90 m3 5.00 to 5.30 m3 3rd Q 5.00 to 5.80 m3 7.50 to 8.70 m3 BRONZE 2.80 to 3.30 m3 4.40 to 5.00 m3 4th Q 4.50 to 5.00 m3 6.20 to 7.50 m3 MERIT 2.50 to 2.80 m3 3.90 to 4.40 m3 5th Q 3.50 to 4.50 m3 5.50 to 6.20 m3

NOTE: The above number Includes: Transporting scaffolding and materials from storage, Erect of scaffolding including leveling and securing, Installation of planking, Dismantling of scaffolding, Transporting scaffolding and materials to storage.

Path Forward

• Target to conduct 10 training sessions in 2020, focusing more on Activity Analysis

Level -2, Level -3, BPPII and WFP

• Prepare for the Launch of Craft Productivity Standards Version-1
• To Pilot the WFP Checklist with CPS for Scaffolding in the 2nd Pilot Certification

Exercise

• Continue to identify factors affecting productivity in the field and identify improvement

strategies

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THANK YOU!

Productivity Council (PC) Singapore

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Jointly Organised by

Mechanization Working Group: Sharing of the Mechanization tools Database and Outreach activities

Presented by: Mr Timothy Lim SRC (Mechanization WG)

Outline

1) Development of the Mechanisation Tool Database 2) Workgroup Outreach Activities 3) Development of Certification Measurement Metrics 4) Path Forward

Background

1) Increase the adoption rate of the 59 tools identified in phase-1 (from 29 in 2018 survey to 40 in 2019 survey) 2) Establish links with tools suppliers for understanding the technology and site trials. 3) Measure the rate of tool adoption in the field and develop a measurement metrics to certify the contractors.

(1) Database with the new list of tools

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Database: Online Tank Inspection Systems

• The Online Tank Inspection Systems (OTIS)

from Intero can offer inspections according to API-653 standards, so that the

• wners can prevent the tank from going off-line.
• The autonomous tank bottom inspection device uses UT (Ultrasonic transducers) sensors to detect any variation in thickness of

the bottom plate while your tank remains in service.

• The robot is equipped with a sonar system on board to detect objects in the tanks.

Locally tested and used by: Royal Vopak Video: https://www.youtube.com/watch?v=kpdRxCUHrhY Contact: Intero Integrity Services Steenoven 2-6, 4196 HG Tricht , The Netherlands T +31 (0)345 228 600, info@intero-integrity.com djaffar.hadji@intero-integrity.com Videos https://www.youtube.com/watch?v=mRMYqa7m1Do&list=PL f7KshMpXp_c-ZSS2kApZ2O998igkWG1R&index=14&t=204s https://player.vimeo.com/video/180701131

Database: Automated Radiographic Testing (ART)

Crawler for CUI Inspection

Contact: MISTRAS’ Automated RT Crawler system: 195 Clarksville Rd, Princeton Jct, NJ 08550 T: +1.609.716.4000, E-MAIL: sales@mistrasgroup.com https://www.mistrasgroup.com/how-we- help/field-inspections/advanced- ndt/digital-radiography/ Other CUI inspection Device: https://www.youtube.com/watch?v=Qae ENO2CPnc BENEFITS

• Real-time data and condition monitoring
• Unlimited range, restricted only by obstacles on the pipeline itself
• Detection of easily missed inconsistencies, such as shallow pits or

moisture content

• No insulation stripping or reinstallation
• Single X-ray can monitor large portion of pipeline

FEATURES

• X-ray and Gamma ray utilization
• Various sensor options available
• Wireless and umbilical operation
• Tangential and through-wall corrosion inspecting
• Proprietary design adjustable to many situations

(2) Outreach Activities with Various Vendors: Leica, Vertidrive, Mcnetiq, Peri, Gerotto etc.

Site Trial: Vertidrive (Robotic Blasting)

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Sprint Robotics

• SPRINT Robotics Collaborative promotes the development, availability, application and commercialization
• f robotics techniques in technical inspections and maintenance.
• As a result of the outreach SPRINT will be conducting their roadshow with trials at the ASPRI IPI

training skid on Nov 28th 2019, to demonstrate various technologies.

Survey Results

29 40 59 10 20 30 40 50 60 70

2018 Survey 2019 Survey Tools Database

• In 2019, the WG achieved a leap of improvement in terms of tools accessibility. Previously

contractor companies had access to only 29 tools (based on the survey conducted in 2017-2018).

SIP (Scaffolding Insulation & Painting) (16-Tools) Civil (6-Tools) TOOLS (59) Mechanical (21-Tools) Maintenance & Inspection Solutions (16-Tools) Tier-1 One Tool Tier-2 Eight Tools Tier-3 Seven Tools Tier-1 Eight Tools Tier-2 Seven Tools Tier-3 Six Tools Tier-1 Four Tools Tier-3 Eight Tools Tier-1 Two Tools Tier-2 Two Tools Tier-3 Two Tools Tier-2 Four Tools

(3) Certification (Tools): Structure of the Framework

Certification (Tools) Structure of the Framework

Tool Adoption 10% Field Deployment 45% Capability 45%

TOOLS

(4) Path forward

1) Expand the mechanisation tools data base. 2) Identify new tools for the Civil works category. 3) Conduct the certification for the tools category in the 1st Pilot Certification exercise. 4) Conduct more targeted outreach activities to promote mechanisation and tools adoption rate.

Jointly Organised by

Certification Working Group: Certification Progress and Roadmap

Presented by: Mr Wayne Yap ASPRI (Certification WG Co-Leader) and Mr Pramesh Krishnankutty SCIC

Background

• Transformation of the Phase-1 Strawman in to a Certification Framework
• Advantages of the Productivity Certification Framework
• Sharing the Outcome of Trial Certification 2.0
• Path forward

Certification: Aim & Objectives

The Certification program aims to help companies to; Calibrate their level of productivity against an international yardstick, Facilitate identification of enhancement opportunities Drive improvement in a sustainable manner to support business growth and profitability in the PCM industry. Productivity improvement is urgently needed in Singapore because the PCM sector productivity index is approximately 1.7 times (2016) compared to the PCM industry in the US Gulf Coast (Index 1.0).

Certification Journey

• 1. Developing the

framework

• 2. Trial, Refine &

Endorse

• 3. Adoption &

Sustenance

Pilot Projects WG

• Introduced processes for productivity

measurement

Mechanization WG

• Developed Metrics for mechanized

tool adoption Workers Capability WG

• Aligned industry skills competencies

for workers and field supervisors Certification WG

• Developed a certification

Framework with measurable metrics Trial Certification 2.0

• Six contractors in the PC
• Conducted review meetings to fill in the

gaps

• Established Productivity Indices &

Measurements for Singapore PCM Sector Refine framework

• Integrate WFP (Workface Planning)

with CPS (Craft Productivity Standards)

• Address gaps identified in trial.

1. Conduct 3 set of Pilot Certification Exercise over the period of one year 2. Maximize industry adoption via Sustained outreach & communications 3. Industry endorsement

1. Plant Owners -SCIC 2. Contractors –ASPRI 3. Government

4. Ascertain the competitive edge for certified members.

Certification Worker Capability Mechanization Pilot Projects

PEOPLE PROCESS TOOLS

Positive Collaboration within Workgroups

• 1. Activity Analysis
• 2. BPPII
• 3. Productivity Sharing

Workface Planning (TBC)

• 1. New-Craft

Worker

• 2. Craft Worker
• 4. Multi-Skilled

Craft Worker

• 3. Skilled-Craft

Worker

• 5. Foreman
• 6. Supervisor
• 7. Site Workforce

Ratio

• 1. Maintenance &

Inspection Solutions

• 2. Mechanical
• 3. SIP (Scaffolding

Insulation & Painting)

• 4. Civil
• 1. Timeliness
• 2. Completeness
• 3. Integrity
• 4. Consistency

35% 35% 20% 10% 0% 5% 10% 15% 20% 25% 30% 35% 40% PEOPLE PROCESS TOOLS DATA QUALITY

Certification Categories (100%)

Overall Measurement Metrics Model

People + Process + Tools + Data Quality = Certification Index

4% 6% 14% 18% 20% 24% 14%

• 1. PEOPLE: 100% (35%)

New Craft Workers Craft Workers Skilled Craft Workers Multi-skilled Workers Foreman Supervisor Workforce Ratio 45% 45% 10%

• 3. TOOLS: 100% (20%)

Capability Field Deployment Tool Adoption 30% 40% 20% 10%

• 4. Data Quality:100% (10%)

Timeliness Completeness Integrity consistency 60% 25% 15%

• 2. PROCESS: 100% (35%)

Activity Analysis BPPII Productivity Sharing

KEY CERTIFICATION CATEGORIES

PEOPLE + PROCESS + TOOLS + DATA QUALITY

Advantages of the Productivity Certification Framework

Diagnostic Metrics

Diagnostic metrics help the contractors to identify performance issues and improvement opportunities to inform continuous productivity improvement and achieve better margin, revenue and profitability.

Framework Development Process and Trial 2.0 Results

• Results and Baseline Data Analysis
• Industry Average

Data collection Framework Development Framework conceptualization Kick-off Meeting Sep to Dec-2018

Trail Certification 2.0: Timeline

Trial Certification 2.0

Jan to March-2019 Data Validation & Analysis April-2019 May-2019 June -2019 Development

• f Measurement

Metrics

July -2019 Disseminate Results Consultation & Framework Refinement Aug -2019 Sep to Oct 2019

PCF-V1: Official Launch

Nov -2019

Trial 2.0 Results: PEOPLE

12% 44% 26% 18% New Workers Craft Workers Skilled Craft Workers Multi-Skilled Craft Workers 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

TOTAL SINGAPORE SITE LABOR WORKFORCE (100%)

New Workers Craft Workers Skilled Craft Workers Multi-Skilled Craft Workers > 3 years experience with two or more skills > 3 years experience with single skill 6 months to 3 years experience < 6 months of work experience

Background: Skilled and Multi-Skilled Craft Workers

Semi / Unskilled 56% Skilled 44%

Skilled vs Semi/Unskilled Workers - Singapore Site labor Workforce Data

REALITY Vs. EXPECTATION/ ASPIRATION/ TARGET

RATING New Workers (NW) Craft Workers (CW) Skilled Craft Workers (SCW) Multi-Skilled Craft Workers (MSCW) Weights (NW: 4%) (CW: 6%) (SCW: 14%) (MSCW: 18%) PLATINUM 4% to 6% 20% to 25% 36% to 38% 36% to 40% GOLD 6% to 8% 25% to 30% 32% to 36% 28% to 36% SILVER 8% to 10% 30% to 38% 30% to 32% 22% to 28% BRONZE 10% to 15% 38% to 44% 25% to 30% 18% to 22% MERIT 15% to 17% 44% to 48% 20% to 25% 18% to 12%

Trial 2.0 Results: PEOPLE

RATING WORKFORCE RATIO (14%) Supervisor: Foreman Foreman: Workers

PLATINUM 1:3 and below 1:4 and below GOLD 1:4 to 1:5 1:5 to 1:8 SILVER 1:6 to 1:8 1:9 to 1:12 BRONZE 1:9 to 1:11 1:13 to 1:15 MERIT 1:12 and above 1:16 and above

Hypothesis based on the IPA study and CII study:

• The worker to supervisor ratio appears to be larger in Singapore compared to the western world
• The expectation is that there would be more supervisors to guide and motivate crews, thus reducing unproductive time

Trial 2.0 Results: PEOPLE

(Workforce ratio)

17% 8% 11% 22% 72% 70%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Foreman Supervisor T-0: < 2 Years Exp T-1: 2 to 4 Years Exp T-2: >4 Years Exp

Trial 2.0 Results: PEOPLE

(Supervisor and Foreman)

Scoring Metrics: PROCESS

Activity Analysis (60%)

RATING Activity Analysis rating (20% + 30% + 10% = 60%)

Quartiles (20%) Implementation of AA

• n Site (30%)

Training (10%)

(Number of Trainees) Construction Maintenance/STO

PLATINUM

1stQ 50% and above 42% and above 80% and above 15 and above

GOLD

2ndQ 38% to 50% 32% to 42% 70% to 80% 10 to 14

SILVER

3rdQ 27% to 38% 20% to 32% 70% to 60% 7 to 9

BRONZE

4thQ 23% to 27% 20% to 18% 60% to 50% 4 to 6

MERIT

5thQ 23 and below 18 and below below 50% 3 and below

Scoring Metrics: PROCESS

BPPII (25%)

RATING BPPII rating (10% + 10% + 5% = 25%)

Quartiles (10%) Implementation of BPPII on Site (10%) Training (5%)

PLATINUM

1stQ 77% and above

Adoption and Implementation of 4 or more Level 3/4 Practices/tools /technologies. Additionally identify 2 practices for future implementation.

10 and above

GOLD

2ndQ 68% to 77%

Adoption and Implementation of 3 or more Level 3/4 Practices/tools /technologies. Additionally identify 1 practice for future implementation.

7 and above

SILVER

3rdQ 60% to 68%

Adoption and Implementation of 2 or more Level 3/4 Practices/tools /technologies. Additionally identify 1 practice for future implementation.

5 and above

BRONZE

4thQ 56% to 60%

Adoption and Implementation of 1 or more Level 3/4 Practices/tools /technologies.

3 and above

MERIT

5thQ 55% and below

To identify 1 practice for future implementation.

2 and below

Scoring Metrics: PROCESS

Productivity Sharing (15%)

RATING Productivity Sharing rating (15%) PLATINUM

• Sharing of Productivity Improvement Practices Implemented at the company level and

site level at the PIF (Productivity Improvement Forum) and ASPRI Forum.

• Contribution of at least 2 articles (according to the required format) to the PC for possible

publication.

12% to 15% GOLD

• Sharing of Productivity Improvement Practices Implemented at the company level and site level

at the PIF (Productivity Improvement Forum) and ASPRI Forum.

• Contribution of at least 1 articles (according to the required format) to the PC for possible

publication.

10% to 12% SILVER

• Sharing of Productivity Improvement Practices Implemented at the company level and site level

at the PIF (Productivity Improvement Forum).

• Contribution of at least 1 article (according to the required format) to the PC for possible

publication.

8% to 10% BRONZE

• Sharing of Productivity Improvement Practices Implemented at the company level and

site level at the PIF (Productivity Improvement Forum).

6% To 8% MERIT

• Participation in the PIF

5% and below

SCORE RATING Index Range Quintiles

0.90 to 1.00 PLATINUM 95% to 100% 1st Q: BEST in Class 1.00 to 1.20 GOLD 86% to 94% 2nd Q: Excellent-Performer 1.20 to 1.50 SILVER 66% to 85% 3rd Q: GOOD-Performer 1.50 to 1.70 BRONZE 50% to 65% 4th Q: FAIR-Performer 1.70 to 2.00 MERIT 34% to 49% 5th Q: Entry-Level

The Scores from each category (PEOPLE + PROCESS + TOOLS + DATA QUALITY) shall be normalised and the overall percentage shall be derived to calculate the Certification Index of each company.

Trial 2.0 Results: Industry Average

PEOPLE + PROCESS + TOOLS + DATA QUALITY= CERTIFICATION INDEX

Near Term

Nov’19 Dec’19

Trial Certification 2.0 Official Launch Pilot 1

• Completed and presented

the results of Trial Certification 2.0 Exercise

• f the Big 6 using the New

Framework

• Garnered buy-in through

Contractors Closed door for Official Launch.

• Submit data to PC.

Based on per maintenance contract.

• To Include

mechanization category

• For E.g. Top 3/5

sites that brings the most revenue to the company

• Contractors to identify and

prepare improvement plans.

• Close gaps identified

during trial 2.0

• Refine the Framework
• Interface with other PC

WGs

• Finalize boundary

conditions of the framework Oct’19

Framework Refinement

Sep’19 Official Launch of the PCM Industry Productivity Certification Framework for Maintenance (PCF-M) by GoH at the PIF

Long Term

(January 2020 to November 2020)

Feb’20 Jun’20 Aug’21 Mar’20 July’20 Jan’ 20

Declare 1st Pilot Certification results Parallel discussions with Contractors on improvements. Draft the scope, Guidelines for Validation and Accreditation The PC to select and appoint Accreditation body (audit) Declare 2nd Pilot Certification results Conduct discussion with contractors Establish Certification committee Appeals committee Launch of 3rd Pilot Certification together with Audit Process (Training) and with the involvement

• f the Certification

committee

Apr’20

Launch of 2nd Pilot Certification together with trial Audit Process (Training)

May’20

Data submission and conduct Validation process with the Auditors. Nov, 2020 PCF Exercise Official Launch

Sep’20

Declaration of the 3rd Pilot Certification results by the Certification committee Finalize the Certification criteria and to freeze the framework for the Actual Certification Exercise

Oct’20

Path Forward

• The Productivity Certification Framework (PCF) is proposed as a way forward to increase

productivity and produce measurable benefits for 'raise-the-bar' improvements.

• Implement PCF to drive a positive culture of change through transparent, data-driven

continuous improvement model.

• Test the Mechanisation category in the 1st Pilot Certification Exercise.
• Effectively utilise the next one year to refine the Productivity Certification Framework.

Launch of the Productivity Certification Framework (PCF) during the Productivity Improvement Forum – 13 Nov 2019 Media coverage on PCF launch and the Productivity Improvement Forum https://www.straitstimes.com/business/economy/aim-to-lift-productivity-with-new-certification-framework GOH: Dr Koh Poh Koon, Senior Minister of State for Trade and Industry

THANK YOU!

Productivity Council (PC) Singapore

Jointly Organised by

Centre of Excellence (COE) Working Group: Conceptualising Phase

Presented by: Mr Long Woon Fong Shell COE WG Leader

“Building a Unique Platform to Connect Collaborate Develop Demonstrate & Implement”

Background

• 1. The need for an Industry based COE
• 2. Formation of the Workgroup
• 3. Industry feedback (Survey Results)
• 4. Operationalising COE
• 5. Path forward

Why do we need a COE?

• 1. Understand the Industry needs and the Productivity trend
• 2. Compiling and maintaining a strategic roadmap for the industry in terms
• f Productivity
• 3. Connect the value chain in the field of Productivity
• 4. Develop best practices for Productivity Improvement in the future state
• 5. Align or standardize productivity improvement practices across industry.
• 6. Collaboration with government agencies, and leading academic institutions
• n key industry issues

Mechanization Certification Centre of Excellence

(COE WG)

COE Workgroup Formation

Worker Capability Pilot Projects

TOP-5: Key Focus Areas (Survey results)

1.

• Focus only on Productivity and Productivity Improvement practices

2.

• Continue to provide high quality training programs

3.

• Sustenance of the Certification framework

4.

• Develop Benchmarking Metrics and Identify KPIs to measure and

monitor 5.

• Build Outreach and awareness programs

Direct Work Indirect Work Time on T

• ol

Direct Work Material Handling

• To be conceived as an institutional capacity building

partnership between Owners, Contractors, Associations, Academia and Overseas institutions.

• Aimed

to be

• perating
• n

a Self-Sustainable model supported by the revenues generated through various services.

• To serve as an Industry advocacy forum for Productivity

improvement.

Certification Training

Operationalising COE

Direct Work Indirect Work Time on T

• ol

Direct Work

ACTIVITIES OF THE COE

Knowledge Management

Knowledge Creation Knowledge Dissemination Knowledge Assessment

COE to be the PCM industry's delivery vehicles for;

• 1. Training and Knowledge development,
• 2. Continuous Education
• 3. Knowledge transfer from International Best

Practices in the area of productivity and continuous improvement.

Path Forward

• Develop a Funding model
• Self Sustainable and Cost effective
• Develop an operating model
• Aligned with the Industry wants and needs
• Understand the productivity trends around the world
• Develop Productivity Innovation Project (PIPs) proposals

and Identify potential collaborators

• Conduct Productivity Advocacy forum

Structure Process People

COE Operating Model

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Path Forward and Closing Address

Jointly Organised by

Presented by: Mr Koh Yak Boo (Productivity Council Chairman)

CERTIFICATION INDEX

PEOPLE PROCESS TOOLS

• 1. Activity Analysis
• 2. BPPII

(Best Productivity Practices Implementation Index)

• 3. Productivity Sharing

Workface Planning (TBA)

• 1. New-Craft

Worker

• 2. Craft Worker
• 4. Multi-Skilled

Craft Worker

• 3. Skilled-Craft

Worker

• 5. Foreman
• 6. Supervisor
• 7. Site Workforce

Ratio

• 1. Maintenance &

Inspection Solutions

• 2. Mechanical
• 3. SIP (Scaffolding

Insulation & Painting)

• 4. Civil

DATA QUALITY

• 1. Timeliness
• 2. Completeness
• 3. Integrity
• 4. Consistency

We are positioned for Success

• Significant progress in all dimensions of the certification framework,
• Fabulous tripartite partnership – government, contractors, associations

and plant owners working towards a common goal

• Certification program to drive continuous improvement.
• Extract value and grow earnings through productivity

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End of Program

• As your feedback will be strongly regarded, please

remember to fill in the Feedback and submit it online.

• Slide Decks will be circulated to all participants within 2

weeks from today.

• Please do not forget your belongings.
• Visit http://productivity.scic.sg/ for more information

about the productivity initiatives.

• Thank you for attending this forum.