Nico Uys Cloud Business Line Manager 1 Recent SAP on cloud - - PowerPoint PPT Presentation

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SAP in the cloud, do it right. Nico Uys

Cloud Business Line Manager

Agenda

• Recent SAP on cloud projects
• Lessons learned
• Automation of the cloud
• Zag and our services
• Summary
• Q & A

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Interesting Cloud Facts

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• 1. Experts predict that 40 zettabytes of data will be held in the cloud by 2020.
• 2. By 2020, it is expected that the public cloud will experience a 44% growth.
• 3. 50% of NZ Government agencies use the cloud at present.
• 4. 60% of NZ IT decision makers trust the security of the cloud.
• 5. Cloud Computing is up to 40 times more cost-effective for a SMB (small-and

medium-sized businesses) compared to running its own IT system or department.

• 6. More than 90% of all companies saw at least one area of improvement in their IT

department since they moved to the cloud.

• 7. By 2020 Cloud Computing will cross the $270 billion mark (US).

Recent SAP on Cloud Projects

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Recent Zag SAP Cloud Projects

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SAP on Cloud 27 Instances (Nov 2018 – Small environment)

• 17 Non-Production (Dev & QAS)
• 10 Production
• SAP ERP, BW, PO & JAVA Stack

SAP on Cloud 82 instances (January 2019 - Mid-market)

• 52 Non-Production (Dev & QAS)
• 30 Production
• SAP BW, CUA, Data Services & Enable now

Recent Zag SAP Cloud Projects

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SAP on Cloud 476 Instances (Feb 2019 - Enterprise)

• 326 Non-Production
• 150 Production

Zag delivered this:

• On-Time and Budget
• With zero data loss
• Fully Secured with no Security breaches
• Fully Automated
• Fully Tested
• December 2017 – February 2019

More About The Customer

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• $4.2M Customers – no negative impact allowed
• $200M revenue per week
• 2600 Users
• 6 locations
• 24/7, 7 days trading
• 25 SAP & SAP related applications
• 8 x New Landscapes to build
• 35,000 Customer calls per day
• 8 Vendors / third parties to manage
• Landscape for source  target systems in different locations

The Challenges

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• 5.73 Petabytes of data (5.5Pb – non production & 243 Tb – production)
• 6 Different networks, 40+ subnets & 90+ firewall rules
• New IT Target Operating Model (TOM) & new support providers
• 5,000 days of testing needed
• 8 environments with 50+ interfacing applications
• 2000+ test cases
• DR and HA testing
• 100+ Commercial & SLA implications
• 10+ Upgrades (Oracle 11 to 12c, HPUX to SLES 12,

OpenText 9 to 16.x, SAP NetWeaver & Solman, etc., etc., etc.

The Solution

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8 x Landscapes to build:

• Development 1
• Development 2
• Development 3
• Quality & Assurance 1
• Quality & Assurance 2
• Pre-Production
• Production
• Training

The Team: 1 x Enterprise Architect 6 x Architects 4 x Automation Consultants 4 x Delivery Consultants 5 x Basis Consultants 1 x Transition Manager 1 x Program Manager 3 x Project Manager 3 x Data Migration Consultants 2 x Security Consultants 3 x Integration Consultants 1 x Operations Manager 1 x Support Manager 1 x Governance Manager

• Involvement from multiple vendors
• Involvement from Zag’s GM’s and CEO

ERP, BW, PI, CRM, Solman, Portal, Gateway, GRC, CUA, Web Dispatcher, T- Rex, ect, ect, ect…. Zag Cloud team

Lessons Learned

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Who is responsible for what

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• Spend more time on the design phase
• Do POCs first and test your key use cases
• Avoid:
• Big assumptions
• Silo architectures
• Taking shortcuts
• Don’t forget the basics
• Start automation as soon as possible and assign

enough time to test it

• Automation should exist in stream and not only in one

team

• Make sure there are no “Silos” between the teams
• Phased migration rather than Big Bang
• Leave the production environment for last

Lessons learned

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• Keep on refactoring
• Have multiple architecture sessions even after

design was signed off

• Have an open mindset about changes and

leave room for changes

• The customer needs a trusted advisor
• Guide the customer and make sure the

customer is well informed about the impact, if they decide not to follow recommendations

• Identify the impact of assumptions if they are

not getting resolved

• It’s best to use Agile for automation

Lessons learned

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• 1. Cloud based governance, cost controls, operations support, and reporting is an area
• f focus prior to migration of production workloads.
• 2. Cloud platforms are still evolving and both MS Azure and AWS are constantly

enhancing / changing their offerings which poses potential challenges for supporting production environments.

• 3. Project dependencies should be carefully monitored to prevent project delays.
• 4. Although pilots show cloud’s promise, managing the cloud environment needs new

skills and capabilities.

Lessons Learned

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Automation

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Automation… Everything as code

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Benefits of Automation

There are technical benefits:

• Cloud server replication and system copies
• Continuous software delivery
• Less complexity to manage
• Faster resolution of problems & limit human errors

And there are business benefits:

• Rapid deployment
• Don’t repair, redeploy
• More stable operating environments
• Use automated testing to verify your infrastructure
• Increased organisational effectiveness, more time to innovate

(e.g. more time is spent on activities associated with increasing the value of the product)

Introduction to the Zag Teams

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The Cloud Services Team

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Cloud Services BASIS Testing Managed Services Analytics Innovation IoT eCommerce Technologies Product Development Support & Managed Services Automation Cloud Billing Services

Industry Recognition

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• Finalist, Amazon Web Services - Specialised Partner of the Year - ANZ - 2018
• Amazon Web Services - Specialised Partner of the Year - ANZ - 2017
• Amazon Web Services - Managed Services Partner - 2017
• Amazon Web Services - Advanced Partner, Channel Reseller & SAP Competency - 2016

AWS Cloud Warrior 1 AWS Professional Accreditation 17 Count of Associate Certifications 14

Summary

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• Invest in automation
• Refactor, Refactor, Refactor
• Monitor and manage cloud cost
• Align IT to your business
• Take incremental steps towards Cloud Computing
• Your cloud solution will touch more than just SAP
• Trust an experienced partner - Avoid common pitfalls

Cloud is not a solution, it’s a journey. Zag can help you on your journey today!

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Zag Customers

Q & A

Nico Uys Business Line Manager – Cloud nico@zag.team