Navigate the Teams Journey Mike Erps | UC Solutions Manager January - - PowerPoint PPT Presentation

Navigate the Teams Journey

Mike Erps | UC Solutions Manager

January 2018

If you have any technical difficulties: Email us: irene.weston@audiocodes.com Slides and webinar replay will be made available for future reference or to share with colleagues.

Housekeeping – Technical Issues?

Today’s Featured Speakers

Mike Erps

• UC Solution Manager
• 10+ years AudioCodes Experience

Irene Weston

• NA Channel Marketing Manager
• 15+ years IT marketing experience

Survey Says?

• Within your customer base, what percentage have adopted

Microsoft Teams?

• More than 50% have fully integrated
• More than 50% have integrated, but only in silos/departments
• Less than 50% have integrated, but plan to in 2018
• Less than 50% have integrated, and don’t plan to in 2018
• I don’t know

Microsoft Communications Journey

10+ Years of Microsoft UC Voice Enablement

Unparalleled and comprehensive portfolio of products, along with support and professional services that build effective solutions for Skype for Business

Exchange & LCS OCS 2007 OCS 2007 R2 Lync Server Lync Server 2013 Skype for Business Server Gateways SBC Apps & Call Recording SBA, IP Phones OVOC,ARM, CloudBond 365, CCE HRS, CCE Hub Skype for Business Online 2006 2007 2009 2010 2012 2015 2017

Microsoft Evolution AudioCodes innovation

Microsoft Teams BYOT SBC

PSTN Connectivity in Microsoft 365

Skype for Business Server | Online Hybrid

Skype for Business Online

CloudBond 365 CCE Edition

• Connecting Skype for Business Online to SIP trunks or PSTN services is easily achieved

with CloudBond 365 CCE Edition

• Leverages CCE release v2.0 including media bypass

SIP-T/PSTN

‘Pure’ Skype for Business Online

CloudBond 365 (OPCH)

local breakout at branch

• Deploy CloudBond 365 (as OPCH leveraging edge and mediation functionality) at the remote

branches or centrally, as part of the full on-prem topology

• Supports

s co-existe istence ce mix of on-prem and online users

• Supports local media handling and bypass at the remote branch

Skype for Business Online Skype for Business Server SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

‘Hybrid’ Skype for Business Server + Online

Future Microsoft Teams Evolution

CloudBond 365 | SBA | SBC

Full Appliance (*)

Mediant 800 or HP chassis Base Package

Server Roles

User Manageme nt Pack 365

User Management Pack 365

SBC

CCE Appliance

Chassis Base Package

CCE bits

User Manageme nt Pack 365

User Management Pack 365

SBC

OPCH Appliance (*)

Mediant 800 or HP chassis Base Package

Server Roles

User Manageme nt Pack 365

User Management Pack 365

SBC

Users register locally Users register to cloud

* Also available as virtualized appliance

Users register to cloud

Mediant 800/1000

SBA Roles SBC

Mediant SBA

Look inside CloudBond 365 Family + Mediant SBA

Survey Says (continued)

• From conversations with customers, what concerns have they

raised related to Microsoft Teams as their voice platform?

• User adoption
• Hybrid scenarios / co-existence
• Feature / functionality requirements
• Reutilization with existing infrastructure
• Other

Migration Simplified: AudioCodes CloudBond 365

Scenario 1: SfB Online to Microsoft T eams Scenario 2: SfB Server + Online Hybrid to T eams Scenario 3: SfB Server to Microsoft T eams

Scenario 1: SfB Online to Microsoft Teams

CloudBond 365 CCE Edition

SIP-T/PSTN

Skype for Business Online Microsoft T eams

Enable Microsoft T eams on Office 365, and install user clients

Scenario 1: SfB Online to Microsoft Teams

CloudBond 365 CCE Edition

SIP-T/PSTN

Skype for Business Online Microsoft T eams

Cloud udBond Bond 365 reconf

• nfig

igurat uration ion:

• Pair a new SBC SIP interface with Microsoft T

eams

• Create new route towards T

eams in the SBC routing table

• Leverage AudioCodes dynamic routing decision capability

(based on AD look up or dial plan)

User Migration: ration:

• Gradually move users with the User Management Pack 365

User Manageme nt Pack 365

User Management Pack 365

Scenario 1: SfB Online to Microsoft Teams

Microsoft T eams

SIP-T/PSTN

After all the users have migrated to T eams: Disable Microsoft CCE bits on CloudBond 365 CCE edition Migration Complete! Keep using UMP 365 for moves/adds/changes CloudBond 365 CCE Edition CloudBond 365 (SBC Only)

User Manageme nt Pack 365

User Management Pack 365

Scenario 2: SfB Server + Online Hybrid to Teams

Enable Microsoft T eams on Office 365, and install user clients

local breakout at branch Skype for Business Online Skype for Business Server SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

CloudBond 365 (OPCH)

Microsoft T eams

Scenario 2: SfB Server + Online Hybrid to Teams

local breakout at branch Skype for Business Online Skype for Business Server SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized CloudBon dBond d 365 and SBC at HQ reconfi figurat ratio ion:

• Pair a new SBC SIP interface with Microsoft T

eams.

• Create new route towards T

eams in the SBC routing table

• Leverage AudioCodes dynamic routing decision capability

(based on AD look up or dial plan)

User Migration: ration:

• Gradually move users with the User Management Pack 365

CloudBond 365 (OPCH)

Microsoft T eams User Manageme nt Pack 365

User Management Pack 365

Scenario 2: SfB Server + Online Hybrid to Teams

CloudBond 365 (OPCH)

local breakout at branch SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

Migration Complete! Keep using UMP 365 for moves/adds/changes

CloudBond 365 (SBC Only)

Microsoft T eams

After all the users have migrated to T eams: Disable Microsoft resources on CloudBond 365

User Manageme nt Pack 365

User Management Pack 365

Scenario 3: SfB Server to Microsoft Teams

Microsoft T eams local breakout at branch Skype for Business Server SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

Mediant SBA

Enable Microsoft T eams on Office 365, and install user clients

Scenario 3: SfB Server to Microsoft Teams

SBA and SBC at HQ reconfi figurat ratio ion:

• Pair a new SBC SIP interface with Microsoft T

eams.

• Create new route towards T

eams in the SBC routing table

• Leverage AudioCodes dynamic routing decision capability

(based on AD look up or dial plan)

Microsoft T eams local breakout at branch Skype for Business Server SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

User Migration: ration:

• Gradually move users with the User Management Pack 365

User Manageme nt Pack 365

User Management Pack 365

Mediant SBA

Scenario 3: SfB Server to Microsoft Teams

Microsoft T eams local breakout at branch SIP-T/PSTN SIP-T/PSTN SBC / Gateway Centralized

Mediant SBA

After all the users have migrated to T eams: Disable Microsoft resources on the SBA

Migration Complete! Keep using UMP 365 for moves/adds/changes

User Manageme nt Pack 365

User Management Pack 365

Mediant SBC

Microsoft Teams – Direct Connect (Future)

• Leverage any AudioCodes Session Border Controller as T

eams optimized SBC

• Leverage T

eams Optimized SBC within CloudBond 365

T eams optimized SBC

Microsoft T eams

SIP-T/PSTN Hardw dwar are e SBCs

Mediant 2600 Mediant 4000 Mediant 9000 Mediant 500L

Software SBCs Hyb ybrid id SBCs

Mediant SE Mediant VE Mediant 500 Mediant 800 Mediant 1000 Mediant 3000

Devices in Microsoft 365

IP Phones | Huddle Room Solutions

LPE 3PIP

Will my phone work when I switch to Teams?

What else should I know about support in Teams?

AudioCodes 400HD Device Portfolio

Integrated Conference Solution Scalable: 6 ppl | 12 ppl |15 ppl Full Meeting Management Integrated Bluetooth USB Port 1GB Ethernet

Price Model el

High end, executive model 5” color touch screen (800x480) USB Port / BT Support 1GB Ethernet Optional Expansion unit Cost-effective, basic model Basic LCD with 4 programmable soft keys 1GB Ethernet

Fully Managed. Leading Silk support! Outstanding User Experience through voice quality, intuitive design, and powerful features

405HD D IP Phone ne 420HD D IP Phone

• ne

440HD D IP Phone ne

Advanced mid-range model Improved Graphic LCD 256x128 Dedicated LCD displaying 12 contacts + presence 1GB Ethernet USB Port Advanced mid-range color 4.3” color display (480x272) 6 softkeys + integrated sidecar (12 contacts) 1GB Ethernet USB Port / BT support

445HD D IP Phone ne 450HD D IP Phone

• ne

Low-cost, entry level model Basic LCD with 4 programmable soft keys 1GB Ethernet

45x x Huddle le Room

• m

AudioCodes provides INNOV OVATI TIVE, , MANA NAGED GED, , RESI SILI LIENT ENT Phone and Room Solutions at affordable prices

Solutions for Microsoft 365

AudioCodes Portfolio

Skype for Business Server vNext Microsoft Phone System Microsoft Teams

Complete PBX replacements with on- premises SfB with an eye to future Cloud Migration Enabling hybrid environments with users online and users on-premises Supporting Microsoft Phone System in T eams, with bring your own PSTN or pure cloud

AudioCodes One Voice for Microsoft 365

a complete product, solution and services stack intended to

simplify and accelerate the implementation of intelligent

communications

AudioCodes One Voice for Microsoft 365

Coexistence, Migration and SIP Trunking

• Highlights
• Broad TDM and SIP interoperability
• Scalable and reliable platforms
• High availability configurations
• Advanced voice quality mechanisms and monitoring
• Built-in Active Directory integration
• Benefits
• Enables smooth migration from legacy PBX /IP-PBX to Microsoft UC
• Extensive interoperability ensures coexistence with disparate platforms
• Investment protection for legacy equipment
• Reliable and secured SIP trunk interconnection for increased flexibility and

reduced costs

• Related products

Smooth & controlled migration of existing telephony systems to Microsoft UC

SBCs & Gateways AudioCodes CloudBond 365 Survivable Branch Appliances AudioCodes One Voice Operations Center

• Highlights
• Protection against attacks (e.g. denial of service, SIP floods)
• Topology hiding
• Call Admission Control (both for TDM and SIP)
• Monitoring and reporting of unusual calling behavior
• Benefits
• Ensures secure access to SIP trunks
• Prevents fraudulent use of network resources
• Management tools ensure rapid detection and prompt handling of security

issues

• Related products

Prevent attacks causing voice disruptions, theft of services or other threats exposing your voice infrastructure

AudioCodes One Voice Operations Center SBCs & Gateways

Security & Fraud Prevention

• Highlights
• Series of Microsoft-certified IP phones offering high voice quality, essential

enterprise phone features with centralized management

• Centralized, complete life-cycle management of IP phone deployment
• Productivity-boosting software applications: Auto-attendant, Fax Server,

Campus Mobility

• Benefits
• Users benefit from UC without losing familiarity of traditional voice

communications

• Accelerated UC adoption thanks to minimal learning curve
• Related products

Improve employee efficiency while integrating UC into the work environment

AudioCodes One Voice Operations Center Call Recording Applications Manager Executive Common Area

Devices & Productivity

• Highlights
• Passive recording of any call regardless of source or destination with simple

and intuitive storage and retrieval

• ELIN compliant emergency calling with location detection
• Benefits
• Enables Skype for Business enterprise voice to be deployed in environments

where regulatory and compliance issues are critical

• Fully compliant emergency calling, without the need to adopt costly NG911

services

• Related products

Meet regulatory and compliance requirements

AudioCodes One Voice Operations Center Call recording SBCs & Gateways

Compliance & Recording

• Highlights
• Microsoft-certified Survivable Branch Appliances (SBAs)
• Variety of redundancy mechanisms built in to voice-enabling hardware
• Software resiliency solution (OVR) integrated into SBC and media gateway platforms
• Real time alarms and monitoring for early detection of potential issues
• Tailored support packages with managed spares
• Benefits
• Deliver high availability UC voice services
• Uninterrupted voice services for branch offices when connection to central Skype for

Business servers is lost

• Diverse offering enables customers to meet resiliency requirements without exceeding

budget

• Rapid recovery through managed spares program, recovery dongle
• Related products

Design a resilient network able to recover from and survive voice network interruptions

AudioCodes One Voice Operations Center Survivable Branch Appliances AudioCodes CloudBond 365 SBCs & Gateways (with OVR solution)

Resiliency & Recovery

• Highlights
• Full Skype for Business deployment in single appliance
• Dedicated connectors to facilitate integration and migration to Phone System
• User-friendly management console for simplified set up and ongoing management
• Available also in disaster recovery mode, guaranteeing maximum uptime
• Benefits
• Accelerates and simplifies enterprise voice deployments
• Suitable for on-premises or hybrid deployment with Phone System
• Integrates with Skype for Business third party applications
• All-in-one solution reduces capital costs and on-going operational expenses
• Related products

Designed to ease integration and transition to Skype for Business and Phone System

All-in-One Voice Solution

Based on the most comprehensive product suite

Mediant 2600 Mediant 4000 Mediant 9000 Mediant Virtual Edition & Software Edition Mediant 800 Mediant 1000 Mediant 3000

Hardware Software SBC Hybrid SBC/ Gateway/SBA

420 430 440 405 450

All-in-One and Cloud Appliances Gateways/Adaptors IP Phones

Routing Manager CloudBond 365 Call Recording CloudBond 365 CCE and OPCH User Management Pack 365 Standard Fax Server Advanced IP Phone Manager

HRS

OVOC Management & Apps

445

MediaPack 124 MediaPack 11x MediaPack 1288

Questions

Next steps

AudioCodes Resource Library

More about

Partner Webinar Episode 2

More about

Microsoft Teams

More about

AudioCodes IP Phones

More about

Connect with us:

t: li: e: e: @AudioCodes linkedin.com/company/AudioCodes Mike.Erps@audiocodes.com Irene.Weston@audiocodes.com

Thank You

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