MULTICULTURAL COMPETENCE: AN OVERVIEW Professiona l Sta ff Sena te - - PowerPoint PPT Presentation

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MULTICULTURAL COMPETENCE: AN OVERVIEW Professiona l Sta ff Sena te - - PowerPoint PPT Presentation

MULTICULTURAL COMPETENCE: AN OVERVIEW Professiona l Sta ff Sena te - Div ersity Conference June 20, 2017 Terri A. Miklitsch, Ph.D. Chelsea Montrois. M.S. 1 OUTLINE Dynamic Model of Student Affairs Competence (Pope, Reynolds &


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Professiona l Sta ff Sena te Div ersity Conference June 20, 2017

Terri A. Miklitsch, Ph.D. Chelsea Montrois. M.S.

MULTICULTURAL COMPETENCE:

AN OVERVIEW

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OUTLINE

 Dynamic Model of Student Affairs

Competence (Pope, Reynolds & Mueller, 2004)

 Case Studies  MCOD and Diversity Initiatives

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Dynamic Model of Multicultural Competence (Pope, Reynolds, & Mueller, 2004)

Multicultural Awareness, Knowledge, & Skills Helping and Advising Assessment and Research Teaching and Training Ethics and Professional Standards Theory and Translation Administration and Management

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MULTICULTURAL AWARENESS

Awareness of one’s attitudes, beliefs, assumptions, biases and values

Awareness of self, the other, and the relationship

Understanding one’s own culture and heritage and how they may influence

  • ne’s worldview

Awareness of one’s abilities and limitations

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MULTICULTURAL KNOWLEDGE

Specific information about others’ cultures

Understanding of the dynamics of

  • ppression

Information about relevant theories

 Knowledge about how race, culture,

and other social identifications may affect behaviors, attitudes, feelings and interventions

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MULTICULTURAL SKILLS

Designing appropriate interventions

Incorporating learning in new situations

Ability to recover from cultural errors and to tolerate, manage, and resolve intercultural conflict

 Ability to deconstruct one’s

assumptions and core beliefs

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MULTICULTURAL AWARENESS, KNOWLEDGE AND SKILLS

The awareness, knowledge, and skills needed to work in meaningful ways with others who are culturally different from self

Multicultural competence is a distinct category of awareness, knowledge, and skills yet also must be integrated into

  • ther core competencies
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HELPING AND ADVISING

All interactions involve diverse worldviews, values, realities and experiences

Cultural similarities and differences affect all helping relationships

 Use multicultural awareness and

knowledge to create responsive and culturally sensitive interventions

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ASSESSMENT AND RESEARCH

Be aware of the assumptions and the cultural variables that influence research and assessment

Infuse multicultural knowledge, skills and awareness into all aspects of assessment and research

 Be familiar with culturally sensitive

research designs and techniques and diverse instruments

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TEACHING AND TRAINING

Infuse multiculturalism into preparation programs to shape the values and knowledge of new professionals

Without multiculturalism, our educational interventions may be incomplete, inaccurate, or irrelevant

 Incorporate multicultural issues and

dynamics into all types of teaching and training

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ETHICS AND PROFESSIONAL STANDARDS

Individuals bring multiple and diverse ethical belief systems to every interaction and ethical dilemma

Make ethical principles more culturally meaningful and appropriate for all individuals

The multicultural nature of higher education is at the center of many ethical challenges

A fundamental goal of ethical dialogue is the creation of a mutual and respectful community

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THEORY AND TRANSLATION

Examine and identify assumptions, beliefs and limitations of our theoretical bases

Theory translation involves applying theory to our environment so it is important to know how and when environments foster growth

 Learning and translating theory need to

be viewed as a dynamic and evolving process

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ADMINISTRATION AND MANAGEMENT

Administrative and management practices and skills have often fallen short in incorporating multicultural issues and concerns

Paradigm shifts and alternative tools and strategies are essential to creating genuine and lasting multicultural change

 Focus multicultural interventions on

all levels of the institution (individual, group, institution) - MCOD

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WHY IT MATTERS!

Creating, sustaining and nurturing a welcoming and inclusive environment

Our responsibility to be ethical and effective professionals

 Necessary to understand identity and

human development

 Why it matters to you?

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CASE STUDIES

 Dynamic Model of Student Affairs

Competence (Pope, Reynolds & Mueller, 2004)

 MCOD, Diversity Initiatives and Social

Justice framework

MCOD/MCIM: First order change deals with the existing structures, homeostasis. Second order change is creating a new way of seeing ; second order change requires new learning; changing relationships and philosophies, collaborative ownership/ Multicultural Change Intervention Matrix etc. (Pope, Reynolds, Mueller, McTighe Musil)

Diversity initiatives may involve analyses, audits, strategic plans, etc. (Arredondo)

Social Justice framework involves full and equitable participation of people from all social identity groups; understanding power and privilege, etc. (Bell)

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QUESTIONS, CONCERNS, OBSERVATIONS ?

Thank you to the Professional Staff Senate and the first annual Diversity Conference Committee for your leadership and willingness to promote multicultural competence!