Moving IHLS Forward: Development of a Long Range Plan October 27, - - PowerPoint PPT Presentation

Moving IHLS Forward: Development of a Long Range Plan

October 27, 2015 Board of Directors Meeting

Year One

vMerger Transition Board vInitial strategic plan adopted March 2011 vDesigned to establish good foundation vNever intended as permanent vStrategic directions, goals and objectives serve as FY2012 plan of service

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Mission Statement

The Illinois Heartland Library System is a community of multitype libraries developing partnerships and sharing resources in pursuit of excellent service.

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Vision

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We envision a future where all libraries & information partners collaborate to provide accessible & innovative services.

Values

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We value-- vOpen access and sharing of resources. vCooperation, collaboration and contribution among members & information partners. vQuality customer services vHonest and open communications among stakeholders. vRespect and integrity in all interactions. vThe diversity of our members and their communities. vFiscal stability and accountability. vThe protection of Intellectual Freedom and Privacy. vInnovation and creativity. vLiteracy

Operational Assumptions

The overall priority for services and programs that are financed through funding from the Illinois General Assembly through the Secretary of State’s grant program will be the shared catalogs, resource sharing and delivery.

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Plan for the Future

In addition the following assumptions will ensure that Illinois Heartland Library System will have a reliable operational structure.

• Operate a financially sustainable and efficient organization.
• Leverage the resources – material, personnel and fiscal – of the

members and partners.

• Develop partnerships with relevant organizations and information

agencies.

• Monitor trends and create opportunities for innovative services.
• Ensure good communications among member libraries and partners.

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New Plan for IHLS

vThree years of stability, innovation and growth vPat Wagner board retreat vLong Range Planning Committee vPlanning proposals vNancy Bolt and Associates (NB&A) selected

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NB&A Process

Activity

v Board & executive staff surveys v Quick Start meeting v Focus groups v Member and staff surveys v Board retreat v Member feedback v Board consideration and approval

Dates

v November – December, 2014 v January, 2015 v March, 2015 v March – April, 2015 v July, 2015 v May, 2015 – present v July, 2015 -- present

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Core Statements

v DRAFT Mission, Vision & Values: v Developed at Quick Start Meeting v Refined by member input at Focus Groups and through Member Survey feedback v Refined DRAFT Mission, Vision & Values: v Accepted by July retreat participants v July retreat adds draft goals

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Final Draft Mission

To support member libraries of all types providing quality library services. Illinois Heartland Library System facilitates access to shared resources, advocates for libraries, promotes innovation and develops community partnerships.

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Final Draft Vision

IHLS empowers libraries to embrace innovation & collaboration

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Final Draft Values

IHLS staff & board commit to the following values in the management &

• peration of IHLS:

v Innovation & leadership v We are innovative and creative and exercise leadership in developing programs and services that meet the needs of IHLS diverse multi-type libraries. v Engagement v We engage members & draw on their expertise in the development & improvement of programs & services.

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Values, cont.

v Integrity and Respect v We operate IHLS ethically with accountability and transparency. v Our diverse staff works together with trust & respect for our individual talents in order to provide the best service possible v Collaboration v We value collaboration among members with other library

• rganizations & community partners.

v Communication v We practice clear & open communication with members, staff and

• ther stakeholders.

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Draft Goals

GOAL 1: Resource Sharing v IHLS facilitates, supports and promotes resource sharing to assist member libraries of all types to be of service to their users. Goal 2: Member Engagement & Networking v IHLS communicates with & engages member libraries of all types and promotes member networking to assist libraries in improving their services. Goal 3: Consulting & CE v IHLS provides information and assistance to member libraries of all types through consulting & continuing education to improve the expertise of their staff.

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Goals, cont.

Goal 4: Leadership & Innovation v IHLS provides leadership & embraces innovation to assist member libraries of all types to better serve their users. Goal 5: Advocacy v IHLS advocates for the role of libraries and library staff to build strong libraries and strong communities. Goal 6: Stewardship & Sustainability v IHLS stewards its resources to ensure maximum benefit to member libraries of all types and to taxpayers.

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Member Feedback Reveals IHLS Challenges…

Ø Service to multi-type membership Ø Resource sharing landscape in IHLS Ø Communication Ø Member awareness of services Ø Member engagement Ø Consulting and Continuing Education Ø Advocacy

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And Current IHLS Environment

vSurvey reveals value of services to members vFiscal challenges vImprovements needed vLeadership or innovation?

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Draft Goals

vConsider environment and challenges moving forward vStrategic initiatives + activities are proactive approach vInitiatives and activities developed by staff vIncorporated as appropriate into plans of service

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Put It All Together

Goal

v Resource Sharing v Member Engagement & Networking

Possible Strategic Activities

v Continue with Dream Grants v Virtual SHARE Catalog v SMART Delivery System- wide v Expand Member Day to regional locations v Communications assessment

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Goal

v Consulting & CE v Leadership & Innovation

Possible Strategic Activities

v Embedded consultant(s) v CE needs assessment for members v Provide leadership training for members and staff v Look for cooperative projects that improve services and lower costs

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Goal

v Advocacy v Stewardship & Sustainability

Possible Strategic Activities

v IHLS advocacy forum v Advocacy webinar training for members v IHLS capital needs assessment v Prioritize services in alignment with IHLS revenue

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What’s next??

vConsider member feedback vAny additional comments, edits vMotion to approve?

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Thank You!!

Long Range Planning Committee Members: § Nancy Huntley (Chair) § Karen Bounds § Gary Denue § Sarah Isaacs § George Trammell

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