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Mind Download the free app the Gap Understanding why we dont always understand other people BY Keith Coats Director of Storytelling tomorrowtodayglobal.com Connect with me on Strategic translation in a New World of Work Changing
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BY Keith Coats Director of Storytelling tomorrowtodayglobal.com
Connect with me on
Understanding why we don’t always understand other people
Understanding Vision Connection Adaptive Uncertainty Volatility Complexity Ambiguity
VUCA
CONTEXT
Strategic translation in a New World of Work
Leadership
Changing ¡customer Changing ¡world Changing ¡ workplace Changing ¡ workforce Leadership
Global talent issues
“When you’re born, anything in the world is normal. Anything invented before you’re 35 is revolutionary. Anything invented after you’re 35 is unnatural and wrong.” Douglas Adams
...and OUR UNDERSTANDING OF ‘NORMAL’ IS CHANGING!
Connect Collaborate Contribute Involved Interact Engaged
Influences
Rock n’ Roll Television Grand visions Moon landing
Age now:
Mid 40’s – early 60’s
Baby Boomers Born: 1950’s & 1960’s Generation X Born: 1970’s & 80’s
Influences
Constant change Cold War Strikes and downsizing Punk & alternative music The ‘broken’ family Personal Computers
Age now
mid 20’s to early 40’s
Survivors Informality Whiners Thrill seekers “Experiencers” Pragmatic Not scared of failure Self-reliant Relationships are vital – especially family! Change Global Immediate gratification Diversity Lifelong learning Global awareness Techno-literacy Individualism Want everything customised
Genera&on ¡Y
INFLUENCES ¡
Internet ¡ Mobile ¡phones ¡ The ¡Global ¡Village ¡ 9/11 ¡ Climate ¡change ¡
DEFINING ¡VALUES ¡
A ¡veneer ¡of ¡confidence ¡ Techno-‑literate ¡ Desperate ¡to ¡belong ¡ Globally ¡aware ¡ Need ¡to ¡know ¡“why”
Understanding why we don’t understand
We may have been living in the same house or working in the same office as these people, but we have been living in different worlds
“It is not what you don’t know that gets you into trouble. It's what you know for sure that just ain’t so”
Mark Twain
Baby Boomers are reaching age of retirement Born 50s & 60s Gen Xer’s are in mid-life with established families Born 70s & 80s Gen Y are entering the workplace Born 90s & 00s
Each generation has entered a major new lifestage
Leadership Talent engagement Team management Diversity Learning & Development Marketing Sales New Products Customer experience Loyalty programs
Boomer direct Gen Y direct
Applying Generations is only limited by our imagination
And ¡even ¡Old ¡Dogs ¡can ¡learn ¡new ¡tricks...
Download ¡the ¡free ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡app www.Knyurl.com/futurefit
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