Merton MSK Service How does Merton MSK service work? Get the - - PowerPoint PPT Presentation

merton msk service how does merton msk service
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Merton MSK Service How does Merton MSK service work? Get the - - PowerPoint PPT Presentation

Matthew Wyatt Consultant Physiotherapist Helen Dean Service Manager Merton MSK Service How does Merton MSK service work? Get the patient to the right place, right time Orthopaedics Rheumatology Pain Management


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Merton MSK Service

Matthew Wyatt – Consultant Physiotherapist Helen Dean – Service Manager

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How does Merton MSK service work?

Get the patient to the right place, right time

  • Orthopaedics
  • Rheumatology
  • Pain Management
  • CATS clinics
  • Physiotherapy

How can patients access the service?

  • Self Referral
  • GP Referral

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GP Referral eRS CATS Download referral Register patient and attach referral Self- Referral NHS.net Contact patient and book appointment Clinical paper triage GP Referral eRS NHS.net Patient calls Connect Download referral Register patient and attach referral Register patient Book appointment Refer to Secondary Care Discharge to GP Refer to Physiotherapy Triage Outcome CATS – Referral and Triage Process Community Physiotherapy – Referral Process Register patient and attach referral

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What does the MSK service do?

Right time:

  • Paper triage within 1 day
  • Call and book appointment within 2 days
  • Physiotherapist telephone contact within 4 days

Or

  • Initial assessment within 20 days

Right Place

  • Hub – Nelson Health Centre
  • Multiple venues across the borough

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How does Merton MSK service work?

  • Research and international best practice tells us the vast majority
  • f patients with MSK problems need physiotherapy input
  • This, in most cases, is the definitive treatment, but is also a pre-
  • perative requirement for most surgical procedures
  • All our management pathways are based on the latest evidence

based practice

  • The team’s key focus is supporting the patient to self-treat /

manage their own condition

  • Shared decision making is embedded in the process

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CATs Service

If physiotherapy fails to help or is not indicated, CATS assist further MSK management including:

  • All investigations can be considered / requested where appropriate
  • Peripheral injections
  • Onward referral can be made

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Questions and Feedback

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