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RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group
Managing Your Team’s Personalities
Yours, theirs, and how to use it to get the best from your staff
RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group
People we like…
Managing Your Teams Personalities Yours, theirs, and how to use it - - PowerPoint PPT Presentation
Managing Your Teams Personalities Yours, theirs, and how to use it - - PowerPoint PPT Presentation
RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group Managing Your Teams Personalities Yours, theirs, and how to use it to get the best from your staff RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group People we like
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People we…don’t
= 25%
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RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group
These elements help create comfort in the mind of the employee. They must feel comfortable with the person and with the information being presented in
- rder to feel comfortable enough to say “Yes.”
Trust Respect Confidence
Relationship Elements
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Necessary Ingredients:
1.Awareness
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1. Substance 2. Style
Relationship Elements
Everything you bring to a relationship is a combination
- f these two elements.
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- 1. Assertiveness
The Two Dimensions of Style
Perceived willingness to influence the thoughts and actions of others.
Ask Tell
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Non-aggressive Indirect Quieter Softer Slower paced Faster paced More aggressive Louder Direct More talkative
- 1. Assertiveness
The Two Dimensions of Style
Ask Tell
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RAB, BMI & MIW Radio Group RAB, BMI & MIW Radio Group
- 2. Responsiveness
Perceived willingness to share feelings and emotions when relating to others. Emote Control
The Two Dimensions of Style
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Protective Subdued Focused on tasks Less animated Comfortable with data More animated Open Focused on people Outgoing Comfortable with stories and opinions
- 2. Responsiveness
Emote Control
The Two Dimensions of Style
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RAB, BMI & MIW Radio Group
The Personality Matrix
Tell Ask Emote Control
Grey Green Blue Red
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Ask Control
Grey
Persistent Serious Orderly Exacting Industrious Picky Critical
The Personality Matrix
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- Wants to be right
- Slow & cautious decisions
- Facts, principles, & logic
- Low risk tolerance
- Show me
- Quiet disposition
- Disciplined use of time
- Avoids too much involvement
The Personality Matrix
Ask Control
Grey Thinking oriented
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Tell Control
Green
Strong-willed Independent Decisive Efficient Practical Tough Pushy
The Personality Matrix
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- Wants to win
- Takes charge
- Gets right to the point
- Focused on the present
- Facts are OK in small doses
- Will take limited risks
- Wants options
- Hates inaction
Action oriented
The Personality Matrix
Tell Control
Green
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Ask Emote
Blue
Supportive Dependable Respectful Agreeable Willing Indecisive Submissive
The Personality Matrix
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Blue
- Wants acceptance
- Slow to take action
- Quick to share feelings
- Thrives on 1-to-1
- Believes in win/win
- Prefers what is known
- “People” people
- Avoids conflict or
confrontation
Relationship oriented
Ask Emote
The Personality Matrix
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The Personality Matrix
Tell Emote
Red
Ambitious Enthusiastic Friendly Dramatic Stimulating Egotistical Loose Cannon
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Red
- Wants recognition
- Acts quickly & instinctively
- Focused on the future
- Creative
- Outgoing
- Opinionated
- Impulsive
- Hates to be isolated
Intuition oriented
Tell Emote
The Personality Matrix
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Which Are You?
Tell Ask Emote Control
Grey Green Blue Red
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RAB, BMI & MIW Radio Group
The Personality Matrix
Tell Ask Emote Control
Avoidance Autocratic Acquiesce Attack
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Potentials for conflict are the diagonals
Tell Ask Emote Control
Grey Green Blue Red
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The Bolton terms for each style:
Tell Ask Emote Control
Analytical Driver Amiable Expressive
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by Robert Bolton and Dorothy Grover Bolton
For more information
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Necessary Ingredients