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Managing stress and psychosocial risks at European workplaces Julia - - PowerPoint PPT Presentation

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Managing stress and psychosocial risks at European workplaces Julia Flintrop, EU-OSHA Social Partners Conference HOSPEEM/EPSU/FIPSU 10. November 2015, Helsinki Safety and health at work is everyones concern. Its good for you. Its

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Safety and health at work is everyone’s concern. It’s good for you. It’s good for business.

Managing stress and psychosocial risks at European workplaces

Julia Flintrop, EU-OSHA Social Partners Conference – HOSPEEM/EPSU/FIPSU

  • 10. November 2015, Helsinki
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www.healthy-workplaces.eu

  • 1. EU-OSHA
  • Established in 1996 in Bilbao, Spain
  • To help improve working conditions in the European

Union by providing technical, scientific and economic information to people involved in safety and health at work.

  • An autonomous legal entity set up by the legislator

(European Parliament/Council)

  • Tripartite Board bringing together:
  • governments, employers’ and workers’ organisations
  • the European Commission
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  • 1. EU-OSHA - our network

Croatia

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  • 1. EU-OSHA – multi annual programme
  • Anticipating change
  • Foresight methodology
  • Green jobs
  • Research priorities
  • Facts and figures
  • Micro and small enterprises
  • Older workers
  • Enterprise Survey on New and

Emerging Risks

  • Workrelated Diseases
  • Benefits of OSH
  • OSH tools
  • OIRA
  • E-Tools
  • Raising awareness
  • Campaigning
  • NAPO
  • Networking knowledge
  • OSHWiki
  • Networking &

corporate communications

  • International networking
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Healthy Workplaces Manage Stress - key objectives

  • Raising awareness about the growing problem with stress and

psychosocial risks (increase of mental health problems in general, crisis, growing service sector, general ‘acceleration’ of the world…)

  • Focus on the positive effects of successful psychosocial risk

management (better health, better productivity, the business case…)

  • Increasing the enterprises’ practical knowledge on recognising

and preventing psychosocial risks at work (providing and promoting the use of simple, practical tools and guidance)

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A practical approach: 5 steps

  • Step. 2

Evaluate and prioritise the risks Step 3. Decide on preventive actions Step 4. Take action!

  • Step. 5.

Monitor and review the situation Step 1. Identify the hazards and those at risk

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The hierarchy of prevention

  • 1. Avoid & eliminate risks
  • 2. Reduce and minimise hazards AND separate

from the workers

  • by technical measures
  • by organisational measures
  • by personal measures
  • 3. Individual measures, e.g. modifying behaviour
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ESENER survey: Enough information for assessing psychosocial risks

10 20 30 40 50 60 70 80 90 100

Real estate activities Information and communication Construction Manufacturing EU-28 Public administration Education Human health and social work activities Water supply & waste management

Yes No NA

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ESENER survey: Reasons for not assessing psychosocial risks

20 40 60 80 100 Public administration Education EU-28 Human health and social work activities Construction Manufacturing Water supply & waste management Risks are already known No major problems Necessary expertise is lacking Procedure is too burdensome

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ESENER survey 2009 & 2014, EU-OSHA

79% 21% concerned not concerned

Concern about work-related stress, as reported by managers ESENER survey: Management of psychosocial risks

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ESENER survey: Procedures in place to deal with…

10 20 30 40 50 60 70 80 90 100 Manufacturing Agriculture, forestry and fishing Construction Public administration EU-28 Education Human health and social work activities Violence Bullying or harassment Stress

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ESENER survey: Difficulties in addressing psychosocial risks

10 20 30 40 50 60 Agriculture, forestry and fishing Wholesale and retail trade Construction EU-28 Human health and social work activities Education Public administration Mining and quarrying Reluctance to talk openly about these issues A lack of awareness among staff A lack of expertise or specialist support A lack of awareness among management

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  • Good general OSH management and reported concern for work-

related stress

  • The main drivers reported by managers:
  • Requests from employees
  • Desire to reduce absenteeism
  • Legal obligations

Drivers

ESENER survey: Management of psychosocial risks

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Barriers

  • Lack of technical support and guidance and lack of expertise
  • Lack of resources
  • higher number of measures in place than those not reporting this

barrier

  • Sensitivity of the issue
  • more measures in place than those not reporting this barrier

Conclusion: Reported barriers very much depend on the different stages of the companies implementing psychosocial risk management

ESENER survey: Management of psychosocial risks

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  • Workplaces that have formal worker representation are more

likely:

  • to report management commitment to safety and health
  • to have preventive measures in place for both general OSH and

psychosocial risks

  • to involve employees (consultation and participation) in the process
  • f OSH and psychosocial risk management
  • Workplaces that have formal worker representation and a high

level of management commitment to OSH are more likely to report that their organisation’s OSH and psychosocial risk management are effective

Worker participation

ESENER survey: Management of psychosocial risks

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10 20 30 40 50 60 70 80 90 DK AT SE FI DE RO EL IT LU NL BE ES IE UK CY FR MT CZ HR LV SI PT EE HU BG PL LT SK

Employee participation in setting up psychosocial measures

% establishments, Member States and overall score EU-28

ESENER survey: Management of psychosocial risks

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EU Policy background

The EU Framework Directive (89/391)

  • Creates a legal obligation on employers to protect their workers by avoiding, evaluating

and combatting risks to their safety and health

  • This includes psychosocial risks in the workplace which can cause or contribute to stress
  • r mental health problems
  • Daughter directives…

Health care specific:

  • Directive 2010/32/EU, implementing the Framework Agreement on prevention from sharp

injuries in the hospital and healthcare sector

EU Social Partners Agreements

  • Framework Agreement on Work-Related Stress (2004)
  • Framework Agreement on Violence and Harassment at Work (2007)

European Pact for Mental Health and Well-being (2008)

  • Encourages employers to implement measures to promote mental well-being at work
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Different Member State approaches: Legislation and labour inspection

  • Text very broad, no specific mentioning of

psychosocial risks

  • Mentioning the need to take psychosocial risks into

account, but no specification

  • Legal obligation to do a psychosocial risk

assessment

  • Possibility to include psychosocial

expert/psychologist

  • Definition of stress and psychosocial risks included

in legislation

  • Broader framework, approach supported by other

actions

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Thank You!

https://osha.europa.eu https://www.healthy-workplaces.eu/en