Managing digital interruptions in an always-connected world Anna L - - PowerPoint PPT Presentation

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Managing digital interruptions in an always-connected world Anna L - - PowerPoint PPT Presentation

Sep 07, 2022 323 likes •580 views

Managing digital interruptions in an always-connected world Anna L Cox, UCL Interaction Centre, @DrAnnaLCox Photo by jessgrrrr - Creative Commons Attribution License https://www.flickr.com/photos/26435424@N05 Created with Haiku Deck Photo by

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Photo by jessgrrrr - Creative Commons Attribution License https://www.flickr.com/photos/26435424@N05 Created with Haiku Deck

Managing digital interruptions in an always-connected world Anna L Cox, UCL Interaction Centre, @DrAnnaLCox

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Katarzyna Stawarz, Anna L. Cox, Jon Bird, and Rachel Benedyk. 2013. "I'd sit at home and do work emails": how tablets affect the work-life balance of office workers. In CHI '13 Extended Abstracts on Human Factors in Computing Systems (CHI EA '13). ACM, New York, NY, USA, 1383-

  • 1388. DOI=http://dx.doi.org/10.1145/2468356.2468603
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R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Findings – Number of Devices

R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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How Devices Were Used

50 100 150 200 250 300 350 Only Work Mainly Work Partly Both Mainly Home Only Home

R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

Study 2

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Results

1 2 3 4 5

Academics (N=9)

  • Prof. Serv. (N=6)

Means

NonWork Interrupting Work Work Interrupting NonWork

Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Rigid boundary management

“I would never ever check my [work] email outside of work, purposely. It's not the kind of job that I think about when I’m not here. I'm not allowed to work from home" – P13, Female, PS.

Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Permeable boundary management

“The first check is probably right after I woke up, I will check everything that has come in the night [on phone]. […] I will probably have another look

  • nce I'm outside the house, so during my

commute time I will check once again. And once I'm in my office, I don't have any specific rule, it's really case by case. […] Once I’m home […] I have a second work shift after [my son] goes to bed until quite late in the night” – P15, Male, A.

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Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

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Boundary challenges: notifications “No I turned [notifications] off, it's really annoying […] when I'm not at work I don't like being alerted about emails coming in. If I want to check my emails I'll check it, but I don't really like being alerted" – P16, Female, A.

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Collins, E. I., Cox, A. L., & Wootton, R. (2015). Out of Work, Out of Mind?: Smartphone Use and Work-Life Boundaries. International Journal of Mobile Human Computer Interaction (IJMHCI), 7(3), 67-77.

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Collins, E. I., Cox, A. L., & Wootton, R. (2015). Out of Work, Out of Mind?: Smartphone Use and Work-Life Boundaries. International Journal of Mobile Human Computer Interaction (IJMHCI), 7(3), 67-77.

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