PROFILE OF Always By Your Side. A WORLD LEADER 1 Always By Your - - PowerPoint PPT Presentation

PROFILE OF A WORLD LEADER

Always By Your Side.

All crucial for human life. At the same time posing an unpredictable threat to valuable property.

Always By Your Side.

Water Fire Climate

Enter Polygon.

We provide solutions to prevent, control and mitigate all kinds of property damage – from the everyday, right through to the worst that nature can cause. Our knowledge and technology are leading-edge. More importantly: our people have a passion and heart for giving help when disaster strikes. We are Always By Your Side. Whenever there is a problem. That is why so many customers side with us.

Always By Your Side.



Get to know Polygon

Always By Your Side.

Our basics Our services Our drivers Our strategy Our financials

Our basics

Always By Your Side.

Polygon in figures

280,000

yearly assignments

13 300

continents countries depots

519

employees million € sales

60

service years´ experience

Always By Your Side.

The Polygon framework

Always By Your Side.

Brand promise

Focus

Mission

Approach

Values

Customer segments

Service lines

Always By Your Side The global expert in Property Damage Control We prevent, control and mitigate the effects

• f water, fire and climate

Solutions through people, technology and knowledge Integrity, Excellence and Empathy Companies, Households, Public Sector and Insurers Water Damage Restoration Fire Damage Restoration Temporary Climate Solutions

Always By Your Side.

What we stand for

 Strong local presence backed

by global resources

 Deep customer involvement,

beyond our service commitment

 Helping unfortunate customers

to get on with their lives

Always By Your Side

Our core business

 A clear focus – delivering

a unique offering

 High quality and excellence

in every area

 Dedicated to be the best

at what we do

The global expert in Property Damage Control

Always By Your Side.

What we do

 Offering both standardised and

tailor-made solutions in property damage control

 Meeting the needs of all types

• f customers

 Responding to increasing

demands for preventive measures

We prevent, control and mitigate the effects of water, fire and climate

Always By Your Side.

How we do it

 Committed people with a passion

for helping others

 State of the art technology driven

by continuous development

 Outstanding knowledge gained

from 280,000 yearly assignments

Solutions through people, technology and knowledge

Always By Your Side.

What we believe in

Always By Your Side.

We are experts and knowledge leaders, striving for continuous improvement and applying best practice from our global

• perations.

We are transparent and act in an honest way. We take responsibility for our actions. Reliability is a key part of the services we offer. We have a genuine under- standing of our customers’

• challenges. Our people make a

difference by showing respect and compassion.

Integrity Excellence Empathy

To whom we deliver

Four customer segments

Always By Your Side.

LARGE PROJECTS MEDIUM SIZED PROJECTS SMALL JOBS Companies Households Public Sector Insurance Managed Property Industry Construction Residential Commercial Intermediaries Public Sector Households

Always By Your Side.

Our services

Offering One-stop-shopping

SERVICES

P R E V E N T C O N T R O L M I T I G AT E Consulting Consulting Consulting Temporary climate solutions Water damage restoration Leak detection Document restoration Technical reconditioning Fire damage restoration Document restoration Technical reconditioning Document restoration

Water Fire Climate

Always By Your Side.

Always By Your Side.

Water

• Flooding. Heavy rain. Storms.

Frozen or leaking pipes. Whatever the cause of the damage, actions must be immediate and professional. Enter Polygon. 51%

Share of sales1)

Taking the right actions

 Assess the problem and its scope  Prevent further damages  Arrange professional drying  Restore the site  Salvage and recondition damaged

property and documents

Always By Your Side.

The Polygon advantages

 We cover every step of the

restoration process

 Remote monitoring saves

time and money

 Cross-border resources to

cope with major incidents

 Specialists in reconditioning

damaged equipment

Always By Your Side.

Water: the Polygon service offer

Always By Your Side.

• Alarm response
• Damage assessment
• Claims handling
• Demolition
• Drying
• Mould remediation
• Remote video
• Remote monitoring
• Specialist water services
• Video scoping
• Technical reconditioning
• Major and complex

claims

• Disaster recovery
• Emergency stabilisation
• Complete project management
• Freeze – vacuum drying and

freeze drying

• Sanitisation
• Smoke and soot (carbon) removal
• Deodorisation
• Dehumidification and drying
• Emergency planning and training
• Scanning
• Storage
• Consulting
• Archival and artwork conservation
• Acoustic
• CCTV Drainage Surveys
• Thermography
• Tracer gas
• Video Endoscopes
• Correlation

OUR WATER DAMAGE RESTORATION SERVICES INCLUDE OUR DOCUMENT RESTORATION SERVICES INCLUDE OUR LEAK DETECTION TECHNIQUES INCLUDE

“Reinventing history”

Always By Your Side.

• A large archive in Wales containing

historical documents had been seriously affected by mould.

• An urgent need for immediate

professional help to save this priceless treasure.

• Enter Polygon: with our documented

track record of successful achievements.

Always By Your Side.

Fire

Clearing soot and debris. Drying up water left by the extin- guishing work. Restoring buildings, machines and equipment. These are the major restoration challenges after a sudden fire. Enter Polygon. 41%

Share of sales

Time is money!

 Get quickly back

to work again

 Clean up after the fire  Mitigate secondary effects

from smoke, oxidation and water damages

 Salvage and restore damaged

equipment and documents

 Manage subcontractors for

reconstruction

Always By Your Side.

The Polygon advantages



Involved from start to finish



Taking advantage of the combined global Polygon expertise



Cross-border resources for large assignments



Technical reconditioning of damaged equipment can save up to 60 percent



Fire-damaged documents can be salvaged!

Always By Your Side.

Fire: the Polygon service offer

Always By Your Side.

• Cleaning
• Transportation
• Contents removal & storage
• Carbon removal
• Ultrasonic cleaning
• Odour neutralisation
• Corrosion control
• Reconstruction of property
• and contents
• Technical reconditioning
• Major and complex claims
• Water damage
• Disaster recovery
• Emergency stabilisation
• Complete project management
• Freeze – vacuum drying and

freeze drying

• Sanitisation
• Smoke and soot (carbon) removal
• Deodorisation
• Dehumidification and drying
• Emergency planning and training
• Scanning
• Storage
• Consulting
• Archival and artwork conservation
• Acoustic
• CCTV Drainage Surveys
• Thermography
• Tracer gas
• Video Endoscopes
• Correlation

OUR FIRE DAMAGE RESTORATION SERVICES INCLUDE OUR DOCUMENT RESTORATION SERVICES INCLUDE OUR LEAK DETECTION TECHNIQUES INCLUDE

Always By Your Side.

“A race against time”

• A fire in a warehouse in Germany.
• Fire brigades were called in

at 5 am.

• At 9 pm the fire was out.
• Enter Polygon: putting its

specialists to work immediately.

• After ten days, the rebuilding
• f the premises could start.

Always By Your Side.

Climate

• Drying. Cooling. Heating.

Whenever climate conditions

• f a site need modification,

considerable expertise is required to make sure the conditions are perfect. Enter Polygon. 8%

Share of sales

Achieving perfect conditions

 Controlling temperature and

humidity

 Offering a complete set of

services: drying, cooling, heating and remote monitoring

 Short-term as well as long-term  Consulting services to manage

life cycle projects

Always By Your Side.

The Polygon advantages

 We have the expertise in every

aspect of climate control

 We assess damages and

recommend actions

 We perform project planning  Our certified consultants help

avoid moisture problems from the beginning

Always By Your Side.

Climate: the Polygon service offer

Always By Your Side.

• Dehumidification
• Humidification
• Air conditioning
• Heating
• Air exhaust
• HEPA filtration
• Chilled water
• Total climate control
• Remote monitoring
• Equipment sizing
• Project engineering
• Radon assessment
• Classification of green buildings
• Density testing and thermography
• Construction planning
• Measurements
• Control and monitoring
• Advance simulations of heat and

moisture transport

OUR TEMPORARY CLIMATE SOLUTIONS SERVICES INCLUDE OUR CONSULTING SERVICES INCLUDE

“Bringing life back to normal again”

Always By Your Side.

• Hurricane Harvey hit Houston

badly in 2017.

• Within 24 hours, the storm

dumped 1,500 mm of rain

• ver the city.
• Enter Polygon: one week

after the flooding our drying experts were on site with their equipment to help the trouble home-owners.

Our drivers

Always By Your Side.

Always By Your Side.

Coping with market demands

 92 percent of business is predictable  8 percent is driven by extreme events  Size is important  In a pole position  A systematic market approach  A stable customer base  Leading our industry

Being global, acting local

Always By Your Side. Denmark 402 14 Austria 100 16 Canada 26 4 Finland 287 32 Belgium 38 2 Singapore 4 1 Norway 383 44 France 88 14 USA 85 17 Sweden 177 42 Germany 1 547 59

UK 371 12 Netherlands 132 14



Good is not good enough

 Consolidation of the Polygon

expertise in five Centres of Excellence

 Cross-border activity to develop

best practices

 Elevates our industry to a new

level of professionalism

Always By Your Side.

Our five Centres of Excellence

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Our business approach

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Decentralised

• rganisation

Local entrepreneur- ship A clear business philosophy The Polygon Model

The Polygon Model: helps our people make a difference

Always By Your Side.

• rganization

Always By Your Side.

The Polygon Academy

 “If Polygon only knew…

what Polygon already knows”

 The Polygon Academy

is established to share practice in an organised way

 Unique in our industry  Champions become

ambassadors for the Polygon Model

Always By Your Side.

Responsibility is clear to our hearts

 Our core business is to restore,

thereby contributing to a better environment

 As industry leaders we have

a systematic approach to governance with an established Code of Conduct

 A clear set of guidelines for

business ethics



A clear framework

Always By Your Side.

Governance

Addresses legal aspects such as anti-corruption, anti-cartel, fraud, bribery, etc

Environment

Focuses on sustainability and how we can contribute to a better environment

Health & Safety

Aims primarily at making our

• wn work environment safes

through preventive measures

Our strategy

Always By Your Side.

Driving industry transformation through digitalization

 Embracing our leadership role  Redesigning the value chain  Automating processes  Facilitating seamless integration

with insurers

 Responding to the requirements

for prevention services

 Pushing the digital advantage

Always By Your Side.

Streamlining Damage Control

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Our financials

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A strong development

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SALES AND GROWTH

EUR million Growth, % Sales, EUR million 2 4 6 8 10 20 30 40 2014 2015 2016 2017 % Adjusted EBITA, % Adjusted EBITA, EUR million

ADJUSTED EBITA

EUR million 10 20 30 40 2014 2015 2016 2017

CASH FLOW FROM OPERATING ACTIVITIES

EUR million

• 2

2 4 6 8 10 12

• 100

100 200 300 400 500 600 2014 2015 2016 2017 %

How our sales are split

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SALES BY GEOGRAPHY

SALES BY SERVICE LINE

SALES BY CUSTOMER SEGMENTS

Financial year 2017/2016

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EUR m 2017 2016 Sales 518.8 485.3 Sales growth, % 6.9 10.6 EBITDA 40.6 39.6 EBITDA, % 7.8 8.2 Adjusted EBITDA 43.5 41.4 Adjusted EBITDA, % 8.4 8.5 EBITA 30.6 30.3 EBITA, % 5.9 6.2 Adjusted EBITA 33.5 32.1 Adjusted EBITA, % 6.5 6.6 Cash flow from operating activities 40.7 33.3 Net debt 141.9 144.6 Full-time employees 3,279 2,909

Always By Your Side.