Making the Safe Way the Simple Way James Pomeroy Group Director of - - PowerPoint PPT Presentation

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Making the Safe Way the Simple Way James Pomeroy Group Director of - - PowerPoint PPT Presentation

Making the Safe Way the Simple Way James Pomeroy Group Director of Health, Safety, Environment and Security Discussion topics Simplification A strategic imperative Engagement Making an emotional connection AGENDA Innovation


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Making the Safe Way the Simple Way

James Pomeroy

Group Director of Health, Safety, Environment and Security

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Lloyd's Register 2

  • Simplification

A strategic imperative

  • Engagement

Making an emotional connection

  • Innovation

Key to performance improvements

  • Summary and discussion

Discussion topics AGENDA

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  • A global engineering and business services
  • rganisation
  • Est. in 1760. A rich history of ‘safety firsts’
  • 6,800 employees globally; 190 offices
  • Focused on technical assurance, inspection

and classification

  • A social business wholly owned by a charity

dedicated to protect life and promote safety

About Lloyd’s Register

Who are we?

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Lloyd's Register 4

Some Reflections

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What’s working and where are the opportunities?

Some context

  • EU has developed deep expertise
  • Remit of the safety professional is widening
  • Increasing recognition of health and wellbeing
  • Increasing professionalization of safety
  • Standardisation increasing
  • But is it working?

70,000

serious injuries per year in UK (reductions plateaued)

1.3m

UK workers annually affected by ill health (flat since 2010)

142

UK deaths per year

(static since 2012)

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The virtual worker

Future opportunities and challenges

The New World of Work

Data and digital Gen Z Aging workforce Mental health

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Our Approach

Lloyd's Register 7

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Lloyd’s Register Strategy for Change

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An HSES strategy underpinned by five themes:

  • Simplify

Simplified processes with robust min. standards

  • Engage

Making it personal; engage with the ‘safety experts’

  • Innovate

Trial new tech. and different approaches

  • Measure

Let the ‘data speak’

  • Learn

Learn from incidents and successes; Create an

  • rganisational memory
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LR’s Simplified System

Simplify our Approach

Reduce process; make conformity easier

One set of management process One set of safety behaviours

  • Processes

Cut processes: 560 pages to 50 pages

  • Competency

Simplify learning through video tutorials

  • Tools

Developed App to make processes easier

  • Engagement

Use storytelling to move from ‘tell’ to ‘sell’

  • Focus

Identifying and fixing root causes and learning

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Making it Simple

Sweat the big stuff The law of diminishing returns: The more we prescribe, the less people remember!

  • Focus on significant risks and issues
  • Define the critical safe behaviours
  • Apply Miller’s Law
  • “Chunk” the requirements
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Make it Engaging

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Make it Engaging

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Involving our employees

  • Involving employees in the

development

  • Video tutorials recorded on-site
  • Our people in our workplaces
  • Making it real and relatable
  • Discuss and address barriers
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  • Personal stories
  • Create a culture of storytelling
  • Make everyone a safety teacher
  • Organisational learning
  • Peer-to-peer learning

Make it Personal

Embracing the power of sharing

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My Safety Story

Making Safety Personal

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Making it Easy

Task Risk Assessment App

  • Task risk assessment App
  • Weather, sea state and geo information
  • Send emergency information
  • Creating rich data set
  • Database to store, retrieve and track

completed assessments

The best person to assess the risk is the individual facing it

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Results and Success

  • 7,200 colleagues trained in 8 months
  • Receiving 700 safety engagements per

month, including 200 STOP work reports

  • Incident rate declined for sixth successive yr
  • Safety highest scoring topic in Employee

Opinion Survey: 92% favourable to changes

  • 800 task risk assessments per month

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  • Simplification improves safety
  • Engage “customers” and identify what’s difficult
  • Essential to focus on key risks
  • Use sharing and storytelling to make safety personal
  • Make training simple, engaging and accessible
  • Trial the new technology

Summary

Our key learnings

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Lloyd's Register

Questions and Observations

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