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GROW WELLNESS DAILY
How to Create Stress Management Programs and Wellness Activities for your Guests and make them available to your Staf?
love GROW WELLNESS DAILY How to - - PowerPoint PPT Presentation
love GROW WELLNESS DAILY How to - - PowerPoint PPT Presentation
love GROW WELLNESS DAILY How to Create Stress Management Programs and Wellness Activities for your Guests and make them available to your Sta f ?
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WELLNESS IS COMING
That feeling you get when people start talking about wellness...
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THE SPA AND FITNESS SOLUTION
FOR SANDALS AND BEACHES RESORTS
- Performed Annually
- in the Caribbean
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3 DEFINING MOMENTS
Global Wellness Summit
- Red Lane Institute
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GWS FINDINGS ON STATE OF THE GLOBAL WORKER
People work on the planet
- f workers are in poor
countries
- f workers report being
disengaged while at work
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3.7 billion 87% 85%
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- Attempted kidnapping
- f a team member.
T eam member attempted suicide. T eam member’s daughter found dead after being
- waiting for the staf bus.
HR department sent out a memo on how to avoid being abducted.
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Reality Check
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The Revelation
MY A-HA MOMENT!
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WHAT WE HAD TO DO
- we first had to address the wellness of
- ur T
eam Members.
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GRATITUDE
Gratitude is the answer. Those who experience the greatest joyfulness express gratitude.
- Brene Brown
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GRATITUDE CIRCLES
Daily line up meetings shifted
- departures and occupancy.
We shifted this time to allow our team members to express what they were grateful for in their lives.
- and meditation.
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GRATITUDE RESULTS
T eam members began to see one another in new ways. We began to focus on the positive aspects of their lives and jobs. We activated EMPATHY, UNDERSTANDING, COMPASSION. Forgiveness.
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THE RED LANE INSTITUTE
Three-tiered therapist training program
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Basic and continuing education. Massage therapist certification
- Therapist apprenticeship program.
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BASIC AND CONTINUING EDUCATION
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All therapists taken through A&P, body mechanics, ethics and massage techniques. 91% Pass rate of all therapists in biannual anatomy and physiology assessments. 33% Of therapists completed advanced continuing education in Reflexology and pregnancy. 200 Therapists engaged for Oncology Massage training with wellness for cancer.
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MASSAGE CERTIFICATIONS
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18 Month training program in conjunction with HEART Education trust for a level-3 diploma. 100% Pass rate for certification. 95% Of massage candidates successfully completed heart Trust assessment to receive level-3 diplomas.
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OUR GUESTS
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Services performed Retail Products Sold
4,899 4,968
CARIBBEAN DUSK
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Services performed Retail Products Sold
25,224 16,035
STATES OF SLOW MASSAGE
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GLOBAL WELLNESS DAY
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RESULTS
- Focused on Raindrop Dreams aromatherapy massage for
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4,600+
WINNERS SELECTED
80,000+
130+ 2,500+
likes likes
INSTAGRAM FACEBOOK
Comments Comments
GLOBAL WELLNESS DAY
SOCIAL MEDIA IMPRESSIONS
For a complimentary Raindrop Dreams massage.
Winners posted about what they were grateful for in their lives.
- n Sandals and Beaches channels
4 POSTS
- n Sandals and Beaches channels
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RESULTS OF OUR CHANGES
increase in REVENUE increase in PRODUCT SALES increase in SERVICE SALES
15% 20% 14%
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WHAT WE ARE LEARNING ABOUT WELLNESS
It is not a prescriptive process. The solutions have to make sense for and be relevant to your business.
- Intention. Intention. Intention.
Wellness begins and ends with your team members. The culture of your business has to support Wellness. Start Simple and grown programming based upon observations of what
- the big investments. Leverage your
partnerships. Have faith.
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