Lets Get Networking! Tuck away your cell phone Reflect on the most - - PowerPoint PPT Presentation

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Lets Get Networking! Tuck away your cell phone Reflect on the most - - PowerPoint PPT Presentation

Lets Get Networking! Tuck away your cell phone Reflect on the most rewarding experience youve had as a volunteer yourself Think of three adjectives that describe how you felt as a result of that volunteer experience Share the


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Let’s Get Networking!

 Tuck away your cell phone  Reflect on the most rewarding experience

you’ve had as a volunteer yourself

 Think of three adjectives that describe how you

felt as a result of that volunteer experience

 Share the story with someone nearby

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Lisa Humenik lwhumenik@msn.com

Engaging for Impact

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Objectives

 Explore the reasons why organizations

engage the community in their work

 Identify components needed to become a

service enterprise

 Understand a broad spectrum of

volunteerism & create a plan to strengthen volunteer engagement in your organization and/or community

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Planning for Engagement

 What will more effective engagement make

possible?

 For whom?

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Authentic engagement . . .

. . . widens the circle of involvement . . . connects people to each other . . . creates communities of action . . . promotes fairness

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Authentic engagement has . . .

. . . honesty . . . transparency . . . Trust

Terms of Engagement: New Ways of Leading and Changing Organizations Richard H. Axelrod

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October 2, 2014

If your organization had unlimited resources, would you still want

  • r need volunteers?

Why Engagement?

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October 2, 2014

Service is most effective when it is part of the program design and less so when it is an afterthought.

Service as a Strategy

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Cycle of Ineffective Volunteer Management

Need assistance to achieve mission Finds financial resources deficient Leadership looks for “free” labor Issues a call for volunteers; may

  • r may not be a

good match Staff member loosely oversees volunteer effort Little achievement; volunteers blamed

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October 2, 2014

What are the elements that need to be in place in order to have a high impact volunteer program?

Volunteer Management Infrastructure

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Volunteer Management Infrastructure

 Planning & resource allocation  Designing volunteer work  Recruitment & public relations  Screening & selection  Orientation & training  Supervising & partnering with volunteers  Recordkeeping & reporting  Recognition  Evaluation

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October 2, 2014

The Paradigm Project

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Traditional Volunteer Program Model Engaging for Impact

Volunteers serve in peripheral functions Volunteers are central to accomplishment of agency mission

Changing the Paradigm

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Traditional Volunteer Program Model Engaging for Impact

Volunteer program exists because of history, accident, inertia Involvement of volunteers is tied to the strategic plan for the organization

Changing the Paradigm

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Traditional Volunteer Program Model Engaging for Impact

Management of volunteers is centralized in the volunteer “program” Volunteer involvement & supervision is everyone’s responsibility

Changing the Paradigm

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Traditional Volunteer Program Model Engaging for Impact

Volunteers are second class workers Volunteers are equal partners with equal involvement

Changing the Paradigm

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Traditional Volunteer Program Model Engaging for Impact

Volunteers are just there to do a job Volunteers have creative ideas

Changing the Paradigm

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Traditional Volunteer Program Model Engaging for Impact

Volunteers are thought of as nice “add ons” Volunteers are thought of as bringing the assets of the community to the

  • rganization

Changing the Paradigm

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When Engaging for Impact:

 Lay the foundation through mission and vision  Combine inspiring leadership with effective

management

 Build understanding and collaboration  Learn, grow, and change

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Reimagining Service

 Service Nation/Be the

Change

 Points of Light

Institute

 United Way  Experience Corps  Independent Sector  Volunteer Match  Habitat for Humanity  Case Foundation  City Year  Deloitte  Gap, Inc.  Stanford University  Sagawa/Jospin  Bank of America

Foundation

 Target  TCC Group

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Reimagining Service

 Identify key characteristics and critical success

factors

 Illuminate behaviors and best practices  Inform the refinement of the Service Enterprise

model

 Provide insight into the operation of Service

Enterprise organizations

 Compile research data and reports

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Percent of Nonprofits Conducting “Effective” Volunteer Management Practices

0% 5% 10% 15% 20% 25% 30% 35%

26% 21% 27% 8% 25% 13% 6% 30%

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Nonprofit Service Enterprise

Nonprofit Service Enterprise

Detailed strategic plan Prioritized initiatives Standardized training Volunteer tracking system Leverage technology for communications Clear on- boarding and expectations Ongoing need for funding Partnerships with other

  • rganizations
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Traditional Volunteer Roles

 Board service  Administrative tasks  Fundraising

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Engaging for Impact

 Many pairs of hands  Pro bono  Social capital

building

 Extra caring  Community

knowledge

 Community

knowledge

 Community

  • wnership

 Leadership  Consistency  Up and coming talent

Sagawa, Shirley (2010). The American Way to Change: How National Service & Volunteers are Transforming America, San Francisco: Jossey-Bass.

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The Volunteer Involvement Framework™

  • Youth mentor
  • Troop leader
  • Sunday School teacher
  • Environmental sustainability advocate
  • Hospice visitor
  • Park host or docent
  • Thrift store manager
  • Auxiliary member or trustee

CONNECTION TO SERVICE

Affiliation Focus Skill Focus Episodic Long Term

TIME FOR SERVICE

  • Corporate days of service with work teams
  • Weekend house-build by a local service club
  • Park clean-up event or trail maintenance
  • Walkers, bikers, runners for annual fundraiser.
  • A one-time audit of an organization’s finances by

a professional accountant

  • A sports club teaching a youth group a particular

skill and hosting youth for an event

  • A student completing a degree requirement.
  • A chef preparing a meal for a fundraiser
  • Pro bono legal counsel
  • No-cost medical service by a physician, EMT,

nurse, counselor, etc.

  • Volunteer fire fighter
  • Loaned executive
  • Board member
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October 2, 2014

How can we most effectively manage & engage each type of volunteer?

The Volunteer Involvement Framework™

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Initiatives & Trends

 National Service  Cities of Service  Youth Volunteerism/Service Learning

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Measuring Engagement

 What will more effective engagement make

possible?

 For whom?

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Objectives

 Explore the reasons why organizations

engage the community in their work

 Identify components needed to become a

service enterprise

 Understand a broad spectrum of

volunteerism & create a plan to strengthen volunteer engagement in your organization and/or community

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SLIDE 31

Lisa Humenik lwhumenik@msn.com

Engaging for Impact