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Nasdaq: EGOV INVESTOR PRESENTATION JULY 2020 Leading digital government CAUTIONARY STATEMENTS REGARDING FORWARD LOOKING INFORMATION Any statements made in this presentation that do not relate to historical or current facts constitute


  1. Nasdaq: EGOV INVESTOR PRESENTATION JULY 2020 Leading digital government

  2. CAUTIONARY STATEMENTS REGARDING FORWARD LOOKING INFORMATION Any statements made in this presentation that do not relate to historical or current facts constitute forward-looking statements. These statements often address the Company’s potential financial performance for the 2020 fiscal year or future fiscal years, estimates, projections, the expected length of contract terms, statements relating to the Company’s business plans, objectives and expected operating results, statements relating to potential new contracts or renewals, statements relating to the Company’s expected effective tax rate, statements relating to possible future dividends and share repurchases, statements related to the ongoing impact of the COVID-19 pandemic, and other possible future events, including potential acquisitions, and the assumptions upon which those statements are based. Forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties which may cause actual results to differ materially from the forward-looking statements. These risks include regional or national business, political, economic, competitive, social and market conditions, including various termination rights of the Company and its partners, the ability of the Company to renew existing contracts – in whole or in part, and to sign contracts with new federal, state, and local government agencies, the impact of potential information technology, cybersecurity or data security breaches or incidents, the Company’s ability to identify and acquire suitable acquisition candidates and to successfully integrate any acquired businesses, and the impact the COVID-19 pandemic may have on demand for the Company’s services, as well as its government agency partners, its workforce and the broader economy. You should not rely on any forward-looking statement as a prediction or guarantee about the future. A detailed discussion of risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in the sections titled “Risk Factors” and “Cautions About Forward-Looking Statements” of the Company’s most recent Forms 10-K and subsequent reports filed with the SEC. These filings are available at the SEC's web site at www.sec.gov. Any forward-looking statements included in this presentation speak only as of the date of this presentation. Except as may be required by applicable law, we undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events, or otherwise. Non-GAAP Measures In addition to the results presented in accordance with U.S. GAAP, the Company presents non-GAAP financial measures, such as adjusted EBITDA and adjusted EBITDA margin. Adjusted EBITDA is defined as net income excluding interest, income tax expense, depreciation & amortization, stock-based compensation and other significant non-operating or non-recurring items that are considered expenses or income under U.S. GAAP. Adjusted EBITDA margin is defined as adjusted EBITDA divided by total revenues. These measures should be used in addition to, and not as a substitute for, revenues, operating income, operating income margin, net income, earnings per share or other measures of profitability, liquidity or other performance measures computed in accordance with U.S. GAAP. We believe the presentation of adjusted EBITDA and adjusted EBITDA margin is useful to investors and other users as these measures represent key supplemental information to compare and evaluate our core underlying business results over time and with other companies. The non-GAAP measures used by the Company may not be comparable to similarly titled non-GAAP measures used by other companies. The Summary P&L schedule in this presentation provides a full reconciliation of these non-GAAP financial measures to the most directly comparable U.S. GAAP financial measures for historical periods. Adjusted EBITDA and adjusted EBITDA margin represent performance measures and are not intended to represent liquidity measures. 2

  3. INVESTOR HIGHLIGHTS 1 Leading provider of digital government solutions 2 Large, compelling addressable market 3 Deeply embedded solutions drive strong, predictable growth 4 Payments integrated with solutions (unique transactional revenue model) 5 Strong cash generator & history of returning capital to stockholders Expert, Proven Management Team Expert, Proven Management Team 3

  4. HIGHLY ACCOMPLISHED LEADERSHIP TEAM Harry Herington Steve Kovzan Chief Executive Officer & Chairman of the Board Chief Financial Officer Years at NIC: 24 Years at NIC: 20 Recognition: Recognition : Jayne Friedland Holland Brian Anderson Chief Security Officer Chief Technology Officer Years at NIC: 15 Joined NIC: April 2019 Recognition : Recognition : TOP 100 INNOVATORS Bill Van Asselt Doug Rogers General Counsel Senior VP of Business Development Years at NIC: 10 Years at NIC: 2 (Industry Experience: 16) Liz Thomas Elizabeth Proudfit Chief of Staff Senior VP of Marketing & Communications Years at NIC: 8 Years at NIC: 20 4

  5. LEADING PROVIDER OF DIGITAL GOVERNMENT SOLUTIONS We leverage technology to make government more accessible for citizens and businesses Cost effective Efficient Secure Easy Personalized for all $354M 6,000 900+ $22B 26 Payments Securely Federal, State & Employees State Enterprise 2019 Revenue Local Agency Processed Nationwide Partners Partners in 2019 NIC is Digital Government – We Created It in 1992, and We Lead the Industry Today 5

  6. CONSTITUENT-CENTRIC DIGITAL GOVERNMENT SOLUTIONS We work with our government partners to design, build and manage comprehensive digital government solutions that deliver compelling value to constituents Businesses Citizens Constituents 65% of State Enterprise Revenues = Business Services | 35% of State Enterprise Revenues = Citizen Services Civic Engagement Information: Data & Records Digital Government Interactions: Licensing / Permitting / Registering / Renewing / Filing Solutions Payments Court / Police / Business Solutions Taxes Healthcare Motor Vehicles Outdoor Recreation Corrections Department of Department of Department of Department of Department of Secretary of State Revenue Natural Resources Justice Health Motor Vehicles Agencies Self-Service Over the Counter / Delivery .gov Point of Methods .gov Sale = NIC’s single cross-jurisdiction / cross agency mobile platform for citizens to interact with government. 6

  7. DEPTH OF OFFERINGS Our comprehensive suite of solutions = mission-critical for government and its constituents Information Interactions Payments • Buildings and site locators • Building registrations / renewals • Registration / renewal payments • UCC searches • UCC filings • Licensing / permitting / filing fees • Licensed professional database • Professional licensing / permitting • Tax payments Business Solutions • Business request forms • Annual reports • Insurance requirements • Tax filings • Driver history records • License renewals • License renewals • Title database • Vehicle registration / renewals • Vehicle registration / renewals • Accident reports • Address changes • Vehicle inspections Motor Vehicles • Safety education • Temporary tags / permits • Motor vehicle inspections • Pre-employment screening • Tax forms • Income tax filings • Income tax payments • Publications / guidelines • Property tax filings • Property tax payments Taxes • Refund status • Taxpayer education • Wildlife management • Hunting & fishing licensing / • License / permit payments • Safety education permitting • Campground reservation payments Outdoor Recreation • Campground reservations • Park entrance fees • Digital park passes • RV registration payments • RV / boat registrations • Criminal history records • Professional licensing • Ticket / fine payments • Criminal registries • Inmate communication • Child support payments Court / • Court records • Crime tips / reporting • License payments • Inmate information • Court filings • Inmate commissary payments Police / Corrections • Jury duty • Safety education • Birth / marriage / death certificates • Will registry • Convenience fees • Cannabis regulation • Occupational licensing • Cannabis regulatory payments Healthcare • Prescription drug monitoring • Cannabis licensing / permitting • License / permit payments • Subscription fees Note: solutions are representative. 7

  8. NATIONAL PARTNER FOOTPRINT STATE PARTNERS FEDERAL PARTNERS Department of Transportation Department of the Interior Department of Agriculture Library of Congress Enterprise partner states Non-enterprise agency partnerships Vertical solution partners 8

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