KEEPING BRITAIN TRADING Partnering for Growth
• Overview of ABP • Port security and business continuity • Building effective partnerships • Land and development opportunities • Today, tomorrow and the future
ABP’S VISION To maximise the profitable and sustainable growth of our business by being our customers’ first choice provider of port services and infrastructure; and ensuring our people achieve their potential, can fulfil their ambitions and go home safe every day.
MORE THAN THE LARGEST PORT COMPANY IN THE UK Our network of 21 ports includes some of the busiest and most efficient ports in Europe Our ports support major sectors: energy, cruise, containers, agribulks, automotive, forest products and steel, handling every conceivable cargo ABP is constantly evolving: Supported by long-term global infrastructure investors we strive to create a dynamic environment for customers to grow their business Together with our customers we handle around 100 million tonnes of cargo, generate £5.6 billion for the UK economy and support 84,000 jobs every year
OUR SIX STRATEGIC PILLARS
LIQUID BULK PRODUCTS REPRESENT 25% OF OUR VOLUME 2016 ABP PERCENTAGE OF TONNAGE BY COMMODITY 25% HIT coal (excl. British Steel) & Biomass Liquid Bulks Dry Bulks Break bulks Unitised
THE LIQUID BULK SECTOR REPRESENTS 9% OF OUR REVENUE 2016 ABP PERCENTAGE OF REVENUE BY COMMODITY 9% HIT coal (excl. British Steel) & Biomass Liquid Bulks Dry Bulks Break bulks Unitised
PORT SECURITY AND BUSINESS CONTINUITY PLANS
Port Emergency Plan WHY DOES A PORT NEED AN EMERGENCY PLAN? Under the Civil Contingency Act 2004 ABP as a Harbour Authority is a Category 2 responder and as such, if a situation demands should comply with guidance under this document as issued by the Minister of the Crown. Under the Dangerous Goods in Harbour Areas Regulations 2016 it states, “A harbour authority must have in place an effective emergency plan, before dangerous goods are permitted into the harbour area, for dealing with emergencies which may arise and which involve, affect or could affect dangerous goods that are brought into or are handled in the harbour area” .
BUSINESS CONTINUITY PLANS WHY DOES A PORT NEED A BUSINESS CONTINUITY PLAN? There is no legal requirement for any company to provide Business Continuity Plans (BCPs). However, for any company to recover from a serious incident it is incumbent on them to ensure plans are in place. To this end ABP’s has established EP and BCP Companies Policy’s and Procedures:- Not all business continuity events will invoke the emergency plan or vis versa – but BCP’s and EP’s are intrinsically linked”
EP AND BC PLAN STRUCTURE / HIERARCHY CRISIS MANAGEMENT TEAM (CMT) Other Team Members Leader Support Communications Log Keeper (As Required) STRATEGIC MANAGEMENT TEAM (SMT) Also known as Gold Command Other Team Members Leader Support Communications Log Keeper (As Required) TACTICAL MANAGEMENT TEAM (TMT) Also known as Silver Command Other Team Members Main Controller Leader Support Communications Log Keeper (As Required) OPERATIONAL RECOVERY TEAM (ORT) Also known as Bronze Command Incident Controller
UK PORT SECURITY • Port security is governed by UK and international security legislation • Regulated by the Department for Transport • Ship-to-shore interface is designated a Restricted Area which works similar to ‘airside’ at an airport. • Different categories and requirements for bulk cargoes, container/ro-ro, passenger and chemical/oil/gas facilities • Security conducts searches of persons, vehicles and premises
ABP PORT SECURITY • Security is provided by Profile Security Services Ltd • We have approximately 100 security officers to cover all locations and shifts across the Humber ports • We work with Humberside Police Special Branch, Marine Unit and Firearms team to train, exercise and test response plans
SPECIFIC EMERGENCY RESPONSE SCENARIOS All staff - If you discover the incident read the notice displayed in your work area Media Advice – Social Media Raising the Alarm • Stay Safe! – your safety is the main priority • Do not use any form of social media to document the incident • • Dial 999 if required Do not speculate or offer opinion regarding the incident on social • Notify a Supervisor or ADM (out of hours) media • • Do not leave the site unless told to do so by the manager in Do not contact other staff members regarding the incident via charge social media. Media Advice – If you are approached by the media or any third If you are on-site and the alarm sounds • Follow instructions carefully party regarding an incident • • Evacuate to the nearest, safe, muster point, as directed Decline to comment • If required – Invacuate, follow the advice: Go In, Stay In, Tune In • Do not speculate or offer opinion • • Do not leave the site unless told to do so by the manager in Direct the enquirer to the Main Controller or Strategic charge Management Team (SMT) Communications member • If possible – notify the Main Controller or SMT Communications If you are off-site e.g. at home and are made aware of an member of the enquiry incident • Remain contactable • For major incidents, listen to the radio or TV for advice • Only attend the site if instructed to do so by your manager
PUTTING CUSTOMERS FIRST
PARTNERING FOR GROWTH • Develop closer relationships with the market • Engage with the market and market associations / bodies • Understand the market place, dynamics and trends • Future market development opportunities • Jointly agreed objectives • Understand better our customer needs • Realise customer pain points • Closed loop communication and openness
EVOLVING ABP Key account management – dedicated teams looking after our customers’ interests Industry teams – developing deep industry insight and new solutions; meeting the changing needs of our customers’ business Continuous improvement – a culture of working with our customers to improve our services is deeply embedded Significant ongoing investment – committed to a £1 billion 5-year programme BP Property – delivering property and infrastructure solutions to help our customers grow Reviewing organisational structure and refining operational processes Upgrading our IT systems to improve operational efficiencies and service levels
DELIVERING PROPERTY SOLUTIONS
We deliver commercial property solutions, which are supported by unrivalled port services, for the manufacturers and distributers of goods locally, nationally and globally. • 21 multimodal port locations • 960 hectares of port-based development land • A five-year £1 billion investment programme
TALK TO US ABOUT Matthew Boyle LOCATING YOUR matthew.boyle@abports.co.uk Tel: 07595192122 BUSINESS ON OUR PORTS
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