Katherine Collier, Vice President National Data Integrity Sobeys Inc. - - PowerPoint PPT Presentation

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Katherine Collier, Vice President National Data Integrity Sobeys Inc.

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Overview of Sobeys Inc.

• Sobeys operates over 1,300 corporate & franchised stores in 10 provinces,

serving over 800 communities across Canada.

• Sobeys employs more than 31,000 employees at Sobeys with another 45,000

employees in franchised stores.

• 500‐1,000 new product listings a week
• 23,000 vendors
• Approximately 200,000 Invoices per week
• Systems – Currently using common master data from GS1 in SAP across 3

regions and it is on the roadmap to integrate Quebec to SAP within the next few years.

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National Data Integrity Mission Statement

100% data integrity in product set up and maintenance. Benchmark is invoice paid on first pass and 100% scan efficiency. Where scan efficiency is all bar coded or internally assigned PLU/NSC2's, Sobeys Inc's position is to not internally assign a PLU/NSC2 where bar codes already exist within the ECCNet product registry.

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Why data integrity is important to Sobeys?

Data Integrity has proven to be the critical difference with transformation projects and internal and external stakeholder satisfaction. Good Data Dependencies:

• Data Synchronization
• Vendor and Category

Management Score carding

• Smart Retailing
• Customer Service Line
• Food Safety Line
• Franchise Agreement
• Perpetually Managed Inventory
• ITrade/Fresh Replenishment
• Nutritional/Deposit/Tax

Information

• Space Management/Planogram

Functions

• Business Warehouse/POS

Analytics

• EDI/DSD 810

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Consequences of inaccurate data

• How does data integrity impact Sobeys’ current

business processes?

• Data Integrity impacts every area of our business processes. Major areas

we monitor include:

• Category Managers – accuracy rate for new listings
• Invoice match rates
• Invalid UPC’s on EDI transactions
• Automated Warehouse – Weights and Dimension Verification
• Missing/Invalid GTIN’s on shipping cases
• Customer Service, including Shelf Tags

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What did the Audit reveal?

• The audit revealed some points of focus for

Sobeys in the future.

• Item Level – the importance of upc structure and accuracy.
• Our need to monitor items removed from the Vendor files and

subsequent removal from our files.

• Case level – inconsistencies in our weights and dimensions.
• The need to align our tie/high details.

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What does the future look like for Sobeys?

• Electronic interface with GS1.
• Our future includes Data Synchronization for item lifecycle

inbound processes.

• Improved communication with our vendors – new and old.

** In addition, Sobeys, in conjunction with the FCPC, has now

identified a list of top vendors to begin meeting with over the next Fiscal Year.

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• Detail best practices in place today: how has Sobeys

aligned with ECCnet?

• Sobeys Inc has long since been a supporter of ECCnet. We will

continue today and in the future with projects like Master Data Simplification which will directly link our two systems.

• Detail plan and timeline for alignment.
• Sobeys has developed a detailed plan of both working with

ECCnet and our suppliers to provide the most streamlined process within the business.

• What does Sobeys expect from its trading partners?
• Sobeys will focus on working with our trading partners to tighten
• ur data bond. Communication is key.

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Recommendations for peers

• Sobeys approach is driven by the Business, with a cross

functional business investment from Store Operations, Merchandising and other National departments.

• Sobeys has active Executive Sponsorship.
• Sobeys has dedicated resources.
• Sobeys as a business has realized the importance of Data

Integrity.

• Sobeys has invested in trading partner collaboration. With 3

regions currently on our SAP system, we are working on our internal systems and reaching out to our Trading Partners.