January - February 2016 Presented by FTTH Committee Since 2013 over - - PowerPoint PPT Presentation

January - February 2016

Presented by FTTH Committee

• Since 2013 over 100 SWFL communities

have converted to fiber

• Motivated by expiring bulk cable

agreements and growth in bandwidth usage worldwide

• Studies, provider evaluations,

competitions conducted . . . etc. (Pelican Bay*: High Water Mark)

*Strategic analysis of community broadband offering for Pelican Bay

• Engineering study (Spectrum) defined

requirements . . . Fiber selected

• RFP to 26 suppliers
• 19 responses evaluated (multi-discipline)
• Comcast, CenturyLink & Summit – “top

contenders”

• Detailed evaluations of top contenders

• Growing demand for increased bandwidth
• Most cable installations limited by design
• Fiber has inherent advantages
• Much higher speed (1 Gbps)
• High reliability – long life & easy to

maintain

• Clean signal – excellent fidelity
• Buried deep and protected by conduit

“We invented the internet. We can do audacious things if we set big goals, and I think our new threshold, frankly, should be 100Mbps. I think anything short of that shortchanges our children, our future, and our new digital economy.”

• Shadow Wood doesn’t have a bulk

contract

• If fiber conversion selected . . . Bulk

contract has benefits:

• Supports large capital investment
• Encourages technology investment
• Lower prices
• Community leverage to maintain

performance, customer service, upgrades . . . etc.

• Summit’s Ancestry

Marco Island Cable (1995) Marco Island NuVu-Marco Affiliate (2011) Bonita/Ft. Myers/Naples US Metropolitan Telecom (2006)

Commercial/Lee & Collier

Orlando Telephone Orlando Area Provider

• Legacy companies brought problems

(e.g. NuVu Vineyards – poor install)

• Over extended – Could not handle work load

(Engineering, Management, Installations, Service)

• Professional help at Pelican Bay motivated Summit

improvements

• Lessons learned carried forward to other

communities

• New Management team (2014) now driving across

the board process improvements . . . getting results

• Owned by Cable Bahamas – Traded on Bahama Exchange

(adequate financing)

• Headquartered in Orlando, FL (>80K customers)

Disney, Universal, City of Orlando . . . etc.

• Dedicated team in SWFL (>30K customers)

Gated communities, NCH, Ave Maria, Collier Gov’t, Lee Co. Gov’t . . . etc.

• Community conversion process much improved

Pelican Bay rates Summit B+ in 2015

• Metrics & customer surveys are increasingly positive .

Daily monitoring of contract performance

• 2013 Solicited Comcast, CenturyLink & Summit

(Summit was the front runner)

• Monitored conversions in other communities

(Early problems dictated caution)

• Participated in “The Brooks” FTTH activities
• Recent meetings with 5 communities
• Install Experience
• Lessons Learned
• Performance Metrics
• Customer Satisfaction

• We’ve Watched:
• Summit Performance gradually improve
• New SWFL Management Team (2014) driving

improvements and getting results (Product, construction, installs, service)

• Lessons learned from Pelican Bay, Kelly Greens,
• ther Brooks Communities
• Customer satisfaction much improved. Real time

measures.

• Detailed engineering study defines fiber routes

and specific resident installs (May 2016)

• Fiber burial during summer months (July – Sept

2016)

• Duration should take less than 1 year
• Experienced crews committed to site until

completion

• On-site Community Advocate

• 100 x 100 Mbps Internet Service
• Cable TV Service
• 1 HD Set Top Box for the main TV

Bulk Pkg

• 150 Video Channels – including 69 HD

$58/mo

• Remote TV’s (90 Channels - 10 HD) Free – no set top box
• Plus 56 Music/Talk
• Fiber Directly into Home
• Initial In-house Hookup – Free
• 7 year Contract Term

FTTH| Summit Proposed Pricing

Bulk Package $58/month

TV Services (optional) $/mo 2 Tuner DVR (replaces Set Top Box) 6 HD Box for Remote TV’s 12 5 Tuner “Synergy” DVR (enhanced platform) 18 Cable Card Lease 2 AC Router 10 Digi Sports 5 Digi Max & Premier 26 Internet Services (optional) $/mo 100 x 100 Bulk 250 20 500 30 1000 40 Telephone Service (Optional) $/mo Local unlimited 20 + North America unlimited 30 + Western Europe unlimited 36 Distinctive Ring 10

FTTH| Summit Proposed Pricing

Premium Channels (optional) $/mo HBO 20 Starz/Encore 20 Cinemax 17 Showtime 17 4 Movie Pkg 68 Playboy 16 TV Latino 13 Deutsche Welle 10 Vacation Hold Charges $/mo Cable Card 1 / card HD Box (Remote) 2 / Box DVR 2 / Box Re-Activation Fee 5 / Box Telephone 6 Telephone Re-Activation Fee in excess of 1 per year 30

• Survey of Summit product meetings

01-22-16 (continue the process)

• Establish SWCA bulk contract requirements

early February (Product, Performance, Ownership, SLA’s, Technical Updates, Pricing, Term, Etc.)

• Negotiate contract baseline with Summit

mid February

• Brief community on proposed contract

early March

• Community vote

mid March

• Board decision

early April

Question Answer

• 1. Voting

Yes (67% hurdled)

• 2. Fiber Ownership

Option to own

• 3. Summit
• a. Operations Issues

Contract & SLA’s

• b. Financial Concerns

SWCA Finance Committee

• c. Change of Control

Contract Protection

• 4. Internet Streaming replaces CATV content

High Speed Internet is Key. Fiber is the best solution

• 5. Channels

Almost identical

• 6. VOD and Recording capability

Similar

• 7. Why Now?

Summit’s ops performance has improved

• 8. Is it better than Comcast X-1 Platform

No, Synergy platform in the spring

• SWFL communities are converting to Fiber To The
• Home. It’s all about high speed internet
• Summit Broadband is currently the preferred

provider

• Schedule window for Shadow Wood – Summer 2016
• SWCA has completed due diligence and will establish

a contract baseline

• Baseline will be briefed in support of community

vote