International Operations & OHRA Morgan Brown Senior - - PowerPoint PPT Presentation

Morgan Brown Senior International Program Consultant Krister Anderson International Program Consultant

International Operations & OHRA

Agenda

• Harvard in the World
• Global Support Services (GSS)
• Data Security & Privacy
• 5 Keys to International Operations

Harvard in the World

Harvard’s International Travel

FY17 Registered Trips: 8,034

1-9 10-99 100-499 500+

TRIPS:

Registered Trips by School FY16-17

Global Support Services (GSS)

• University-wide
• Dual mission:

– Support and enable international projects and travel – Mitigate risks to the University and individuals

• 3 teams:

– Client Services – International Safety & Security – Harvard Global Research and Support Services, Inc. (“Harvard Global” or “HG”, a separate legal entity)

globalsupport.harvard.edu

Client Services

• Consultants and connectors
• Support international projects from start to finish

– Understand project needs and concerns – Explore options and recommend solutions

• Direct guidance on hiring, financial planning,
• utbound visas, and project risks

globalsupport.harvard.edu/manage-projects

Client Services

Questions we can help with:

• Budgeting, payments, & banking
• Contracts
• Data security
• Employment
• Imports & exports
• Insurance
• Office or lab space
• Taxes
• Visas (outbound)

Who we work with:

• All Harvard Schools
• HR
• Finance
• OGC
• OTM
• RMAS
• VPR
• HUIT
• External vendors

International Safety & Security

Before You Go:

• Pre-departure consultations

and orientations

• Global intelligence analysis
• Travel risk ratings
• Student travel policies &

pre-departure requirements

• Harvard Travel Registry

While You’re Away:

• Harvard Travel Assist

program

• Coordinated emergency

management response globalsupport.harvard.edu/travel-tools

Harvard Travel Assist program

• 24/7 emergency response

program

• Pre-departure resources

– Country profiles and travel briefs – Email alerts

• Medical and security support

and evacuation services

• Eligibility criteria

globalsupport.harvard.edu/travel-tools

Harvard Global

• Separate but affiliated legal entity
• International services (if eligible):

– Office administration – Employment – Grant administration (coordinated with OSP for grants with unique terms) – Gift administration

“We keep the back-office hum m ing w hile faculty and staff m anage research and academ ic program s abroad.”

Defining the Risk

• 1. Why Am I here? Why should I

care?

• 2. Okay, I care. But does anyone

else?

• 3. Not if, but when

Helpful links:

• globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad
• security.harvard.edu

General Data Security

1. Don’t reinvent the wheel 2. Integrate with outreach 3.

• Simplify. Simplify. Simplify.
• Update Software
• Enable two-factor
• Minimize devices
• Encrypt devices
• Use the cloud
• Use VPN – avoid public networks
• Monitor Upon Return

Helpful links:

• globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad
• security.harvard.edu

International Border Crossing

• 1. The only thing certain is

uncertainty

• 2. Balance facts with very real

concerns

• 3. Restrictions may be greater

abroad

• 4. Opportunity to re-emphasize

traveler data security

Helpful links:

• globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad
• security.harvard.edu

Emerging Data Privacy Legislation

• 1. Europe – General Data

Protection Regulation

• 2. China – Cybersecurity laws
• 3. Brazil
• 4. Many more coming soon –

Europe likely to set the standard.

Helpful link:

• dlapiperdataprotection.com/

Data Security Checklist

1. Back up data, bring only essential documents, and consider a loaner. 2. Update software and encrypt devices. 3. Connect to Harvard VPN and use Duo. 4. Disable Wi-Fi and turn off devices when not in use. 5. Upon return, monitor device performance and security alerts.

Helpful links:

• globalsupport.harvard.edu/news-advice/keeping-your-data-safe-abroad
• security.harvard.edu

5 Keys to International Operations

• 1. Understand each country

and situation is different.

• 2. Plan early.
• 3. Budget wisely.
• 4. Contact us early.
• 5. Spread the word. Help us

help you.

True wisdom is knowing what you don’t know.

• Confucius

Questions?

Morgan Brown Senior International Program Consultant for HBS, HGSE, HLS, HMS, HSDM Krister Anderson International Program Consultant for FAS, SEAS, HSPH, HDS, CADM globalsupport@harvard.edu globalsupport.harvard.edu