Increasing Value for Vermonters Vermont Senate Finance Committee - - PowerPoint PPT Presentation

increasing value for vermonters
SMART_READER_LITE
LIVE PREVIEW

Increasing Value for Vermonters Vermont Senate Finance Committee - - PowerPoint PPT Presentation

The heart and science of medicine. UVMHealth.org The University of Vermont Health Network: Increasing Value for Vermonters Vermont Senate Finance Committee February 10, 2016 Overview Introductions Progress of health reform/cost


slide-1
SLIDE 1

The heart and science of medicine.

UVMHealth.org

The University of Vermont Health Network: Increasing Value for Vermonters

Vermont Senate Finance Committee February 10, 2016

slide-2
SLIDE 2
  • Introductions
  • Progress of health reform/cost containment initiatives
  • Value-Driven Health Care
  • High Value Care Program
  • Total Cost Management
  • Questions

Overview

2

slide-3
SLIDE 3
  • John R. Brumsted, MD, President & CEO, UVM Health

Network and CEO, UVM Medical Center

  • Anna Noonan, RN, Vice President, The Jeffords Institute

for Quality and Operational Effectiveness, UVM Medical Center

  • Justin Stinnett-Donnell, MD, Value Care Initiative

Coordinator, Central Vermont Medical Center

  • Todd Keating, Chief Financial Officer, UVM Health

Network

  • Judy Tartaglia, President and CEO, Central Vermont

Medical Center

Introductions

3

slide-4
SLIDE 4

UVMHealth.org

Working together, we improve people’s lives.

slide-5
SLIDE 5

UVMHealth.org

Value-Driven Health Care

Anna Noonan, RN, Vice President, The Jeffords Institute for Quality and Operational Effectiveness

slide-6
SLIDE 6

The Jeffords Institute for Quality uses evidenced based performance improvement methodologies to

  • ptimize the value of the care and services

provided to our patients and families. The patient and their family are at the center of everything we do.

Working together we improve people’s lives

6

slide-7
SLIDE 7

Our fundamental belief is that safe, effective and high quality care is cost-effective care. The right care, at the right time, by the right provider, in the right location with the best outcome possible. Value = Improved Outcomes Cost

Quality

7

slide-8
SLIDE 8

Jeffords Institute for Quality: Inspiring Extraordinary Outcomes

Infection Prevention EFAP & Employee Health Management Office of Patient and Family Advocacy Data Analytics Community Health Team Regulatory Affairs Patient Safety Community Health Improvement

Jeffords Institute for Quality

Research Continuous Systems Improvement Outreach Services

8

slide-9
SLIDE 9
  • Implementation of proactive risk reduction and patient safety strategies across the health care

delivery system.

  • Project management of clinical and operational initiatives that optimize outcomes and enhance

the “value” of the healthcare services provided in our region.

  • System improvement and standards interpretation to achieve continuous compliance with local,

state, and federal health care related regulations.

  • Deployment of evidence-based infection prevention strategies that minimize risk to our patients.
  • Data analytics and informatics services that advance clinical, operational and research priorities of

the organization.

  • Promotion of research directed towards improving the quality of care, safety, operational efficiency

at the University of Vermont Medical Center and its affiliated partners.

  • Implementation of system level redesign and program development that result in improvement in

the health of our population and our community.

  • Deployment of evidenced based community wellness programs that optimize the health of the

populations we serve.

  • Advocacy for our patients and families to enhance service quality.
  • Use of risk adjusted comparative data sets to drive improvement

The Jeffords Institute provides expertise in the following areas:

9

slide-10
SLIDE 10
  • Safety
  • Timeliness
  • Efficiency
  • Effectiveness
  • Equity
  • Pt Centeredness

Institute of Medicine’s Six Domains of Quality

10

slide-11
SLIDE 11

11

Source: CMS National Provider Call

slide-12
SLIDE 12

Ranked 16th Overall Among Academic Medical Centers in the U.S.

12

slide-13
SLIDE 13

Ranked 8th Among Academic Medical Centers In Ambulatory Care

13

slide-14
SLIDE 14

14

4 Year Award Winner in Supply Chain: Ranked 1st in 2012 Among AMC’s and Ranked 2nd from 2013 -> 2015

slide-15
SLIDE 15
  • Nearly 75,000 people die

from an HAI each year.

  • These infections cost the

U.S. healthcare system billions of dollars each year University of Vermont Medical Center’s “ Getting to Zero” Infection Prevention Initiatives

slide-16
SLIDE 16
  • Multidisciplinary team approach:

Evidenced based practice

  • Product consolidation
  • Simulation lab training for team
  • Insertion checklist in electronic

medical record

  • Ultrasound-guided placement
  • Daily assessment of continued need
  • Weekly rounds
  • Monthly data to team and leadership
  • Nursing education – care &

maintenance bundle

Reducing Central Line Infections: Optimizing Quality and Lowering Costs

16

slide-17
SLIDE 17

50 100 150 200 250 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Primary Bloodstream Infection Count - Nosocomial 1987 - 2015

slide-18
SLIDE 18

https://youtu.be/d3XkWRjk-CU

Getting to Zero

18

slide-19
SLIDE 19

Washington, DC, November 21, 2014 – The U.S. Department of Health and Human Services (HHS), the Association for Professionals in Infection Control and Epidemiology (APIC), and the Society for Healthcare Epidemiology of America (SHEA) today recognized the University of Vermont Medical Center with the 2014 Partnership in Prevention Award for achieving sustainable improvements toward eliminating healthcare- associated infections (HAIs).*

*Excerpt from 2014 HHS Press Release

Recognized As Leader in Reducing Hospital Acquired Infections

19

slide-20
SLIDE 20
  • 77% reduction in Central Line infection rates in Medical

Intensive Care and Neonatal Intensive Care Units from baseline in 2010

  • Two surgeon directed initiatives standardized and

reduced variation in practice resulting in:

– 81% reduction in total joint infection rates – 62% reduction in spinal fusion infection rates

  • Joined the Centers for Disease Control and Prevention’s

(CDC) Dialysis Bloodstream Infection Prevention Collaborative and reduced access-related bloodstream infections in six outpatient dialysis centers by 83%.

Results

20

slide-21
SLIDE 21

CDC Collaboration- A National Impact

21

slide-22
SLIDE 22

The Experts Were Wrong About the Best Places for Better and Cheaper Health Care

By KEVIN QUEALY and MARGOT SANGER-KATZ DEC. 15, 2015

slide-23
SLIDE 23

23

slide-24
SLIDE 24

UVMHealth.org

High Value Care Program

Justin Stinnett-Donnell, MD, Value Care Initiative Coordinator, Central Vermont Medical Center

24

slide-25
SLIDE 25

25

National Efforts – High Value Care

Evidence for the Physician Information for the Patient

slide-26
SLIDE 26
  • Began July, 2012

– Dr. Parsons asked the medical faculty of each department to submit ideas for choosing wisely type projects.

UVM Medical Center – High Value Care Program

26

slide-27
SLIDE 27

UVM Medical Center – High Value Care Program

27

Cardiology Monitor Procedural Radiation Dermatology CXR and labs for melanoma

Gastroenterology No Elective Colo if PCI < 6 months

Pulmonology COPD Referrals without Dx Rheumatology Repeat Pos. ANA Rheumatology DXA Scan Usage / Risk Factors Cardiology Reduce Radiotracer Use ID /Pulm / Palliative Reduce Daily / Duplicate Labs Oncology CA – 125 Usage Guidelines Palliative Care Early Introduction of PC Cardiology Offer Stress Echo’s to Inpatients Endocrinology TgAB lab limited to endocrine

Endocrinology Salivary cortisol only for Cushing’s

Gastroenterology No Elective Colo if age > 75 Critical Care Reduce daily CXR Critical Care Decrease Blood Product usage Critical Care Reduce i-Ca. testing Palliative Care Outpatient Palliative Care Plan Pulmonology Spirometry With Bronchodilator Infectious Disease Guidelines for Blood Cx’s Oncology Improve Thora/ Paracentesis

 Noncontroversial and evidence-based  Measure available electronically  Meaningful outcome (reduce harm, reduce cost, improved patient outcome or experience = value add)  Potential intervention to not increase physician workload

Nephrology BUN/Cr. On ESRD Patients

Medicine Operations And Efficiency Committee

slide-28
SLIDE 28

UVM Medical Center – High Value Care Program

28

Rheumatology Repeat Pos. ANA Rheumatology DXA Scan Usage / Risk Factors Gastroenterology No Elective Colo if age > 75 Nephrology BUN/Cr. On ESRD Patients

FY 2013

  • Dr. Bonnie Liebman
  • Dr. Edward Leib
  • Dr. James Vecchio
  • Dr. Virginia Hood

602 Repeat (+) ANA’s in 2.5 years 1070 DXA on target population Over 4 years Rate Less then Expected 3850 Cr. Checked in 2 years

Gastroenterology Reduce Repeat Labs Critical Care Reduce Daily CXR Cardiology Reduce Redundant Echos Oncology Staging of Breast Cancer

FY 2014

  • Dr. Steven Lidofsky
  • Drs. Clouser and Allen
  • Dr. David Schneider
  • Drs. Wood and Khan

150 Repeat Hep A 138 Repeat Hep C 873 CXR _ 1000 Vented Patient Days 18.2% of echocardiograms were repeats within one year

35 of 74 CT-bone or PET images non-indicated by ASCO Criteria Hospitalist Reduce Folate Testing Cardiology Reduce CK/MB Cardiology Evaluation Troponin Testing

FY 2015

  • Dr. Bartsch
  • Dr. Keating
  • Dr. Lewinter

27/4,468 (0.6%) Folate tests were deficient 19,790 CK/MB checked in 1 year Data under evaluation

Nephrology Reduce Blood Draws on ESRD

  • Dr. Virginia Hood

87% of labs not drawn in Dialysis

slide-29
SLIDE 29

29

Process

Define Measure Analyze

Do we have an

  • pportunity?
slide-30
SLIDE 30

30

System Change and Education

Clinical Champion Resident Laboratory HVC Coordinators PRISM Nursing Data Analytics

Jeffords Project Manager

slide-31
SLIDE 31

Objective: Reduce automated morning CXR’s on intubated patients.

31

Medical ICU and Chest X-Rays

Quality Cost

↓ Radiation Exposure ↓ Patient Discomfort ↓ Sedative medications ↑ Sleep ↓ Delirium ↓ Radiology Tech Time ↓ Radiologist Time ↓ Nursing Time ↓ Image storage costs

Gilman Allen, MD Ryan Clouser, DO Ben Keveson, MD

slide-32
SLIDE 32

Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 CXR # Saved

  • 1989
  • 135
  • 239
  • 176
  • 260
  • 236
  • 290
  • 311
  • 341

CXR $

349,388 -$23,769 -$42,028 -$30,852 -$45,766 -$41,471 -$50,894 -$54,705 -$59,904

32

Cost Savings

slide-33
SLIDE 33
  • Answer the question:

– Can this be scaled?

  • Maintain momentum in

the Department of Medicine for future projects

  • Expand to support other

departments at UVM Medical Center

  • Expand across the

Network

  • Share experience in the

public domain

Goals

33 Alice Hyde Champlain Valley Elizabethtown Central Vermont UVM MC

slide-34
SLIDE 34

The heart and science of medicine.

UVMHealth.org

Vermont - Optimizing Laboratory Testing

V-OLT

Primary Investigators: Alan Repp, MD Cy Jordan, MD

slide-35
SLIDE 35

Recommendation

35

slide-36
SLIDE 36

V-OLT - Background

  • Funded by Vermont Health Care Innovation Project

award – part of State Innovation Model Grant (CMS)

– Grant title: Vermont Hospital Medicine Choosing Wisely™ Project – PI: Cy Jordan, MD and Allen Repp, MD

  • Goals:

– Over the course of 2 year grant duration, undertake two projects focused on reducing unnecessary tests and treatments in hospitalized Vermonters

  • Project #1: regional (8 hospital) collaborative to reduce

unnecessary lab testing in hospitalized adults

36

slide-37
SLIDE 37

Participants

37

University of Vermont Medical Center Porter Medical Center Rutland Regional Medical Center Northeastern Vermont Regional Hospital Southwestern Vermont Health Center Central Vermont Medical Center Dartmouth Hitchcock Medical Center Brattleboro Memorial Hospital

slide-38
SLIDE 38
  • CVMC - Estimated blood saved over 12 month period 12.8 L
  • UVM Medical Center- Estimated $135,000 cost savings per year
  • Est blood saved = 3.4 L/month = 40.5 L/year

Selected Results – CVMC, UVM Medical Center

38

slide-39
SLIDE 39

Value Based Culture

39

“… many of the traditional strategies used to increase quality—monetary incentives, training, and sharing of best practices, … have little effect. Instead,… companies that take a grassroots, peer- driven approach develop a culture of quality, resulting in employees who make fewer mistakes—and the companies spend far less time and money correcting mistakes.”

https://hbr.org/2014/04/creating-a-culture-of-quality

High Value Care Program:

  • Project Management
  • Data Analytics
  • System Based Change
  • Results
  • Feedback
slide-40
SLIDE 40

Impact Beyond Vermont

40

slide-41
SLIDE 41

Challenges Identified

  • Project Management and Data Analytics is resource

intensive

  • Multiple Different Electronic Health Records:

– Sharing and Benchmarking of data is difficult – Best Practices in Decision Support must be built and maintained independently by each institution – Different functionality makes one solution incompatible with other systems

  • Economic disincentives of a fee-for-service payment

model

  • Maintaining enthusiasm and momentum for this ground

up model

41

slide-42
SLIDE 42

A Huge Team Effort!

Department of Medicine

Polly Parsons Cardiology David Schneider Martin LeWinter Frederique Keating Critical Care Gil Allen Ryan Clouser Gastroenterology James Vecchio Steven Lidofsky Hospitalist Jason Bartsch Rheumatology Edward Leib Bonita Libman Nephrology Virginia Hood Bette Gilmartin Oncology Marie Wood

Steering Committee

Virginia Hood Justin Stinnett-Donnelly Pamela Stevens Allen Mead

Jeffords Institute for Quality

Anna Noonan Jason Minor Patricia Bouchard Mike Nix Deirdre LaFrance Mike Gianni Cynthia Gagnon Melissa Holman

PRISM

Doug Gentile William Eaton Randy Ensley Alicia Cardoza Merrill Cate Jan Gannon William Eaton

Pathology / Laboratory

Mark Fung Greg Sharp Jill Warrington Jocelyne Stocker Michelle Baker Luke Purvis

GME / Residents / Fellows

Elizabeth Hall Maria Burnett Patrick Hohl Sean McMahon Sadi Raza Samreen Raza Benjamin Keveson Heather Shank Adedayo Fashoyin Tim Leclair Sam Merrill

Radiology

Mike Blakeslee

slide-43
SLIDE 43

“I learned that the only easy part of a quality improvement project is the proposal of a seemingly simple idea…the challenge lies in multiple departments collaborating together to achieve a common goal.”

  • Sean McMahon MD (Cardiology fellow)

“The High Value Care project provided me a conduit to evolve from a worker bee/resident to becoming an active leader in our

  • rganization.”
  • Ben Kevesson MD (Pulm/Critical Care fellow)

Resident Involvement

43

slide-44
SLIDE 44

UVMHealth.org

Total Cost Management

Todd Keating, Chief Financial Officer, UVM Health Network

44

slide-45
SLIDE 45

45

  • Health care transformation is going to require improvement in

quality, cost management and productivity due to lower reimbursement levels (direct or indirect)

  • Investments need to be made in technology, facilities and

education to improve quality outcomes

  • Maintaining an operating margin in order to make the investments

above requires a different philosophy that incorporates:

  • 1. Clinical effectiveness
  • 2. Cost management/margin improvement
  • 3. Business reconfiguration

Key Challenges Facing Health Care Providers

slide-46
SLIDE 46

46

Quality drives financial performance

  • Fee for Service Model – Patients are willing to pay

more for better quality outcomes

  • Population Health Management Model – Providers will

strive for better access to drive high quality preventative care

Reimbursement Model Transition

slide-47
SLIDE 47

Total Cost Transformation

47

Annual On-going Cost Improvement

Supply Chain Labor Management Revenue Cycle Overhead Clinical Productivity

Business Reconfiguration Clinical Effectiveness

Scale Product Mix Physician Alignment Service Distribution Consumer Strategy Clinical Variation Care Management Clinical Integration Care Transitions End of Life Care Public Health Capital Allocation

slide-48
SLIDE 48

Required Investments to Better Manage Our Business

48

  • Electronic Health Record delivering the following benefits:
  • Improved quality
  • Decrease costs through reduced re-admissions and reduced length of stay
  • Efficiency of having total patient medical information available when

needed

  • Decision Support (Cost Accounting) system is needed to:
  • Identify best practice in quality
  • Cost management/margin improvement by identifying best practice in

resource consumption and productivity

  • Reduce resources by automating manual analysis processes
  • Capital avoidance through better capital planning
slide-49
SLIDE 49
  • Decision Support: Individual organization- and network-

wide tool for developing cost at the procedure level (cost accounting) and analyzing service line profitability

  • Financial Planning: Network planning tool for developing

multi-year financial forecasts and determining the impact

  • f strategic initiatives
  • Capital Planning and Tracking: Individual organization-

and network-wide tool for evaluating capital proposals and for tracking spending/future obligations

Enterprise Management Performance System

49

slide-50
SLIDE 50
  • Budget Migration and Reporting: Individual organization-

and network-wide tool for budget development, variance reporting and productivity monitoring

  • Financial Reporting/Dashboards: Visualized financial and

performance data to foster understanding and decision- making driven by key performance indicators showing trends, rankings, contributions, variances and outliers

  • Strategic Cost Management: System monitors productivity

and identifies areas of opportunity by comparing current staffing levels against historical, as well as benchmarks

Enterprise Management Performance System

50

slide-51
SLIDE 51

Other Areas of Focus

51

  • Uniform Group Purchasing Organization pricing

efficiencies

  • Refunding and refinancing existing debt
  • Request for Proposals for Financial Advisor roles,

Investment Managers, Actuaries, Commercial Banking and Pharmacy Benefits Manager as a few examples to reduce overhead costs

  • Enhanced technology will result in an increase in

productivity

  • Work with Payers to reduce administrative waste
slide-52
SLIDE 52

UVMHealth.org

Summary

Judy Tartaglia, President and CEO, Central Vermont Medical Center John R. Brumsted, MD, President and CEO, UVM Health Network and CEO, UVM Medical Center

slide-53
SLIDE 53
  • We commit to moving away from a “sick care” system to one

that promotes or restores health, as efficiently and effectively as possible, through:

– Partnering with patients and families, who want an active voice in their care – Collaborating with other providers in our community who share in caring for our patients – Working with social service agencies on issues like housing, transportation and food security that affect health – Leveraging the education and research expertise and the innovations of

  • ur academic partners at UVM
  • To help make care more affordable for Vermonters, we

commit to moving away from FFS payments to 80% risk- based payments by 2018

UVM Health Network’s Commitments

53

slide-54
SLIDE 54

UVMHealth.org

Questions?

54