IHI Expedition Expedition: Preparing Care Teams for Bundled Payments - - PDF document

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IHI Expedition Expedition: Preparing Care Teams for Bundled Payments - - PDF document

4/21/2015 April 21, 2015 Begins at 1:00 PM ET IHI Expedition Expedition: Preparing Care Teams for Bundled Payments Session 3: Collecting Data Using Activity-Based Costing Nick Bassett, MBA Trisha Frick, MS, RN Lucy Savitz, PhD, MBA Molly


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IHI Expedition

Expedition: Preparing Care Teams for Bundled Payments Session 3: Collecting Data Using Activity-Based Costing April 21, 2015 Nick Bassett, MBA Trisha Frick, MS, RN Lucy Savitz, PhD, MBA Molly Bogan, MA

Begins at 1:00 PM ET

Today’s Host

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Akiera Gilbert

Project Office Assistant Institute for Healthcare Improvement

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Phone Connection (Preferred)

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To join by phone: 1) Click on the “Participants” and “Chat” icons in the top right hand side of your screen. 2) Click the button

  • n the right hand side of

the screen. 3) A pop-up box will appear with the option “I will call in.” Click that

  • ption.

4) Please dial the phone number, the event number and your attendee ID to connect correctly .

WebEx Quick Reference

  • Please use chat to

“All Participants” for questions

  • For technology

issues only, please chat to “Host”

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Enter Text Select Chat recipient Raise your hand

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Chat

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Name and the Organization you represent Example: Sam Jones, Midwest Health

Please send your message to All Participants

Expedition Director

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Molly Bogan, MA

Director Institute for Healthcare Improvement

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Expedition Objectives

At the end of this Expedition, participants will be able to: Describe the benefit of transitioning to a value-based purchasing model Understand and apply activity-based cost accounting methodology to at least

  • ne care process

Demonstrate examples of how to engage stakeholders in building a bundle Describe how to customize care team redesign to deliver optimum care under value-based purchasing

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Today’s Agenda

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  • Introductions
  • Session 2 Action Period Assignment Debrief
  • Collecting Data Using Activity-Based Costing
  • Action Period Assignment
  • Closing
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Expedition Sessions

Session 1: Volume to Value; Describe the benefit of transitioning Value- Based Purchasing Lead Faculty: Lucy Savitz & Trisha Frick Session 2: Getting Started with Building a Care Bundle Lead Faculty: Trisha Frick & Nick Bassett Session 3: Collecting Data Using Activity-based Costing Lead Faculty: Nick Bassett & Lucy Savitz Session 4: Engaging Stakeholders in Bundle Design Lead Faculty: Trisha Frick & Nick Bassett Session 5: Care Team Redesign Lead Faculty: Trisha Frick & Nick Bassett Session 6: Case Study: CMS Bundled Payments for Care Improvement Experience Lead Faculty: Trisha Frick & Kathy Luther

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Action Period Assignment Debrief

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  • What population or episode of care did you identify?
  • What did you find from the flowchart out at least one sub-process in

the episode selected?

  • Did you assemble your team?
  • Share with others using the chat to All Participants
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Chat

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Please chat in the population or procedure you chose to test a bundled design & what criteria you used to select it.

Please send your message to All Participants

Faculty

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Lucy Savitz, PhD, MBA Director of Research and Education Intermountain Healthcare Salt Lake City, Utah Trisha Frick, MS, RN Assistant Director of Managed Care Johns Hopkins HealthCare LLC Glen Burnie, Maryland Nick Bassett, MBA Healthcare Transformation Manager Intermountain Healthcare Salt Lake City, Utah

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IHI Faculty

Lucy Savitz, PhD Nick Bassett, MBA

The content of this presentation does not relate to any product of a commercial entity and the presenters, therefore, have no ethical conflicts or relationships to report.

~Lucy Savitz ~Nick Bassett

Disclosure Statements

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Now that you’ve developed your Process Map… A cost tracking system is essential Presentation Overview

Activity Based Costing

Building a Bundle and Reporting Performance Quality & Service Monitoring

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Activity Based Costing

  • Flowchart out the process
  • Look for meaningful segments
  • Obtain the necessary information

Basics in Capturing Bundle Costs

  • Assemble a team of all those knowledgeable about the

process—including finance, quality, and clinical staff

  • Flow chart out the process
  • Identify meaningful segments (e.g., pre-op prep; wheels in

to wheels out of OR)

  • Determine “good enough” expectations for cost

– Estimates (pre-op prep may be time x avg salary) – Observation (wheels in to wheels out of OR)

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Activity Based Cost Accounting

Cost accounting approach concerned with matching costs with activities (called cost drivers) that cause those costs. (1) products consume activities, (2) it is the activities (and not the products) that consume resources, (3) activities are the cost drivers, and (4) activities are not necessarily based on the volume of production. Instead of allocating costs to cost centers (such as manufacturing, marketing, finance)

  • Direct and indirect costs are allocated to activities such as

processing an order, attending to a customer complaint, or setting up a machine.

  • Enables management to:

– Better understand how and where the firm makes a margin/profit – Indicate where money is being spent – Located which areas have the greatest potential for cost reduction.

Developed by professors Robert Kaplan and Robin Cooper of Harvard University in late 1980's.

  • Basic Concepts with Cost Accounting

Systems

  • Direct costing

– Lean observation – Time – motion studies on process of care (multi-sample average vs.

  • ptimal/ideal with minimal variation)

– Episodic bundles (overall average or tiered pricing)

  • Complete costing

– Accounting for both direct & indirect costs (allocation)

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Complete Costing Direct vs. Indirect Costs

  • Direct Costs

– Expenses arising in unit where care is provided, directly arising from that care – Could reasonably appear on an itemized bill

  • Indirect Costs

– Allocations of expenses from other (overhead) units – Central admin, food services, human resources, PR, etc.

a matter of judgment/choice for many items

– e.g., floor space can be charged as rent (direct) or as a facility overhead allocation (indirect) – BUT all direct + indirect costs must cover all facility expenses

Capturing Costs

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  • Designing an effective system

for capturing costs:

– Requires comprehensive identification & collection of data – Must be practical – When is the cost data “good enough” – Determining when, where, & how to do this

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Structured Observation

  • Document activity start time, end time for all observed

activities during a selected window of time/event period (e.g., OR procedure) – Staff involved – Number & duration of interruptions/down time – NB: This data can be used to identify improvement

  • pportunities (i.e., excavating waste)
  • Assemble average salary information
  • Multiply time spent x average salary for each involved

staff member; then sum

  • Observations can be done on paper or with newer,

electronic applications

Time Studies (structured observation) Example

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Framework for Tracking the Cost of Waste

  • Savings from Enhanced

Efficiency

  • Avoided Costs
  • Increased Productivity
  • Supply Chain Management

Recoverable Waste

Change in Cost/Unit of Service

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The Low Hanging Fruit

  • Supply Chain Organization
  • Better contract pricing
  • Standardization of supplies
  • Example with Joint Replacement
  • Disseminate Cost information
  • ProComp Example

Building a Bundle

  • Important Considerations in the Bundle
  • Shared Decision Making
  • Risk Stratification
  • Key Stakeholders
  • The Concept of Baselines
  • Procedural Baseline
  • Cost Baseline (Budget)
  • Qualitative Baseline
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Shared Decision Making

  • Patient Education
  • Patient Preferences
  • Setting expectations for

the episode of care

  • Surgical Assessment Center
  • IM trained provider screening
  • Expectation setting for patients
  • Example with Implants
  • Patient Engagement

Risk Stratification (Tiered Pricing)

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IHA Bundled Episode Payment & Gainsharing Demonstration

Lessons Learned

  • Ensure sufficient case volume
  • Consider including appropriateness

determination

  • Find mutually acceptable methods for

managing risk

  • Keep initial bundle definition simple
  • Use automated solution to administer

payment

  • Change benefit design to steer

patients to providers

Developed by Kevin Bozic and M. Susan Ridgely “The IHA Bundled Episode Payment and Gainsharing Demonstration”

Stakeholders’ Role in Bundled Payment Development

  • Clinical Oversight

– Helping design how to do structured observations and identifying segments which make most sense to focus on

  • Admin/manager approval

– Facilitate Access

  • SCO

– Understands opportunities from vendor contracting perspective

  • Integrated Multidisciplinary Teams

(finance/Quality/Admin/Clinical Teams)

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Building a Bundle

  • Important Considerations in the Bundle
  • Shared Decision Making
  • Risk Stratification
  • Key Stakeholders
  • The Concept of Baselines
  • Procedural Baseline
  • Cost Baseline (Budget)
  • Qualitative Baseline

Procedural Baseline

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Cost Baseline

Insert Relevant Cost Information

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Commitment to Quality & Service Outcomes

  • IP Quality
  • Service Measures
  • Patient Reported Measures

IP Quality & Service Measures

  • LOS
  • HCAHPS
  • Hospital acquired

infections

  • Avoidable readmissions

and ED visits

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Patient Reported Outcomes

Challenges:

  • Identifying, agreeing upon and measuring quality?
  • Should the price be fixed, or tiered?
  • Should adjustment be based on estimated severity of illness or

patient preference?

  • How to manage physician’s assessment of risk
  • How to influence services received at non-participating locations
  • How to control variation and outcomes when adding additional

facilities and physicians

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Questions/Discussion

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Raise your hand Use the chat

Action Period Assignment

  • Using the process map developed in the last

action period, utilize activity-based costing to collect cost data on the care process segment chosen in the last activity.

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Expedition Communications

  • All sessions are recorded
  • Materials are sent one day in advance
  • Listserv address for session communications:

bundledpaymentexp@ls.ihi.org

  • To add colleagues, email us at info@ihi.org

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Session 4

Trisha Frick, MS, RN Assistant Director of Managed Care Johns Hopkins HealthCare LLC Glen Burnie, Maryland

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Tuesday, May 5th, 1:00 – 2:00 PM ET

Engaging Stakeholders in Bundle Design

Nick Bassett, MBA Healthcare Transformation Manager Intermountain Healthcare Salt Lake City, Utah

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Thank You!

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Director: Molly Bogan mbogan@ihi.org Akiera Gilbert agilbert@ihi.org

Please let us know if you have any questions or feedback following today’s Expedition webinar.