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h0p://meetup.com/igniter Ignit gniter ers Meet eetup up Team Hacking: Psychology of Startup Teams Speaker: Lindred Greer Join us www.IgniterSV.com Hosted by: Sponsored by: h0p://www.vorkspace.com - Remote Team Made Easy The Psychology of


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Speaker: Lindred Greer

Join us www.IgniterSV.com

Ignit gniter ers Meet eetup up

Team Hacking: Psychology of Startup Teams

Sponsored by: Hosted by: h0p://www.vorkspace.com

  • Remote Team Made Easy

h0p://meetup.com/igniter

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The Psychology of startup teams

Professor Lindred Greer March 17, 2016

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AGENDA FOR TODAY

Interactive Exercise Debrief and the Science

  • f Start-up

Team Psychology Discussion Break-outs & Session Take- Aways

01 02 03

INTRO

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THE EXERCISE:

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INSTRUCTIONS:

Build the Tallest Freestanding Structure: The winning team is the one

that has the tallest structure measured from the table top surface to the top of the

  • marshmallow. That means the structure cannot be suspended from a higher

structure, like a chair, ceiling or chandelier.

The Entire Marshmallow Must be on Top: The entire marshmallow

needs to be on the top of the structure. Cutting or eating part of the marshmallow disqualifies the team.

Use as Much or as Little of the Kit: The team can use as many or as few

  • f the 20 spaghetti sticks, as much or as little of the string or tape. The team

cannot use the paper bag as part of their structure.

Break up the Spaghetti, String or Tape: Teams are free to

break the spaghetti, cut up the tape and string to create new structures.

The Challenge Lasts 15 minutes: Teams cannot hold on to the structure

when the time runs out. Those touching or supporting the structure at the end of the exercise will be disqualified.

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SCORES

Team Height Time

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The 3 Most Important Problems in Start-up Teams (and how to overcome them!)

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THE 3 KEY CHALLENGES FOR START-UP TEAM EFFECTIVENESS

The Composition Problem

+ Is the right expertise available in the start- up team?

The Participation Problem

+ Is the expertise being shared within the start-up team?

The Influence Problem

+ Are individuals with expertise having as much impact as those with less expertise?

High performance group

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The Composition Problem – From Evolution

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DOES THE START-UP TEAM HAVE

Disengagement? Similar views? A lack of disagreement?

#$%@!!! Images owned/created by Stanford Graduate School of Business, Barbara McCarthy

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Phillips, K. W., Liljenquist, K.A., and Neale, M. A. (2009). Is the pain worth the gain? The advantages and liabilities of agreeing with socially distinct newcomers. Personality and Social Psychology Bulletin, 35, 336-350.

Socially similar Socially dissimilar

Members’ Perceived Group Effectiveness

Socially similar Socially dissimilar

Actual Group Task Performance - % Groups Accurate

The Composition Problem

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+ Hire for task-relevant diversity + But ensure shared passion + Create ‘artificial diversity’ – embrace

constructive controversy, devil’s advocacy, challenging assumptions, etc

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

Solving the Composition Problem

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“80/20” rule

The Participation Problem

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

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% Speaking Time in Meetings

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

THE TEAM LEADER

EVERYONE ELSE

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Hierarchy – From Evolution

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Why It’s a Problem

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

We lose out on the unique value each person SHOULD bring to the team

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+ Smaller size groups +Solicit data in advance of meetings + Build trust and psychological safety + Proximity and body language matter

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

Equalizing Participation

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We ascribe people influence for qualities other than task competence

The Influence Problem

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Influence – From Evolution

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Bases for Influence

Expertise

Height Dominance Attractiveness Speaking Time Familiarity Facial features

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0.1 0.2 0.3 0.4 0.5 0.6 Leader Selected on Other Traits Leader Selected on Task Knowledge

Team Performance

Why It’s a Problem

Taracki, M., Greer, L.L., and Groenen, P. (2016). When does power disparity help or hurt group performance? Journal of Applied Psychology, in press.

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+ Know who knows what + Ensure formal leaders are team players + Rotate meeting control

Image owned/created by Stanford Graduate School of Business, Barbara McCarthy

Influence Expertise

Align Expertise & Influence

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SUMMARY

What is most natural for the team is not necessarily what is best for the team when it comes to start-up performance

+ People often choose founders and early hires for reasons other than relevant skillsets + Team participation within the start-up is often dominated by a small minority of members + The people who often emerge as leaders are not necessarily the most qualified

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GENERAL BEST PRACTICES FOR MANAGING START-UP TEAMS

Please take the next 10 minutes to discuss in groups of 3 changes you can immediately make in the way you run your start-up

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Manage composition

+ Hire for task-relevant

diversity

+ But ensure shared

passion

+ Create ‘artificial

diversity’ – embrace constructive controversy, devil’s advocacy, challenging assumptions, etc

Manage participation

+ Use virtual chatrooms + Solicit opinions in

advance of meetings

+ Build trust and safety + Use smaller groups + Rely on evidence-based

debate

+ Ensure member visibility

Manage influence

+ Improve knowledge

  • f members’

competences

+ Ensure leaders are

team players

+ Rotate meeting

control based on topic expertise

Key Take-away Tips

Influence Expertise

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?

QUESTIONS?

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THANK YOU! PLEASE FEEL FREE TO REACH OUT WITH ANY QUESTIONS

lgreer@stanford.edu

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Speaker: Lindred Greer

Join us www.IgniterSV.com

Ignit gniter ers Meet eetup up

Team Hacking: Psychology of Startup Teams

Sponsored by: Hosted by: h0p://www.vorkspace.com

  • Remote Team Made Easy

h0p://meetup.com/igniter