HR Mission Who We Are: We are a dynamic successful team of HR - - PDF document

Key Objectives:

• To recruit and retain the best

employees

• To deliver high quality, efficient HR

services

• To proactively partner with leaders

to create and maintain a great place to work

• To comply with standards, laws &

regulations

• To develop capability of all

managers and employees Who We Are: We are a dynamic successful team of HR professionals passionate about making a difference in the lives of LBH employees who in turn make a difference for

• ur patients/residents,

customers, and community. HR Mission: We work collaboratively to be a trusted HR partner to deliver quality innovative HR products and services in order to make LBH a great place to work. HR Vision: We strive to recruit, develop, and retain the best (competent and compassionate) people to do the best work and deliver their best care.

HR Mission

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In 2015 Human Resources...

• Hired 2,206 people
• Processed 7,188 evaluations
• Completed 2,014physicals
• Received over 111,130 online applications
• Processed 1,984 terminations
• Ran 2,500 background checks

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Overview of HR Structure

Entity HR Departments - Focus on recruitment, retention, and unique HR needs of the entity Employee Health - Focus on supporting hiring needs of entities and manage HR issues as it relates to Occupational Health LifeBridge Shared Services Centers of Strategy & Design – Focus on subject expertise and consulting Employee Services – Focus on customer service, data quality and operational efficiency

Joe Quinn, LBH Chief Human Resources Officer Kristen Miller, Executive Assistant Phaedra Stewart, LBH Assistant Vice President Human Resources, Sinai Charlotte Jones, Executive Assistant LBH Assistant Vice President Human Resources, Northwest Charlotte Jones, Administrative Assistant

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• Talent Acquisition
• Business Partners
• Retention
• Employee Relations

Entity HR Department

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Entity HR Leadership

• Phaedra Stewart, Sinai Hospital of

Baltimore/Practice Dynamics

• , Northwest/Levindale Geriatric Hospital/LifeBridge

Health & Fitness

– Member of the entity’s Executive Management Team. – Directly responsible for the overall administration, coordination and evaluation of the human resources entity function. – Focus on Strategic Initiatives.

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• Consulting
• Staff Realignment/Restructuring
• Policies & Procedures
• Terminations
• Routine Employee Relation, Coaching & Corrective

Actions

• Rounding & Staff Meetings
• Performance Management
• Exit Interviews
• Training & Development
• Team Building
• Career Pathing
• Engagement/ Succession Planning
• Turnover/Retention
• Workforce Planning

Business Partners

Starting with you, the Hiring Department

Recruitment Process

Requisitions for Open Positions (HR Tracker) If applicable, termination of incumbent Utilizing comments field to add additional details about the position Approval Process Requisitions require approval prior to being posted by Employee Services Submitter may or may not have direct approval abilities All requisitions need VR (Vacancy Review ) approval prior to posting-Sinai only Posting Positions Employee Services posts online to our website (linked to other job boards if needed) Recruiters notified and formal recruiting begins Assessing needs Creating/reviewing job descriptions Planning/maintaining head count

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On-line Bid/Transfer Process Career growth within LifeBridge promoted Marketing Advertising/Online Job Boards Direct Correspondence/Community Outreach Initiatives Online Applications (High Volume) Forwarded electronically to Hiring Mgr. (Screened) Recruiting Plan through mutual discussion by HR and Hiring Manager Outside Agency - Temp to perm hires Contract negotiations Fees and terms Interviewing Consistent and Legal Internal (Manager driven) External (HR driven) Behavioral Interviewing Job Related Questions Applicant Evaluation Feedback Strengths and weaknesses Appropriate documentation including Applicant Disposition Form

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Physical* New hire paperwork* Badging* Recruitment/Employee Services processes new hire paperwork Background/Reference Check Utilize outside vendor Internal Equity Market Factors Dept Budget Candidate’s current salary Sign-On/Referral Bonuses Negotiations

Offer & Onboarding

External Internal* Internal Equity Market Factors Dept Budget Candidate’s current salary Sign-On/Referral Bonuses Negotiations Hiring Mgr conducts internal reference check Managers agree on start date Signs Disposition Form Input into HR Tracker *Entity transfers are similarly processed as external hires New Employee Orientation (NEO) Dept Orientation Dept Orientation New Employee Orientation (NEO) for Entity Transfers

• nly*

90 Day Introductory Period 90 Day Evaluation

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Retention

• Task Forces
• Labor shortage meetings
• Benefits
• Market Salary Surveys
• Leadership/Professional/Workforce Development

courses and programs

• Emerging Leader Program for Staff
• CLPD Interventions
• Employee Satisfaction and Pulse Surveys
• Career Ladder
• Job Bid Across System
• Service Awards
• New Employee Orientation (NEO)
• Recognition Programs
• Tuition Assistance
• Great Place to Work initiatives

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Employee Relations

• The relationship between employee and employer
• Focus is on developing, maintaining and improving work

relationships and resolving conflict through communication and consistent application of policies, laws, and regulations

• Corrective, not punitive
• Issues can come to Human Resources from an employee
• r supervisor and involve issues including performance,

conduct, theft, safety, harassment and attendance

• Both the Entity HR Business Partners and/or LifeBridge

HR Employee Relations Consultants consult on employee relations matters

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Employee Health

• Physicals (Pre-employment)
• Random Drug Screens
• Drug screening for outside services
• All hurt on duty
• Needle sticks
• Vaccinations
• Blood borne pathogen exposures
• Fit testing for Residents
• Evaluate employees in crisis & refer out
• Ergonomic evaluations
• OSHA 300 Log
• Various committee participation through out hospital

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Employee Health

Sinai/Levindale Hospital

Peter Andrews, PA-C,

Director

Anna Burns, Employee

Health Tech

Tiffany Snowden,

Employee Health Tech

Northwest Hospital

Karen Iglehart, RN

Occupational Health Nurse manager

Nicole Shepherd,RN

Occupational Health Nurse, PRN

Janet Klein, RN

Occupational Health Nurse, PRN

Lillian Harris,

Occupational Health Assistant/Worker’s Compensation

Rosemarie Wetzel, RN

Occupational Health

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LBH Centers for Strategy and Design

• Total Rewards
• Employee & Labor Relations
• Center for Leadership & Professional

Development

• Workforce Development
• Talent Management and Employee Engagement

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Employee Services

• One point of contact for employees and managers for all HR

related questions

• HR Call Center / 410-601-8000 or 2-8000 / Answer Key
• Employee Services page on BridgeNet (intranet site)
• HR Tracker
• Data processing and integrity, including new hire entry
• FTA Support/Process performance evaluations
• Process benefit enrollments and changes
• HR Reporting
• Employment Verifications (mortgages, past employment)
• FMLA / Short Tem Disability / Long Term Disability
• Information for unemployment filings
• Tuition Assistance

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