Hospital SC Management in COVID-19 Context Challenges, Approach - - PowerPoint PPT Presentation
www.hopitauxschuman.lu Hospital SC Management in COVID-19 Context Challenges, Approach & Results L A B E / / S C H U E T Z / / Z A W A R S K I 9 J U N 2 0 2 0 Presentation HRS - MS > 2,250 employees 300 doctors 1,000
L A B E / / S C H U E T Z / / Z A W A R S K I – 9 J U N 2 0 2 0
www.hopitauxschuman.lu
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Confidential—For Internal Use Only
> 2,250 employees 300 doctors 1,000 students 51% of total Luxembourg activity 3 sites – Kirchberg, Zitha Clinic, Clinic
MS
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Confidential—For Internal Use Only
40 FTE 1.800 orderlines / day 3 sites HK, ZK & CSM 210 internal customers > 20 external customers 120 trucks / day > 36.000 references An industrial scale operation @ the service of patients & employees CZ
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Confidential - For Internal Use Only
› … demand on critical items increases 20 to 30 x over night › … your known supplier base ceases to exist and fails you miserably › … prices increase by 1,000% › … agreed payment and incoterm conditions vanish & change constantly › … regular transportation modes fail › … lead-times suddenly grow by weeks to the point that no one confirms dates › … acts of piracy become the new norm of trading › … markets get inundated by poor quality materials
No more rules RL
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Confidential—For Internal Use Only
› With rules of engagement changing in the SC ecosystem – you need to change
your internal rules & processes too
› Speed is of the essence – decisions need to be made within h and min, not days › Prioritize until it hurts › Adapt the management system › Reconfigure jobs and missions around the tasks at hand – forget the org chart › Asking for forgiveness is sometimes easier than asking for permission › Engage the team around one simple guideline:
No doctor or nurse will complain about anything missing – all for the patient MS
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Confidential—For Internal Use Only
› Exhaust your existing supplier base immediately – take what you can get › Understand where the journey leads us & extract future demand › Develop new channels – new.supplier@hopitauxschuman.lu › Beef up the team with needed competency › Procure & source - Innovate where needed › Manage your inventory and supply › Be creative on transportation › Financial Management › Follow-up Analytics
SC innovation is key RL & CZ
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Confidential—For Internal Use Only
MS
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Confidential—For Internal Use Only
RL
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Confidential—For Internal Use Only
CZ
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Confidential—For Internal Use Only
› Engaging the team around one simple mission works › Innovation brings solutions if you really push it › External competency is there and ready to help if you simply ask › Learning from others allows you to be ahead of the curve › Sourcing Models need to be futureproofed for the next crisis (strategic stocks) › China dependency needs to be revisited – in production and transportation › Contractual agreements work in a normal time but are a handicap in a crisis › Luxembourg is to small to not cooperate amongst hospitals › Learn to manage solidarity and external help
MS
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Confidential—For Internal Use Only
Surgical Masks Made in Luxembourg MS
Thank you for your attention