HOME PERFORMANCE WITH ENERGY STAR Participating Contractor Meeting - - PowerPoint PPT Presentation

HOME PERFORMANCE WITH ENERGY STAR

Participating Contractor Meeting December 13th 2018

AGENDA OVERVIEW

• DESEU Introduction & Greeting
• Franklin Energy Staff Introductions
• Current Participating Contractors
• Home Energy Efficiency Loan – Rachel Land
• BIG NEWS! Loan Spiff for Contractors!
• ASHRAE vs BAS changes
• 2019 Rebate Adjustments
• 2019 Scoring Metrics (Coming Soon)
• Assisted Home Performance & Downtown Development

District Home Performance

• Home Energy Checkup & Counseling (HEC2)
• ENERGIZE DELAWARE Raffle Drawing!

T

• day we’ll cover the following

topics

DESEU INTRODUCTION & GREETING

Suzanne Sebastian – Program Manager Tony DePrima – Executive Director Kate Bayard – Marketing & Communications Manager Lisa Gardner – Office Manager

FRANKLIN ENERGY STAFF INTRODUCTIONS

Angie Bivens – Administrative Lead Tyler Tallman – Energy Advisor I Krist Matthew – Energy Advisor II Daniel McBrien – Energy Advisor I Gerald (Jerry) Spaulding Jr. – Program Manager *NEW* Project Coordinator – Traci Evans Energy Advisor III (QCI) – Pending Clarke Doody – Regional Director

CURRENT PARTICIPATING CONTRACTORS

Company Name New or Renewal A & A Service Company Inc. Renewal Affordable Living Solutions LLC Renewal Air Doctorx Heating & Air Renewal Air Quality Services Inc New Aire Serv of Elkton (Boyce Comfort) Renewal Allied Energy Efficiency Experts (Allied Construction, LLC) Renewal American Heating & A/C New Arctec Air Heating & Cooling Renewal Arctic Heating & AIr Renewal Atlantic Refrigeration and Air Conditioning, INC Renewal Atrix Sustainable Improvements, LLC Renewal B.G.Scanlan Industries, LLC Renewal Bay-Care Heating & Air New Boulden Brothers Renewal Burns & McBride Home Comfort Renewal Calvert's One Hour Air Renewal Charles Messina Plumbing, Electric & HVAC New Charles Moon Plumbing New Chesapeake Plumbing & Heating Renewal Climate Solutions Services, Inc Renewal Coastal Comfort Heating & Air Conditioning Renewal Community Services Group Renewal Custom Mechanical, Inc. Renewal D&T Heating and Cooling, Inc New ED Residential New Efficient Home LLC Renewal Company Name New or Renewal Energy Efficient Earth Renewal Energy Services Group (ESG) Renewal Energy Solutions LLC Renewal Equinox LLC Renewal First Class Heating & Air Conditioning, Inc. Renewal Fletcher Plumbing, Heating & AC Renewal Free Lighting Corporation Renewal George Sherman Corp. Renewal Hentkowski, Inc. Renewal Hillside Heating and Cooling Renewal Independence Power Solutions Renewal Joseph Frederick & Sons (Frederick Enterprises) Renewal Lawson Home Services, LLC New Maichle's Heating and Air Conditioning, Inc. Renewal Peninsula Oil & Propane Renewal Pierce Total Comfort Renewal R Brooks Mechanical Renewal Radiant Designs Renewal Red Dog Plumbing and Heating, Inc. Renewal SABRS Home Comfort, LLC Renewal SchagrinGAS Company Renewal Seal Right Insulation Renewal Smart Energy Solutions, LLC New Southern Comfort Mechanical, Inc. Renewal Summit Heating and Air Conditioning Renewal Total Home Performance Renewal True Blue Mechanical New

HOME ENERGY EFFICIENCY LOAN PROGRAM

• Program Overview & Loan Details
• Applicant Eligibility: *NEW* Online Calculator!
• https://greengrantdelaware.com/app/auth/qualify
• Eligible Projects
• Application Example
• Verification

PROGRAM OVERVIEW & LOAN DETAILS

Overview:

• The Energize Delaware Home Energy

Efficiency Loan program is for qualifying Delaware homeowners looking to finance energy-saving home

• improvements. The low-cost loan helps

Delawareans make their home energy efficient while minimizing out-of-pocket costs. Details:

• Loan Amount: $1,000 to $30,000
• Interest Rate: 5.99%
• Loan Term: Maximum 10 years

APPLICANT ELIGIBILITY

APPLICANT ELIGIBILITY – ONLINE CALCULATOR

APPLICANT ELIGIBILITY – ONLINE CALCULATOR

Yes! Likely good to go! Not likely: Notification

ELIGIBLE PROJECTS

• Air Sealing
• Duct Sealing
• Attic Insulation
• Wall Insulation
• Heat Pumps (Air Source or Ductless)
• Central Air (Package System or Split System)
• Furnace (Gas or Oil)
• Water Heater
• Boiler

APPLICATION EXAMPLE

• To begin a new application, login to your account

and go to your main application dashboard.

APPLICATION EXAMPLE: PART I

• Step 2:

APPLICATION EXAMPLE: PART I

• Step 4: Contractor’s Quote Details

… CONTINUED

APPROVED APPLICANTS

• The applicant must complete the project and submit all

necessary documents within six months

APPLICATION EXAMPLE: PART I

APPLICATION EXAMPLE: PART II

…CONTINUED

PART II VERIFICATION

• After all part two documents are approved,

the funds are dispersed to the contractor.

• The applicant will be notified that the funds

have been disbursed and will begin their loan payments the following month.

CONTRACTOR INFORMATION

• Contractors can register for the program at

www.greengrantdelaware.com.

• Participating Contractors will pay an initiation fee
• f $100 and their status will be checked with the

Better Business Bureau as well as providing their state licensing information.

LOAN QUESTIONS?

LOAN SPIFF FOR CONTRACTORS

Amount $ 200.00 Payee With BPWG input, we will determine the best way to track who “Sold” the Loan. Terms Completed Loan Authorization & Fulfillment Payment Terms Franklin Payment to Referring Contractor - 30 Days post Loan Authorization & Notification from InClime InClime Monthly Completed Loan Information to be Distributed to Franklin for Contractor Payouts

T

• help encourage contractors to

assist customers in the loan process, the DESEU will be paying an incentive or “spiff” to contractors for closed loans.

ASHRAE VS BAS PROGRAM CHANGE

We have re-evaluated the ASHRAE standards that were implemented with the program updates in July. In collaboration with your elected Best Practices Working Group (BPWG) members we had a series of meetings/conversations to adapt the program to provide the best impact for customers and contractors.

ASHRAE VS BAS PROGRAM CHANGE

• Step 1: Contractors & sales representatives will

need to review attic insulation levels to assure the customer has 7” nominal or more (accessible areas, visual inspection only)

• If there is less than 7” nominal, attic

insulation and air sealing will still be required

• If there is more than 7” nominal, assessment

should proceed where BAS is reviewed

• Step 2: HPC & APC contractors will perform

blower door testing and evaluate BAS airflow results

• If there is 100% or more of BAS = no

restriction

• If there is 70-100% BAS = written notification

to customer of recommended (not required) mechanical ventilation

• If there is less than 70% BAS (building

tightness limit/BTL) = required mechanical ventilation

How Should BAS be Applied and HVAC only Installations handled?:

ASHRAE VS BAS PROGRAM CHANGE

• HVAC Only Projects
• If Step 1 & 2 pass, HVAC only installations can move

forward

• Unvented Bath Fan/Mechanical

Vent Weatherization Qualifier

• If Insulating or Air Sealing an unconditioned interior

space that has an unvented bath fan, kitchen exhaust or mechanical exhaust, that fan must be vented to the exterior to proceed with weatherization of that area. If that area is not to be insulated or air sealed, and does not communicate with other areas to be treated, it does not need to be vented

ASHRAE VS BAS FLOW CHART

2019 REBATE ADJUSTMENTS

HPwES Current HPwES Proposed AHP & DDD Current AHP & DDD Proposed Weatherization Measures Knee Walls $ 225.00 $ 300.00 $ 300.00 $ 500.00 HVAC and Water Heating (Measures) Heat Pumps Tier 1 (≥16 SEER and ≥12.5 EER and ≥8.5 HSPF or ≥2.5 COP) $ 500.00 $ 600.00 $ 800.00 $ 900.00 CAC Tier 1 (≥16 SEER and ≥12.5 EER) $ 400.00 $ 500.00 $ 900.00 $ 900.00 Furnace Tier 1 (94+AFUE w/ECM) $ 400.00 $ 500.00 $ 900.00 $ 900.00 Furnace Tier 2 (96+AFUE w/ECM) $ 550.00 $ 650.00 $ 1,000.00 $ 1,000.00 Heat Pump Water Heater $ 600.00 $ 750.00 $ 800.00 $ 900.00 Mechanical Ventilation Equipment (ERV/HRV/Continuous Exhaust) $ - $ 300.00 $ - $ 500.00

2019 SCORING METRICS

KPI Weight Audit Volume Audit Time to Serve 5% Weatherization Conversion Rate 10% Inspection Fail Rate 20% Loan Conversion Rate 10% Complaint Rate 10% Complaint Average Resolution Days 5% Documentation Failure Rate 10% Average Installation Process Score 10% Average Customer Service Score 10% Average Quality Workmanship Score 10%

In 2019, likely to launch in Q1, we’ll have scoring metrics put in place for all contractors. We will finalize the criteria with the BPWG.

Example of Scoring Metrics

ASSISTED HOME PERFORMANCE & DOWNTOWN DEVELOPMENT DISTRICTS

• We would like to bring more of these

customers into the program

• Please make sure you’re having AHPwES

and DDD customers apply ahead of their assessments

• Downtown Development District Chart
• n following page

DOWNTOWN DEVELOPMENT DISTRICTS

HTTP://STATEPLANNING.DELAWARE.GOV/ABOUT/DDD.SHTML

STATE MAP (AVAILABLE ONLINE) WILMINGTON MAP

HOME ENERGY CHECK-UP & COUNSELING (HEC2)

In January 2019, Energize Delaware will implement HEC2. Home Energy Counseling and Checkup (HEC2) Program is designed to empower the economically vulnerable and diverse Delaware population by providing access to high-quality energy efficiency education, products and services.

• DIY Energy Conservation Workshops
• One-on-One Energy Counseling
• In-Home Energy Counseling & Checkup
• No-Cost

Walk Through Assessment – High Level Overview

• Referrals to other energy-related programs

RAFFLE DRAWING!

• 4 winners
• $25 Gift Card
• 2

VISA Gift Cards

• 2 WAWA Gift Cards
• This is a THANK

YOU from the DESEU Team!