HOME PERFORMANCE WITH ENERGY STAR Participating Contractor Meeting December 13 th 2018
• DESEU Introduction & Greeting • Franklin Energy Staff Introductions • Current Participating Contractors • Home Energy Efficiency Loan – Rachel Land BIG NEWS! Loan Spiff for Contractors! • AGENDA OVERVIEW • ASHRAE vs BAS changes • 2019 Rebate Adjustments T oday we’ll cover the following topics • 2019 Scoring Metrics (Coming Soon) • Assisted Home Performance & Downtown Development District Home Performance • Home Energy Checkup & Counseling (HEC2) • ENERGIZE DELAWARE Raffle Drawing!
DESEU INTRODUCTION & GREETING Suzanne Sebastian – Program Manager Tony DePrima – Executive Director Kate Bayard – Marketing & Communications Manager Lisa Gardner – Office Manager
FRANKLIN ENERGY STAFF INTRODUCTIONS Angie Bivens – Administrative Lead Gerald (Jerry) Spaulding Jr. – Program Manager *NEW* Tyler Tallman – Energy Advisor I Project Coordinator – Traci Evans Krist Matthew – Energy Advisor II Energy Advisor III (QCI) – Pending Daniel McBrien – Energy Advisor I Clarke Doody – Regional Director
CURRENT PARTICIPATING CONTRACTORS Company Name New or Renewal Company Name New or Renewal A & A Service Company Inc. Renewal Energy Efficient Earth Renewal Affordable Living Solutions LLC Renewal Energy Services Group (ESG) Renewal Air Doctorx Heating & Air Renewal Energy Solutions LLC Renewal Equinox LLC Renewal Air Quality Services Inc New Aire Serv of Elkton (Boyce Comfort) Renewal First Class Heating & Air Conditioning, Inc. Renewal Allied Energy Efficiency Experts (Allied Construction, LLC) Renewal Fletcher Plumbing, Heating & AC Renewal Free Lighting Corporation Renewal American Heating & A/C New Arctec Air Heating & Cooling Renewal George Sherman Corp. Renewal Hentkowski, Inc. Renewal Arctic Heating & AIr Renewal Hillside Heating and Cooling Renewal Atlantic Refrigeration and Air Conditioning, INC Renewal Atrix Sustainable Improvements, LLC Renewal Independence Power Solutions Renewal Joseph Frederick & Sons (Frederick Enterprises) Renewal B.G.Scanlan Industries, LLC Renewal Bay-Care Heating & Air New Lawson Home Services, LLC New Maichle's Heating and Air Conditioning, Inc. Renewal Boulden Brothers Renewal Peninsula Oil & Propane Renewal Burns & McBride Home Comfort Renewal Pierce Total Comfort Renewal Calvert's One Hour Air Renewal R Brooks Mechanical Renewal Charles Messina Plumbing, Electric & HVAC New Radiant Designs Renewal Charles Moon Plumbing New Red Dog Plumbing and Heating, Inc. Renewal Chesapeake Plumbing & Heating Renewal SABRS Home Comfort, LLC Renewal Climate Solutions Services, Inc Renewal SchagrinGAS Company Renewal Coastal Comfort Heating & Air Conditioning Renewal Seal Right Insulation Renewal Community Services Group Renewal Smart Energy Solutions, LLC New Custom Mechanical, Inc. Renewal Southern Comfort Mechanical, Inc. Renewal D&T Heating and Cooling, Inc New Summit Heating and Air Conditioning Renewal ED Residential New Total Home Performance Renewal Efficient Home LLC Renewal True Blue Mechanical New
HOME ENERGY EFFICIENCY LOAN PROGRAM • Program Overview & Loan Details • Applicant Eligibility: *NEW* Online Calculator! https://greengrantdelaware.com/app/auth/qualify • • Eligible Projects • Application Example • Verification
PROGRAM OVERVIEW & LOAN DETAILS Overview: Details: • The Energize Delaware Home Energy • Loan Amount: $1,000 to $30,000 Efficiency Loan program is for qualifying • Interest Rate: 5.99% Delaware homeowners looking to • Loan Term: Maximum 10 years finance energy-saving home improvements. The low-cost loan helps Delawareans make their home energy efficient while minimizing out-of-pocket costs.
APPLICANT ELIGIBILITY
APPLICANT ELIGIBILITY – ONLINE CALCULATOR
APPLICANT ELIGIBILITY – ONLINE CALCULATOR Not likely: Notification Yes! Likely good to go!
ELIGIBLE PROJECTS • Air Sealing • Duct Sealing • Attic Insulation • Wall Insulation • Heat Pumps (Air Source or Ductless) • Central Air (Package System or Split System) • Furnace (Gas or Oil) • Water Heater • Boiler
APPLICATION EXAMPLE • To begin a new application, login to your account and go to your main application dashboard.
APPLICATION EXAMPLE: PART I • Step 2:
APPLICATION EXAMPLE: PART I • Step 4: Contractor’s Quote Details
… CONTINUED
APPROVED APPLICANTS • The applicant must complete the project and submit all necessary documents within six months
APPLICATION EXAMPLE: PART I
APPLICATION EXAMPLE: PART II
…CONTINUED
PART II VERIFICATION • After all part two documents are approved, the funds are dispersed to the contractor. • The applicant will be notified that the funds have been disbursed and will begin their loan payments the following month.
CONTRACTOR INFORMATION • Contractors can register for the program at www.greengrantdelaware.com. • Participating Contractors will pay an initiation fee of $100 and their status will be checked with the Better Business Bureau as well as providing their state licensing information.
LOAN QUESTIONS?
Amount $ 200.00 LOAN SPIFF Payee With BPWG input, we will determine the best FOR CONTRACTORS way to track who “Sold” the Loan. Terms Completed Loan Authorization & Fulfillment T o help encourage contractors to assist customers in the loan process, Payment Terms Franklin Payment to Referring Contractor - 30 the DESEU will be paying an Days post Loan Authorization & Notification incentive or “spiff” to contractors from InClime InClime Monthly Completed Loan Information to be for closed loans. Distributed to Franklin for Contractor Payouts
ASHRAE VS BAS PROGRAM CHANGE We have re-evaluated the ASHRAE standards that were implemented with the program updates in July. In collaboration with your elected Best Practices Working Group (BPWG) members we had a series of meetings/conversations to adapt the program to provide the best impact for customers and contractors.
ASHRAE VS BAS PROGRAM CHANGE How Should BAS be Applied and HVAC only Installations handled?: • Step 1: Contractors & sales representatives will • Step 2: HPC & APC contractors will perform need to review attic insulation levels to assure the blower door testing and evaluate BAS airflow customer has 7” nominal or more ( accessible results areas, visual inspection only ) • If there is 100% or more of BAS = no • If there is less than 7” nominal, attic restriction insulation and air sealing will still be • If there is 70-100% BAS = written notification required to customer of recommended (not required) • If there is more than 7” nominal, assessment mechanical ventilation should proceed where BAS is reviewed • If there is less than 70% BAS (building tightness limit/BTL) = required mechanical ventilation
• HVAC Only Projects • If Step 1 & 2 pass, HVAC only installations can move forward • Unvented Bath Fan/Mechanical Vent Weatherization ASHRAE VS BAS Qualifier PROGRAM CHANGE • If Insulating or Air Sealing an unconditioned interior space that has an unvented bath fan, kitchen exhaust or mechanical exhaust, that fan must be vented to the exterior to proceed with weatherization of that area. If that area is not to be insulated or air sealed, and does not communicate with other areas to be treated, it does not need to be vented
ASHRAE VS BAS FLOW CHART
2019 REBATE ADJUSTMENTS HPwES Current HPwES Proposed AHP & DDD Current AHP & DDD Proposed Weatherization Measures Knee Walls $ 225.00 $ 300.00 $ 300.00 $ 500.00 HVAC and Water Heating (Measures) Heat Pumps Tier 1 (≥16 SEER and ≥12.5 EER and ≥8.5 HSPF or ≥2.5 COP) $ 500.00 $ 600.00 $ 800.00 $ 900.00 CAC Tier 1 (≥16 SEER and ≥12.5 EER) $ 400.00 $ 500.00 $ 900.00 $ 900.00 Furnace Tier 1 (94+AFUE w/ECM) $ 400.00 $ 500.00 $ 900.00 $ 900.00 Furnace Tier 2 (96+AFUE w/ECM) $ 550.00 $ 650.00 $ 1,000.00 $ 1,000.00 Heat Pump Water Heater $ 600.00 $ 750.00 $ 800.00 $ 900.00 Mechanical Ventilation Equipment (ERV/HRV/Continuous Exhaust) $ - $ 300.00 $ - $ 500.00
Example of Scoring Metrics KPI Weight Audit Volume Audit Time to Serve 5% 2019 SCORING Weatherization Conversion Rate 10% METRICS Inspection Fail Rate 20% Loan Conversion Rate 10% In 2019, likely to launch in Q1, we’ll Complaint Rate 10% have scoring metrics put in place for Complaint Average Resolution Days 5% all contractors. We will finalize the criteria with the BPWG. Documentation Failure Rate 10% Average Installation Process Score 10% Average Customer Service Score 10% Average Quality Workmanship Score 10%
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