Hanover Claims Manager Portal Training Proprietary and Confidential - PowerPoint PPT Presentation

Hanover Claims Manager Portal Training Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 1

Hanover Log In Page https://myaccount.hanover.com Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 2

Terms of Use and Privacy Requirement Agreement Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 3

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 4

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 5

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 6

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 7

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 8

Home Page Welcome Andrew Greene American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 9

Reporting a Claim Online Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 10

Confirmation Page Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC

Confirmation Page Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC

Home Page Proprietary and Confidential Material of The Hanover Welcome Andrew Greene Insurance Group. Not for External Distribution. LC American Enterprises Home Page Hanover Claims Manager 12345678 01234567 03456789 11234567 10123456 11223456 00123456 01023459 12123457 01122342 02034234 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 13

Account Summary Welcome Andrew Greene American Enterprises Hanover Claims Manager ZON 1234567 01 3217223 American Enterprises CPP 12/31/2011 12/31/2012 3217223 ZON 01234567 02 3217223 American Enterprises CPP 12/31/2010 12/31/2011 3217223 ZON 1234567 01 3217223 American Enterprises CPP 12/31/2009 12/31/2010 3217223 3217223 Workers ZON 01234567 02 American Enterprises Comp 12/31/2009 12/31/2010 3217223 3217223 WBN 03456789 01 American Enterprises C/L Umbrella 12/31/2010 12/31/2011 3217223 3217223 UHN 11234567 00 American Enterprises C/L Umbrella 12/31/2009 12/31/2010 3217223 3217223 LHN 10123456 01 American Enterprises C/L Umbrella 12/31/2008 12/31/2009 3217223 3217223 Monoline AWE 11223456 02 3217223 American Enterprises Liability 12/31/2010 12/31/2011 3217223 AMH 00123456 21 3217223 American Enterprises C/L Marine 5/5/2012 5/5/2013 3217223 AWE 01023459 20 3217223 American Enterprises C/L Auto 5/1/2012 5/1/2013 3217223 AMN 12123457 20 3217223 American Enterprises C/L Auto 12/31/2012 12/31/2013 3217223 3217223 IHN 01122342 01 American Enterprises C/L Auto 12/31/2011 12/31/2012 3217223 AMN 02034234 03 American Enterprises C/L Auto 12/31/2010 12/13/2011 3217223 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 14

Account Summary Welcome Andrew Greene American Enterprises Hanover Claims Manager ZON 1234567 01 3217223 American Enterprises CPP 12/31/2011 12/31/2012 3217223 ZON 01234567 02 3217223 American Enterprises CPP 12/31/2010 12/31/2011 3217223 ZON 1234567 01 3217223 American Enterprises CPP 12/31/2009 12/31/2010 3217223 3217223 Workers ZON 01234567 02 American Enterprises Comp 12/31/2009 12/31/2010 3217223 3217223 WBN 03456789 01 American Enterprises C/L Umbrella 12/31/2010 12/31/2011 3217223 3217223 UHN 11234567 00 American Enterprises C/L Umbrella 12/31/2009 12/31/2010 3217223 3217223 LHN 10123456 01 American Enterprises C/L Umbrella 12/31/2008 12/31/2009 3217223 3217223 Monoline AWE 11223456 02 3217223 American Enterprises Liability 12/31/2010 12/31/2011 3217223 AMH 00123456 21 3217223 American Enterprises C/L Marine 5/5/2012 5/5/2013 3217223 AWE 01023459 20 3217223 American Enterprises C/L Auto 5/1/2012 5/1/2013 3217223 AMN 12123457 20 3217223 American Enterprises C/L Auto 12/31/2012 12/31/2013 3217223 3217223 IHN 01122342 01 American Enterprises C/L Auto 12/31/2011 12/31/2012 3217223 AMN 02034234 03 American Enterprises C/L Auto 12/31/2010 12/13/2011 3217223 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 15

Account Summary Welcome Andrew Greene American Enterprises Hanover Claims Manager ZON 1234567 01 3217223 American Enterprises CPP 12/31/2011 12/31/2012 3217223 ZON 01234567 02 3217223 American Enterprises CPP 12/31/2010 12/31/2011 3217223 ZON 1234567 01 3217223 American Enterprises CPP 12/31/2009 12/31/2010 3217223 3217223 Workers ZON 01234567 02 American Enterprises Comp 12/31/2009 12/31/2010 3217223 3217223 WBN 03456789 01 American Enterprises C/L Umbrella 12/31/2010 12/31/2011 3217223 3217223 UHN 11234567 00 American Enterprises C/L Umbrella 12/31/2009 12/31/2010 3217223 3217223 LHN 10123456 01 American Enterprises C/L Umbrella 12/31/2008 12/31/2009 3217223 3217223 Monoline AWE 11223456 02 3217223 American Enterprises Liability 12/31/2010 12/31/2011 3217223 AMH 00123456 21 3217223 American Enterprises C/L Marine 5/5/2012 5/5/2013 3217223 AWE 01023459 20 3217223 American Enterprises C/L Auto 5/1/2012 5/1/2013 3217223 AMN 12123457 20 3217223 American Enterprises C/L Auto 12/31/2012 12/31/2013 3217223 3217223 IHN 01122342 01 American Enterprises C/L Auto 12/31/2011 12/31/2012 3217223 AMN 02034234 03 American Enterprises C/L Auto 12/31/2010 12/13/2011 3217223 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 16

Account Summary Welcome Andrew Greene American Enterprises Hanover Claims Manager ZON 1234567 01 3217223 American Enterprises CPP 12/31/2011 12/31/2012 3217223 ZON 01234567 02 3217223 American Enterprises CPP 12/31/2010 12/31/2011 3217223 ZON 1234567 01 3217223 American Enterprises CPP 12/31/2009 12/31/2010 3217223 3217223 Workers ZON 01234567 02 American Enterprises Comp 12/31/2009 12/31/2010 3217223 3217223 WBN 03456789 01 American Enterprises C/L Umbrella 12/31/2010 12/31/2011 3217223 3217223 UHN 11234567 00 American Enterprises C/L Umbrella 12/31/2009 12/31/2010 3217223 3217223 LHN 10123456 01 American Enterprises C/L Umbrella 12/31/2008 12/31/2009 3217223 3217223 Monoline AWE 11223456 02 3217223 American Enterprises Liability 12/31/2010 12/31/2011 3217223 AMH 00123456 21 3217223 American Enterprises C/L Marine 5/5/2012 5/5/2013 3217223 AWE 01023459 20 3217223 American Enterprises C/L Auto 5/1/2012 5/1/2013 3217223 AMN 12123457 20 3217223 American Enterprises C/L Auto 12/31/2012 12/31/2013 3217223 3217223 IHN 01122342 01 American Enterprises C/L Auto 12/31/2011 12/31/2012 3217223 AMN 02034234 03 American Enterprises C/L Auto 12/31/2010 12/13/2011 3217223 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 17

Customize Columns Ascending/Descending Order Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 18

Claims Summary Welcome Andrew Greene American Enterprises Hanover Claims Manager 0016455496 American Enterprises ZDH 35022725 22 CPP Andrew Greene 1500000232 1500000232 1500000615 1500000133 1500000615 1500000133 1500000688 1500000145 1500000228 1500000145 1500000679 1500000676 1500000688 1500000679 1470000228 1500000676 1480000678 1472345741 1400000228 1480000678 1480000678 1470000678 1472345741 1500000678 1500000133 1500000678 Proprietary and Confidential Material of The Hanover Insurance Group. Not for External Distribution. LC 19