Hab Habit it Theor eory No screens Say your name Prof. Lydia - - PowerPoint PPT Presentation

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Hab Habit it Theor eory No screens Say your name Prof. Lydia - - PowerPoint PPT Presentation

Hab Habit it Theor eory No screens Say your name Prof. Lydia Chilton COMS 4170 5 March 2018 1 Goal 1 Build websites that suit the needs and abilities of users To accomplish a goal, users must execute an operation and evaluate the result


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Hab Habit it Theor eory

  • Prof. Lydia Chilton

COMS 4170 5 March 2018 No screens

Say your name

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Goal 1

Build websites that suit the needs and abilities of users

To accomplish a goal, users must execute an operation and evaluate the result

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Users interact with the system to accomplish a goal.

Low-level goals: Clicking, Typing Intermediate goals: Filling out forms High-level goals: Buying a book

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User Model: The Seven Stages of Action

There is visible feedback the user can evaluate There are visible actions the user can execute

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But how does the user know what goal to pick? And how do you get them to do it again tomorrow?

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Habit Formation Theory

With implications for design

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Lose weight Drink less Control anger Study more

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Good Intentions = Success

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Why do some people succeed? Good habits.

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Definition of “Habit”

The choices that all of us deliberately make at some point, and then stop thinking about but continue doing, often every day.

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Two theories: Conscious Control vs. Habits

Many people model themselves as agents in control of our decisions.

  • “intention”
  • “personal responsibility”
  • “will power”
  • “executive control”

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However, our habits are unconscious and determine at least 40% of our behavior.

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Two theories: Conscious Control vs. Habits

Many people model themselves as agents in control of our decisions.

  • “intention”
  • “personal responsibility”
  • “will power”
  • “executive control”

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However, our habits are unconscious and determine at least 40% of our behavior.

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Why do we have habits?

  • Habits evolved to save energy by cutting down on decisions.

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  • Stored in the oldest reptilian part of our brain (basal ganglia)
  • Controls automatic behaviors (breathing, swallowing)
  • What happens when this part of the brain is damaged?
  • People are paralyzed by indecision about small things.
  • What part of their face should I look at?
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The Habit Loop

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Mechanism of Habits

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Rat Experiments: Cue, Routine, Reward

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Rat Brain Activity

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During habitual behavior: the Action becomes routine, and the agent stops thinking about it.

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Human Patient: “Eugene”

  • Only has a basal ganglia
  • No new memory formation
  • Still able to learn

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How to Create a Habit

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Monkey Experiments: Cue, Routine, Reward

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Monkey Experiments: Neural Firing

Early Iterations Late Iterations

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Rational response to incentives Habit – a choice we make without thinking and continue to do everyday

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Cr Craving: A strong feeling of desire for

something before you get it.

CRAVING FOR JUICE

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McDonalds: Craving for Taste

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McDonalds: Craving for Familiarity

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Nail Biting: Craving for Stimulation

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Email: Craving for distraction

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What happens if you give him juice sometimes but not others?

He performs the action a lot.

What draws us to act is not the sensation we receive from the reward itself, but the need to alleviate the craving for that reward.

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What else in life has Va

Variable Rewards?

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Types of Variable Reward

  • Social Acceptance (Tribe)
  • Material Goods, money,

information (Hunt)

  • Mastery, Competency,

Completion, Consistency (Self)

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Cravings are feelings. We “think” with feelings

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How do you know when to sl

sleep?

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How do you know when to ru

run away?

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How do you know when to ea

eat?

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How do you know when to pee

pee?

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How do you know when to as

ask a a ques estio tion?

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Fe Feelings drive beha behavi vior

Eat Sleep Run away Pee Ask Hungry Tired Fear Antsy Confusion

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Building Habit Forming Products

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Internal and External Triggers (Cues)

  • External: Food smells, enticing visuals
  • Internal (similar to a craving)
  • Boredom
  • Loneliness
  • Frustration
  • Confusion
  • Validation

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Goal of a Habit-Forming Product

to solve the user’s pain by creating an association so that the user identifies the product as the source of relief.

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Sources of Pain

  • Fogg states that all humans are motivated to
  • seek pleasure and avoid pain,
  • seek hope and avoid fear,
  • seek social acceptance and avoid rejection.

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Examples of Triggers

Facebook/Twitter Google News Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

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Are we slaves to our unconscious behavior?

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Hungry Tired Fear Antsy Confusion

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Summary

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Users interact with the system to accomplish a goal.

Low-level goals: Clicking, Typing Intermediate goals: Filling out forms High-level goals: Buying a book

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User Model: The Seven Stages of Action

There is visible feedback the user can evaluate There are visible actions the user can execute

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But how does the user know what goal to pick? And how do you get them to do it again tomorrow?

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Habits: The choices that all of us deliberately make at some point, and then st stop thinking about but continue doing, often every day.

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The Habit Loop

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CRAVING FOR JUICE

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What draws us to act is not the sensation we receive from the reward itself, but the need to alleviate the craving for that reward.

The Habit Loop is Driven By Cravings

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Fe Feelings drive beha behavi vior

Eat Sleep Run away Pee Ask Hungry Tired Fear Antsy Confusion

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Building Habit Forming-Products

Facebook/Twitter Google News, Instagram Email Boredom Loneliness Frustration Confusion Indecisiveness Validation of importance Fear of missing out

to solve the user’s pain by creating an association so that the user identifies the product as the source of relief.

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