Getting started with Measurement for Improvement by Andrew - - PowerPoint PPT Presentation

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Getting started with Measurement for Improvement by Andrew - - PowerPoint PPT Presentation

WELCOME TO THIS SIGN UP TO SAFETY WEBINAR Getting started with Measurement for Improvement by Andrew Barraclough All participants lines are muted to reduce background noise How we are supporting whole hospital transformation with


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WELCOME TO THIS SIGN UP TO SAFETY WEBINAR

Getting started with Measurement for Improvement by Andrew Barraclough

All participants lines are muted to reduce background noise

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“How we are supporting whole hospital transformation with measurement and data at Nottingham University Hospitals”

Andrew Barraclough, Head of Analysis and Intelligence, Better for you, Nottingham University Hospitals

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3 September measurement webinar series “How we are supporting whole hospital transformation with measurement and data at Nottingham University Hospitals” TODA Y Webinar 1: Getting started with Measurement for Improvement

  • Measurement for improvement – the what and why
  • Driver diagrams – refresh, examples and usage
  • Quality Measurement Journey – the what and why

UPCOMING: 30 September, 1000-1100 Webinar 2: Learn to love your data!

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‘Measurement is only a handmaiden to improvement, but improvement cannot act without it.’

Dr Don Berwick, A Primer on Leading the Improvement of Systems, BMJ, 1996, vol 312, p620

Measurement & Improvement 4

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Better for you 5

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Bfy Fundamental Course

Building Capacity And Capability

Bfy Fundamental Course - Variants

An Introduction to Measurement for Improvement Patient Safety Programme – May 2014

Andrew Barraclough, Head of Analysis and Intelligence, Better for You

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Introduction to Measurement for Improvement

Andrew Barraclough, Head of Analysis and Intelligence, Better for you 2 2
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7 Building Capacity And Capability

F2 Doctor Training Measurement Message of the Week

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Measurement Skills Needed

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http://www.institute.nhs.uk/index.php?o ption=com_joomcart&main_page=doc ument_product_info&products_id=763 &cPath=94

Three Types of Measurement

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Aspect Improvement Accountability Research

AIM Improvement of care Comparison, choice, reassurance, spur for change New knowledge METHOD Test Observability Tests are observable No test; merely evaluate current performance Test blinded or controlled tests Bias Accept consistent bias Measure and adjust to reduce bias Design to eliminate bias Sample Size “Just enough” data, small sequential samples Obtain 100% of available, relevant data “Just in case” data Flexibility of Hypothesis Hypothesis flexible, changes as learning takes place No hypothesis Fixed hypothesis Testing Strategy Sequential tests No tests One large test Determining if a Change is an Improvement Run charts or Shewhart control charts No change focus Hypothesis, statistical tests (t-test, F-test, chi square), p-values Confidentiality of the Data Data used only by those involved with improvement Data available for public consumption and review Research subjects’ identities protected

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Three Types of Measurement: Differences

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Patient Safety First on Measurement

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Good patient theatre experience

AIM

Cause and effect driver diagram 1

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Avoid unnecessary delays Keep the patient informed Avoid unnecessary discomfort

Good patient theatre experience

AIM PRIMARY DRIVERS

Cause and effect driver diagram 2

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Avoid unnecessary delays

Minimise starvation time

Keep the patient informed

Minimise pre-op time

Avoid unnecessary discomfort

Avoid cancellations Provide timely recovery Provide relevant information Provide information in a timely fashion Control pain effectively Implement SSI bundle (inc. control body temp) Minimise complications in recovery

Good patient theatre experience

AIM PRIMARY DRIVERS SECONDARY DRIVERS

Cause and effect driver diagram 3

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Avoid unnecessary delays

Minimise starvation time

Keep the patient informed

Minimise pre-op time

Avoid unnecessary discomfort

Avoid cancellations Provide timely recovery Provide relevant information Provide information in a timely fashion Control pain effectively Implement SSI bundle (inc. control body temp) Minimise complications in recovery

Good patient theatre experience

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AIM PRIMARY DRIVERS SECONDARY DRIVERS

Cause and effect driver diagram 4

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Driver Diagrams – additional ideas

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http://www.institute.nhs.uk/qual ity_and_service_improvement _tools/quality_and_service_im provement_tools/driver_diagra ms.html http://www.ihi.org/education/ihiopens chool/resources/Pages/Activities/Gol dmannDriver.aspx

Driver Diagrams – further guides

http://www.apiweb.org/QP_whats-your- theory_201507.pdf

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AIM

Concept Measure Operational Definition Data Collection Plan Data Collection Analysis

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Source: IHI then NHS Institute

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ACTION

Quality Measurement Journey

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A concept that can help us deliver on measurement for improvement

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QMJ Example

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Documenting the QMJ 1

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Documenting the QMJ 2

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"Measurement is not a mathematical, natural science process. It's a social process. People do the measuring: it's not just about putting something into a machine that churns

  • ut a number.“

Dr Elaine Maxwell, the Health Foundation's Assistant Director for Patient Safety

Measurement as a Social Process

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Introducing Davis Balestracci

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Use of Data as a Process

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UPCOMING: 30 September, 1000-1100: Webinar 2: Learn to love your data!

  • Born to Run-chart – measurement over time
  • Why I Hate Pie Charts
  • What Charts You Most Likely Should Be Using
  • Why Two Point Comparisons Are Evil

   

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UPCOMING: 30 September, 1000-1100: Webinar 2: Learn to love your data!

Thank you andrew.barraclough@nuh.nhs.uk @ AndrewBarraclo1