Getting Client Buy-in Presenter: Christian Wielage PGU Class 3 - - PowerPoint PPT Presentation
Getting Client Buy-in Presenter: Christian Wielage PGU Class 3 - - PowerPoint PPT Presentation
Class 3: Advanced Forecasting & Getting Client Buy-in Presenter: Christian Wielage PGU Class 3 Class 3 will first cover advanced forecasting technics. After that we will discuss Getting your Clients to buy- in and techniques for
PGU Class 3
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Class 3 will first cover advanced forecasting technics. After that we will discuss “Getting your Clients to buy-in” and techniques for selling these services.
- A. Advanced Forecasting Technics
- 1. Deferred Revenue (Timing Concepts)
- 2. Allocations (Excel Loop)
- 3. Balance Sheet at consolidated level
- 4. VAT (Value Added Tax)
- B. Client Buy-in
Housekeeping
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- Your case studies have been approved unless you received an email indicating
- therwise.
- If you submitted all the case studies you will receive a notification of you
graduation by next week. Diploma and Digital Icon will be send out this month
- Those of you who have not submitted you case studies yet, you have an
unlimited amount of time to submit the case studies, but we recommend that you get cracking so that we can certify you ASAP.
- The next session of PGU starts on October 21st.
Financial Professionals: Collaborating Around PlanGuru
Most of your clients will only know PlanGuru through “PlanGuru Analytics”, others will need the core PlanGuru Software to facilitate effective collaboration. Client does not need core PlanGuru tool For most of our PlanGuru CPA firms, very few of their clients own the PlanGuru application. Because PlanGuru makes the highly difficult, non-value-add work, of “budget building” much easier, there is common a fear that if the client learns about PlanGuru they will just buy it and cut you out of the picture. To avoid this you want to set the proper mindset upfront. Your value to them is not as a financial modeler, it is as a trusted business partner who: 1) already knows the cleint’s business very well and 2) has gained great insight into the budgeting/ forecasting/ planning by working with a broad spectrum of clients. It is about the process of having an
- utsider shine a critical light, in a systematic way, on a regular basis.
Client does need core PlanGuru tool For some larger businesses, where there are multiple key decisions makers, you may need enable them with PlanGuru and act as the “Plan Manager”. You will design the process, do the core set-up and leave the downstream users with nothing but “refinement” responsibilities. You will do the ongoing analysis and serve as Part-time CFO. PlanGuru Launch partnerships are available if you are fearful of biting off more than you can chew. http://www.planguru.com/products/launch/
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The US Budgeting Crisis
Very few small businesses have a meaningful budgeting, forecasting and performance review process.
Without relevant experience they:
- Struggle with the technical aspects of preparing this work
- More frequently they fail to see the value and do not try
Very few accounting firms/ bookkeepers generate revenue from providing these services to their clients
Cannot reconcile the cost of delivering these services with what the client is willing to pay. This can change!
Huge untapped-reservoir of opportunity for these services
What are OCS?
1) Operating Budget/Forecast
Organizations construct their budget at the beginning of the year and perform ongoing performance review. Rolling cash forecast process. Performance Review w/ Budget vs. Actual Comparison Rolling Forecast
4) Big Decision Analysis
Many organizations make large investments, acquisitions, or bid on large contracts. These decisions need to be evaluated in an organized and effective way. Quickly build intelligent financial projections
3) External Estimate
When organizations need to demonstrate their estimated financial future to: Lenders Investors Business Partners Board of Directors
2) Strategic Planning
Defines the vision for the future, provides the budget with high level targets. Assess risks and
- pportunities, yielding better strategic decisions
and contingency plans. Sensitivity/Scenario Analysis Break-even Business Valuation
Performance Review: Continuously reviewing performance generally and against budgeted/ forecasted targets
The Repeating Cycle of Success
Jan Feb Mar
Strategic Planning Process: Typically performed in the middle
- f the fiscal year. Sets the
direction for future.
April May June July Aug Sept Oct Nov Dec
Budgeting Process: In accordance with the high level parameters set in the strategic plan Rolling Forecast: Accurate and tactical view of where the business is headed.
Ways to offer OCS
Mid-Large Engagements
Situations with multiple departments, locations, subsidiaries, cost centers, etc. Multiple decision makers might be involved in the budget setting
- process. In these situations you may spend
weeks or months on the target setting process. Sometimes having a team member working on a client for a couple days at a time. Each month, taking the time to prepare and review all of the data with all team members might take a couple days, culminating in 1 or more big monthly meetings.
Small Business Standard Review
Spend between 1 to 4 days to choose forecasting methods and set assumptions for the budget at the beginning of the year. Spend between 1 to 8 hours on preparing the month review and formulating pre-meeting conclusions and
- questions. 1-3 hour review with client.
Teaching, Training & Support
For your clients that have in-house employees capable of managing this process you may just want to provide implementation and training
- process. The PG team can help.
Light Review
Less than one day: creating the analysis, choosing forecasting methods and setting assumptions at the beginning of the year. Spend between 20 mins to 2 hours on preparing the monthly review and formulating pre-meeting conclusions and questions. Meetings are 30 mins to 2 hours. Maybe you simply prepare and upload the data, make a few comments and tell the client their numbers are available for review; you don’t have a meeting.
Flexibility
None of these are cut and dry. For example, a company without cash concerns may only do a rolling forecast every quarter, less maintenance.
Think small: It is your small business clients that serve as the best marketplace for this service.
- The complexity of their business does not warrant a true CFO,
but the core exercises that a CFO does are still needed. Smaller means easier.
- Huge market, millions of small businesses are not doing any
budgeting and performance review The smaller they get, the more that exist.
- See tremendous benefit because they are so deficient.
There is opportunity in the “Large” Small Business area. Get a huge leg up in the client acquisition process.
- Pitching a low-cost Outsource CFO service will be a key
differentiator when businesses are interviewing multiple CPA firms.
- Keep your clients while they pay more.
The accounting industry is changing rapidly, firms that do not respond will not succeed.
Be your client’s Outsourced Finance Department
200,000 400,000 600,000 800,000 1,000,000
US Firms by Rev
2.4 MM
Not a “chicken or the egg” dilemma
Presentation for Clients
Juxtaposed “the new you” versus the “delinquent small business masses” Help your clients understand all the benefits of hiring you to be their outsourced CFO Show them concrete examples alongside this PowerPoint
[INSERT NAME OF Advisor] [INSERT NAME OF FIRM] Prepared for: [INSERT NAME OF CLIENT]
[INSERT FIRM ICON/LOGO]
Budget, Forecast & Plan for More Profit
[INSERT OF FINANCIAL PROFESSIONAL’S FIRM INFORMATION] [THIS CAN BE MULTIPLE SLIDES DEPENDING ON PREFERENCE]
Insert Your Company Header
Budget, Forecast & Plan for More Profit
Flying blind: Simply reviewing historical financial statements is not enough!
- Taking the time to build budgets, do performance review and re-forecast the future
drives better decisions.
- All important decisions should be made in the context of a budgeting/forecasting
meeting weighting out the pros and cons in a systematic way with real data
Successful Large Organizations make important decisions in the context of a budgeting, forecasting and planning process. Many large companies have hundreds or thousands of people directly involved in provide management with the projections. Accounting Department > Finance Department > Decisions Makers Operate like the big companies: We can help your team implement these time tested methods by providing our technical expertise and experience.
We will be your Outsourced Finance Department
At [INSERT FIRM NAME] we are experts in building budgets and plans, let us do the heavy lifting for you.
- This will enable you to exclusively focus your time on the value adding
discussions and thoughts, not complicated model-building.
- Because we are so much more proficient than the other firms, we
can deliver this service at a price-point that our competition simply cannot achieve.
We will facilitate and optimize the performance review process to focus on what is most important.
- Drive the necessary discussions, ask the important questions.
- Simply show up to the meeting and we will have the analysis ready for discussion..
Our experience with a diverse group of clients gives us a unique and insightful perspective that an exclusively in-house team would not have.
- Share best practices in respect to optimizing your budget and financial review process.
- Develop actionable conclusions like specific cost/expense saving recommendations.
Budget, Forecast & Plan for More Profit
Insert Your Company Header
Forward Looking Project Types
Insert Your Company Header
1) Operating Budget/Forecast
Organizations construct their budget at the beginning of the year and perform ongoing performance review. Rolling cash forecast process. Performance Review w/ Budget vs. Actual Comparison Rolling Forecast
2) Strategic Planning
Defines the vision for the future, provides the budget with high level targets. Assess risks and
- pportunities, yielding better strategic decisions
and contingency plans. Sensitivity/Scenario Analysis Break-even Business Valuation
4) Decision Analysis
Many organizations make large investments, acquisitions, or bid on large contracts. These decisions need to be evaluated in an organized and effective way. Quickly build intelligent financial projections
3) External Estimate
When organizations need to demonstrate their estimated financial future to: Lenders Investors Business Partners Board of Directors
Perfor
- rmanc
ance e Review: w: Continuously reviewing performance generally and against budgeted/ forecasted targets
The Repeating Cycle of Success
Jan Feb Mar
Strate tegi gic Plann nning ng Proce cess ss: : Typically performed in the middle of the fiscal year. Sets the direction for future.
April May June July Aug Sept Oct Nov Dec
Budgetin eting Proc
- cess
ss: : In accordance with the high level parameters set in the strategic plan Roll llin ing Forecas ast: t: Accurate and tactical view of where the business is headed. Insert Your Company Header
The Magic Report: Everyone is looking for a tool that will instantly produce information that will yield better decisions, unfortunately that is a fantasy. Regular Budget/Performance Review: There is only one place to start for any business that is serious about making better decisions:
- Starting the year with a line-by-line budget setting process
- Monthly Performance Reviews w/ Budget vs Actual comparisons
- Monthly Rolling Forecasts
Cultivating a Better Decision Making Process: Yes, or course, this will take some time, but as time goes on your business will start making better decisions.
It is the process, not the end-product, that adds value.
Insert Your Company Header
Line-by-line budget setting exercise
– Systemically discuss all parts of the business to identify room for improvement, this will spark conversations and ideas that would never be discussed otherwise.
- An IT revolution has opened up huge cost savings possibilities. We work with a number of different
companies and see a wide variety of cost/expense reducing solutions.
– Make targeted adjustments to businesses to reach the goals set in the budget. – Challenging decision makers to “go on the record” stimulates a deeper understanding of the business. – A series of tangible goals/targets give employees something to shoot for. Push the team to go above and beyond with financial incentives that make sense for the business.
It is the process, not the end-product, that adds value.
Insert Your Company Header
Monthly Performance Reviews w/ Budget vs. Actual comparisons
– Comparing “what happened” to “what we thought was going to happen” can enable your team to reshape their understanding of the mechanics of the business. – When key decision makers are forced to “go on the record”, they have a greater sense of personal responsibility to figure out how to make “their number” or figure out what is truly wrong so that improvements can be made. – Team becomes Proactive not Reactive – Making more targeted adjustments to the business to reach the goals set in the budget and consider strategic changes when necessary.
It is the process, not the end-product, that adds value.
Insert Your Company Header
Monthly Rolling Forecast
– Actual results replace the budget for past months and the remaining periods are re-forecasted. – Information cultivated in the performance review will help set targets.
- What assumptions were right? What assumptions were wrong?
- Revise Forecasting Methods to become better over time.
– Provide management team with an accurate rolling cash forecast.
- Enable them to be ready for any expected cash shortfalls.
– What is REALLY going to happen? – Centerpiece of the tactical decision making process
It is the process, not the end-product, that adds value.
Insert Your Company Header
On-Going Analysis
Good cop, bad cop
We will act as your “bad cop” and ensure continuous budgeting accountability among your employees.
Be ready on a dime
We will be able to walk into a meeting and be ready to have a discussion on the present and future of your budgeting plans at any time.
Insert Your Company Header
A common language
When you budget and use ratio analysis and business drivers decisions can be made using a common language backed up by real numbers and analytics.
Not About Getting it “Right”
Insert Your Company Header
A common objection: “we cannot predict the future” The correct response: “that doesn’t matter”
- In the forecasting process we set a baseline. As we see that
certain assumptions will not pan out, we can calculate the variance and apply that to the baseline. With this we will always have a good idea of where we stand.
- It is about creating a direction to work towards.
Managing to a Targeted Profit
People make different decisions in order to hit their targets. The little things add up.
- There is a trade event coming, they can spend $2,000 at the
printer they always use… or they shop it around and save $800.
Construction Company Without Architect
Insert Your Company Header
A common objection: “we cannot predict the future” The correct response: “that doesn’t matter”
- In the forecasting process we set a baseline. As we see that
certain assumptions will not pan out, we can calculate the variance and apply that to the baseline. With this we will always have a good idea of where we stand.
- It is about creating a direction to work towards.
Managing to a Targeted Profit
People make different decisions in order to hit their targets. The little things add up.
- There is a trade event coming, they can spend $2,000 at the
printer they always use… or they shop it around and save $800.
A Long-Term Strategic Plan Serves 3 Vital Roles
1st, it sets the direction for the future that the operating budget is aligned to achieve. 2nd, it is a framework for a “what-if” exercise. In an age when technology can change an industry overnight, a business must identify their largest long-term risks/opportunities and understand their estimated impact. With this info, make tactical adjustments, long-term shifts and contingency plans.
- Sensitivity analysis, scenario analysis, ratios, breakeven or business
valuation 3rd, it serves as a personal financial review for the business owners; they can look at their business in the same way they look at their stocks and bonds (when can they retire, should they sell?).
- Personal Cash Flow Analysis or business valuation
Strategic Planning
Insert Your Company Header
Our Contact Information
[INSERT FIRM/INDIVIDUAL CONTACT INFORMATION] [Phone number] [Email] [Address]
We look forward to servicing your budgeting, forecasting, and planning needs!
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- Choosing the correct structure for a project (not the most detailed) is critical to
success.
- “Show me the detail” vs. “We’re not that good”
- Different projects require different levels of detail.
- Same concept applies to forecasting methods.
- Start Simple and build as time goes on.