MANAGEMENT FUNDAMENTALS
Lesson 6
Teamwork
FUNDAMENTALS Teamwork Lesson 6 Teamwork Why Teams @ Work - - PowerPoint PPT Presentation
MANAGEMENT FUNDAMENTALS Teamwork Lesson 6 Teamwork Why Teams @ Work Organization? Work in organizations is inter-connected HR Fin Prod Mkt IT Admin What is a Team? Two or more An unit of two or more people people who interact and
Lesson 6
Teamwork
Work in organizations is inter-connected
HR Prod Mkt IT Admin Fin
Two or more people Have regular interactions Shares a goal Committed and accountable
“”There is no secrets. Hard, hard. Work, having vision of what is coming up and running a good training program” – Coach Jurgen Grobler (GB – men’s 8 rowing – Rio 2016)
Differences between ‘Group’ and ‘Team’
Team Group Shares or rotates leadership roles Has designated strong leader Holds team accountable to each other Holds individuals accountable Has collective work tasks Has individual work tasks
Five Common Dysfunctions of Teams
Formal Team – defined by formal organization structure
Vertical: functional or command team Horizontal: committee with cross-functional membership Special Purpose: project teams
Self-Directed Teams – supervised by elected employee
Diverse skills and functions Access to resources Team is empowered to make decisions
Virtual Teams Teams who work without physical touch/interactions
Use technology to build relationships Shape culture through technology Monitor progress and reward members
Virtual teams can be local or global
Global Teams
Cross-border work teams Members from different nationalities May operate virtually
Determinants of Team Cohesiveness
Team interaction Shared goals Personal attraction to the
team
Teams deal with task conflict and relationship conflict Balancing Conflict and Cooperation
Conflict can help eliminate groupthink Conflict can cause morale and productivity problems
Causes of Conflict
Competition over resources Communication breakdowns
Competing style Avoiding style Compromising style Accommodating style Collaborating style