1 www.salga.org.za KNOWLEDGE MANAGEMENT LEARNING EXCHANGE: SALGA PRESENTATION Durban, 14 March 2013 Mapule Letshweni
www.salga.org.za BACKGROUND The South African Local Government Association (SALGA) is the sole representative voice of Local Government , constitutionally recognised and referred to as Organised Local Government. There isn’t another institution like SALGA in the country and there are not many with such Constitutional backing or mandate on the continent nor the world. SALGA is recognized and entrenched in the Constitution and legislation (i.e. Organised Local Government Act, Municipal Systems Act, White Paper for Local Government and the IGR Framework). SALGA is Local Government leadership because SALGA leadership (NEC) is democratically elected into power by the leadership of 278 municipalities, with the mandate to represent, advocate and speak on their behalf in the highest offices of the country. Organised Local Government ensures municipal participation in the system of IGR by articulating municipal interests and coordinating their policies and programmes with those of the other spheres. 2
www.salga.org.za SALGA MANDATE Lobby, Knowledge SALGA Support & Employer Capacity Strategic Advocate & & Information Body Advice Profiling Mandate Represent Building Sharing Transform local Act as an Lobby, advocate, Support and Build the capacity Serve as the Build the profile government to protect and employer body advise our of the municipality custodian of local and image of enable it to fulfil representing all represent the members on a as an institution as local government government its municipal interest of local range of issues well as leadership within South intelligence and developmental members and, by government at to assist and technical the knowledge hub Africa as well as mandate. agreement, relevant effective capacity of both and centre of local outside the structures and associate execution of Councillors and government country. members. platforms. their mandate. Officials. intelligence for the sector. The Voice of Local Government The Voice of Local Government
www.salga.org.za STRATEGIC GOALS & PRIORITIES 2012-17 GOALS GOA LS 1. Local Government delivers equitable and sustainable services 2. Safe and healthy environment and communities 3. Coherent Planning and Socio-economic development at the local level 4. Effective and responsive Local Govt that is accountable to communities 5. Human Capital development in local government 6. Financial and organisationally capacitated municipalities 7. An effective and efficient administration APEX APEX PRIO PRIORITIES RITIES 1. Fiscal and Financial Management 2. Legislative and Policy Review 4 3. Municipal Capacity Building
www.salga.org.za PRIORITY PROGRAMMES FOR 2013/14 1) CAPACITY BUILDING: 3) PROFILING OF LOCAL GOVERNMENT: • Develop a Holistic Capacity building • Profile the LG sector (Tangible success stories on strategy for the sector service delivery and development) • Initiate a Local Government academy • Enhanced interface between communities and elected local public representatives eg “Know your Councillor” • Build SALGA municipal intelligence campaign capability • Facilitate training & knowledge sharing 4) LOCAL GOVERNMENT FISCAL REVIEW: • Facilitate Peer Learning networks • Push for fundamental overhaul of the Local Government fiscal dispensation 2) RAPID RESPONSE/ SUPPORT: 5) INTERFACE WITH LEGISLATURE • Facilitate SALGA led, technical and • Popularise and step-up the SALGA parliamentary political support to manage crisis programme situations that arise from time to time 5
www.salga.org.za FLAGSHIP PROJECTS 2013/14 (KM) Focus Flagship Projects for 2013/14 Area Knowledge Facilitation of Municipal peer learning networks Sharing Roll out of the SALGA Municipal Barometer (Municipal data & information system) Profiling Profiling of Local Government and Councillors; Local Govt Improving the participation of SALGA in the International Arena Profiling Local Government at international level Internal Implementation of a phased sustainable conditions of service for SALGA Focus employees (employee benefits) Capex project – implementation of video conferencing across all SALGA offices to improve operational efficiency. 6
www.salga.org.za APP 2013/14 (KM) HUMAN CAPITAL DEVELOPMENT IN LOCAL STRATEGIC GOAL 5 GOVERNMENT APP 2013/14 5-YEAR KPI (STRATEGIC PLAN 2012-17) KPI No DELIVERABLE STRATEGIC OBJECTIVE 5.3 HUMAN RESOURCE MANAGEMENT Enhanced peer learning and knowledge sharing within and between Knowledge sharing and inter-municipal 47 municipalities peer learning programme implemented Implementation framework and guide for 48 HR Strategy completed Local Government Human Resource Policy and Strategy developed Stakeholders lobbied on Proposals on HR and rolled out 49 Norms and standards; systems and policies for LG Administration Integration
www.salga.org.za KNOWLEDGE MANAGEMENT
www.salga.org.za KEY OBJECTIVE • To improve service delivery and performance of local government • by building the collective and KM as individual skills and capacity of municipal practitioners critical • through developing a strong strategic culture and practice of peer resource learning and knowledge sharing across local government and its stakeholders “ Leading and learning is one of 4 key elements of developmental local government” (Local Govt White Paper, 1998)
www.salga.org.za KEY PRINCIPLES • Many KM definitions, approaches and methodologies - find one that works for your municipality; • All workers are knowledge workers – everyone has a role to play; • Connections more than collections - create platforms for engagements; • Institutionalisation of KM - through strategies / frameworks; processes; technology; • KM must produce tangible result i.e. – better decision making; – improve productivity / governance; – employee development; – better customer-service; – innovation.
www.salga.org.za KEY PRINCIPLES • Effective management of knowledge requires hybrid solutions involving both people and technology - technology makes it possible, people make it happen. • Knowledge management requires resources - financial, human, technology, training & development. • Location of KM - there is no set location that is best; the following considerations are important: • KM function must be driven by the strategic objectives & plans of the Municipality (GDS, IDPs) • The function must cut across the entire organisation through platform such as steering committee, champions forum; central KM support group etc.
www.salga.org.za STRATEGIC PILLARS Peer Learning (Networks / Events) Knowledge Hub Research, Benchmarking (Portal/Resource Centre) & Performance Reviews The effective transformation of SALGA into a learning / knowledge organisation requires each portfolio to contribute to each of the three pillars 12
www.salga.org.za PEER LEARNING Facilitate Vertical & Horizontal Learning Facilitate Inter-sector / Inter-Stakeholder Learning Facilitate peer learning within Municipalities Facilitate peer learning within SALGA Turn SALGA and Municipalities into learning organisations
www.salga.org.za RESEARCH & BENCHMARKING • Initiate municipal research partnerships with academic and other research agencies; • Develop a national benchmarking programme focusing on a variety of focus areas; • Develop a national peer review programme for municipalities.
www.salga.org.za LG KNOWLEDGE HUB / RESOURCE Champion a comprehensive, integrated, highly accessible (web-based) portal for all LG information and knowledge • House local government research, data, guides, toolkits, legal and policy briefs and other knowledge products • Disseminate electronic newsletter regularly to a wide local government audience • Provide platform for online CoPs • House internal SALGA documents that must be accessible to all SALGA officials • Build wide user base through aggressive marketing and communication of the portal
www.salga.org.za SALGA WEBSITE: KNOWLEDGE HUB 16
www.salga.org.za SALGA WEBSITE: KNOWLEDGE HUB 17
www.salga.org.za LG Knowledge Hub / Resource
www.salga.org.za LG Knowledge Hub / Resource
www.salga.org.za LG Knowledge Hub / Resource
www.salga.org.za LG Knowledge Hub / Resource
www.salga.org.za PROGRAMMES 2013/14 Focus Area Structured Knowledge Host and or coordinate knowledge sharing and learning events / Sharing & Learning engagements; (Networks & Events) Facilitate peer learning and sharing; Facilitate the following structured learning networks to share information, knowledge, best practices and lessons: Municipal Managers Forum District Learning Network Mining & LG Network SA Cities Network - KMRG LED & ICT Networks LG Migration Network (LOMNET)
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