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Examining the Potential for Tablet Use in a Higher Education Context Nikolaus Fischer, Stefan Smolnik, Dennis Galletta Leipzig, 27.02.2013 Tablets in Higher Education Agenda 1 Introduction 2 Research Questions & Goals 3 Theoretical


  1. Examining the Potential for Tablet Use in a Higher Education Context Nikolaus Fischer, Stefan Smolnik, Dennis Galletta Leipzig, 27.02.2013

  2. Tablets in Higher Education Agenda 1 Introduction 2 Research Questions & Goals 3 Theoretical Foundations Research Methodology 4 5 Results Discussion & Conclusion 6 7 Feedback 1 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  3. Tablets in Higher Education Our Study Evaluates the Potential for Tablet Use in Higher Education • Motivation: More and more individuals are adopting tablets for entertainment purposes. But are tablets also useful in schools and universities? Are they “ready” for curricular use? • Research Question: Can students’ learning processes be effectively supported by tablet devices? 2 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  4. Tablets in Higher Education The Paper is Embedded in Existing Mobile Computing and E-Learning Theory Mobile Computing Computer-Mediated Learning Technological background Educational framework • Mobile Computing = ”Capability to physically • Here: Defined as technology-enabled learning move computing services with us” (Lyytinen, (rather than restricted to “distance learning”) as 2002) tablets can be used in class, at home, and in physical team meetings (Behar, 2011) • Virtual classrooms, automatic machine transcription of lectures, and computerized delivery of exams are revolutionizing traditional classroom teaching  Such possibilities could potentially be further disseminated and gain greater acceptance through student tablet use (Krakovsky, 2010; Lin & Zhang, 2008; Alltizer & Clausen, 2008) • Technological advances in universities (esp. in terms of infrastructure) should make the adoption • Apple’s iPad has heralded in a new generation of tablets more feasible of computing devices (Difference Tablet PC ↔ Tablets ; Atkinson, 2008) 3 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  5. Tablets in Higher Education The Data Collection Consisted of two Complementary Phases Two-Part Empirical Study 1 2 Longitudinal Test User Group Focus Group Study • • 5 test users (1 instructor, 1 5 Focus groups with ~5 doctoral student, 2 MBA students, participants each (1 doctoral 1 undergraduate student) students group, 2 MBA groups, 2 • undergraduate student groups) Bi-weekly feedback sessions to evaluate progress and experience Why Focus Groups?  Rich, detailed discussions  Collaborative brainstorming  Possibility to evaluate prototype device (Powell & Single, 1996) 4 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  6. Tablets in Higher Education Results (1/3) Issues with current laptop devices • Short battery life, heat, dependence on wires • Bulky form-factor, heavy, fragile • Long boot time • Interoperability issues between OS X and Windows Would a tablet help? Advantages & Disadvantages Three Main Use-Cases • Good alternative for taking notes, scheduling meetings, improved communication Media Consumption 1 • No physical text input method  Good for consumption of media, not production of it Media Creation 2 • E-Reader (e.g. Kindle) may be the cheaper alternative for reading e-textbooks • Collaboration Lacks applications for analysis of data (e.g. 3 Excel, SPSS) and typical student tasks (PowerPoint for presentation slides) 5 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  7. Tablets in Higher Education Results (2/3) Changes in processes and working practices due to tablet use (Yoo, 2010) • “Always - on” -mentality (emails from professors & teammates can be checked on the go) • Expected availability increases (Fewer “excuses”, as being away from a stationary PC doesn’t count anymore for being absent from virtual meetings) • Tasks can be worked on in a more streamlined fashion (The same document can be initially created on a laptop, edited on the tablet, reviewed on a smartphone, and submitted to the professor using a library PC) 6 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  8. Tablets in Higher Education Results (3/3) Bottom Use Case Evidence from Focus Groups Evidence from Test User Group Line Media Consumption     Convenient form Some file formats Long battery life Not enough factor cannot be textbooks are opened yet available in digital format yet Media Creation     Always-present, Screen too small n/a No tactile useful for quick for some usage keyboard for notes scenarios longer text-entry available  Not enough apps available (e.g. for data analysis) Collaboration and Social     Increased ease of n/a Easy initiation of n/a Interaction access to web video meetings services (to e.g.  Simple sharing organize and collaborative meetings) editing of documents 7 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  9. Tablets in Higher Education Discussion Feasibility of Tablets in Higher Education for… …Collaboration …Media Consumption …Media Production • • • Simple initiation of video Convenient form factor, long No physical keyboard for text conferences battery life input (but available as • • Some file formats can’t be accessory) Sharing and collaborative • editing of documents possible opened (yet) Screen too small for some uses • • • Faster, easier access to web Not enough textbooks are Not enough apps available services (e.g. scheduling of digitized yet (data analysis, slide production, group meetings) document formatting) Beneficial Beneficial with caveats Not beneficial Contribution to Theory: The three presented „ use cases “ are helpful to delimit results, esp. in situations where usage spans multiple contexts („soft“ border between what is curricular and private use) Contribution to Practice: Practical recommendations regarding the potential of student and instructor tablet use in higher education institutions 8 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  10. Tablets in Higher Education Conclusion • Tablets in educational institutions are a theoretically promising approach (environmental responsibility, leveraging technology skills of incoming students, alleviating the frustration with laptop devices) • In practice: Not yet ready, as media production is a central curricular use case • Limitations: The study was conducted at a very early stage in the lifecycle of modern tablet devices and students were likely not yet familiar with this class of devices; Only one specific device was examined, which we judged – however – as being representative of the entire device class Future Additional form factors Textbook publishers With the growing (larger screens, built-in are likely to release adoption rate of tablets hardware keyboards) are forthcoming editions among consumers, a becoming available as e-books larger number of apps will come naturally 9 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  11. Tablets in Higher Education Where do we go from here? Insights and questions arising from our study Diverging Theory Base Do our results also apply (what exactly is subsumed by to different contexts? „mobile computing“? How do (e.g., organizational and ubiquitous and pervasive societal use) computing fit in?) Literature review on the impact of mobile, ubiquitous, and pervasive computing on individuals, organizations, and society 10 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  12. Tablets in Higher Education The mobile computing context framework by Scheepers and Scheepers (2004) served as a reference framework for the analysis A person may use the same mobile device while acting as an individual, as a member of an organization, or as a member of society. Each context warrants different research questions and approaches. Source: Scheepers and Scheepers (2004) 11 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  13. Tablets in Higher Education Our review reveals a number of research streams dealing with the concepts of mobile, ubiquitous, and pervasive computing Individual Context 4 Usability optimization 2 Individual value creation Behavior changes 3 13 Process improvements Ethical consequences of mobile computing 3 Adoption of mobile information systems 15 2 Determinants of mobile computing use 18 Context as a moderating factor Collaboration opportunities in society changes 7 New challenges Impact of the digitization of 10 introduced by mobile 9 previously non-technical artifacts information systems Value creation (Productivity, 9 effectiveness, and efficiency) Organizational Context Societal Context N=95 12 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  14. Tablets in Higher Education Thank you for your attention! 13 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

  15. Tablets in Higher Education Kontakt Prof. Dr. Stefan Smolnik EBS – Business School Institute of Research on Information Systems Juniorprofessor für Informations- und Wissensmanagement Research Director, Projektmanager und Dozent stefan.smolnik@ebs.edu Nikolaus Fischer EBS – Business School Institute of Research on Information Systems Doktorand nikolaus.fischer@ebs.edu 14 WI 2013 - 27.02.-01.03.2013, Universität Leipzig

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