Enhancing CMV Programs and Services: Tools and Techniques of the - - PowerPoint PPT Presentation

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Enhancing CMV Programs and Services: Tools and Techniques of the - - PowerPoint PPT Presentation

Enhancing CMV Programs and Services: Tools and Techniques of the Quality Improvement Process Rosemary Thackeray, PhD, MPH Professor, Department of Health Science Brigham Young University Learning Objectives Learning Objective 1:


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Enhancing CMV Programs and Services: Tools and Techniques of the Quality Improvement Process

Rosemary Thackeray, PhD, MPH Professor, Department of Health Science Brigham Young University

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Learning Objectives

  • Learning Objective 1:

Participants will be able to describe the fundamental principles of the quality improvement process

  • Learning Objective 2:

Participants will be able to apply three quality improvement tool

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SLIDE 3
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SLIDE 5
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SLIDE 6

Process Improvement Systems Improvement Quality Improvement

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SLIDE 7

Quality Improvement Tools

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SLIDE 8

www.phf.org -- $32

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SLIDE 9
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SLIDE 10

Start/finish Decisions Tasks Connectors

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SLIDE 11

Process Map

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SLIDE 12

Resource

Lucidchart.com

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SLIDE 13

Effect Support that this is the cause

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SLIDE 14
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SLIDE 15
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SLIDE 16

Pareto Chart

10 20 30 40 50 60 70 80

Friday Monday Wednesday Tuesday Thursday Day of Week

Number of Hearing Screenings Completed

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SLIDE 17
  • What is problem?
  • Why the problem?
  • Implement solution
  • Gather data
  • Evaluate results
  • Standardize process

OR

  • Adjust process

OR

  • Start over
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SLIDE 18

Cards

  • Objective
  • Divide the cards in your group as fast as possible so that

every member of the group has the same numerical sum.

  • Values
  • Aces = 1
  • 2-10 are the amount shown
  • Time
  • 30 seconds
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SLIDE 19
  • Do
  • GO – raise your hand when you are done.
  • Plan
  • How to divide the cards
  • Do
  • GO – raise your hand when you are done.
  • Study/Check:
  • Did you meet your goal?

DO NOT TOUCH YOUR CARDS

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SLIDE 20
  • Act:
  • Start over
  • Plan
  • Revise plan

DO NOT TOUCH YOUR CARDS

  • Do
  • GO – Raise your hand when you are done.
  • Study/Check:
  • Did you meet your goals?