ENERGIZE AND SYNERGIZE WITH STYLE B U S I N E S S T R A N S F O R - - PowerPoint PPT Presentation

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ENERGIZE AND SYNERGIZE WITH STYLE B U S I N E S S T R A N S F O R - - PowerPoint PPT Presentation

ENERGIZE AND SYNERGIZE WITH STYLE B U S I N E S S T R A N S F O R M AT I O N A N D YO U Brought to you by Kim Arnold, L&OD Executive And Rhonda Moncibais, Synergy First & Associates LLC WHY ARE WE HERE? To expand our understanding


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ENERGIZE AND SYNERGIZE WITH STYLE

B U S I N E S S T R A N S F O R M AT I O N A N D YO U

Brought to you by Kim Arnold, L&OD Executive And Rhonda Moncibais, Synergy First & Associates LLC

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WHY ARE WE HERE?

To expand our understanding of our role in managing change To explore your change style and its impact on organizational transformation Share frameworks, processes, and tools that guide change efforts to create Energy and Synergy

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WHO ARE WE?

Former Colleagues Long time Friends Client/ Consultant Relationship

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FOUR PRIMARY ROLES OF L&OD PROFESSIONALS

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Change Participant Change Leader/Owner Change Educator Change Advisor

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THE IMPACT OF CHANGE

The Organization

Your HR Team

You

It is business…It IS personal

Start Here

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THE REALITY TODAY

Change Participant

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TRANSITION IMPACTS PRODUCTIVITY

Ending, Letting Go The Neutral Zone

 Disorientation  Concern  Denial  Anger  Immobilization

New Beginning

 Uncertainty  Confusion  Anxiety  Resistance  Depression  Self-Doubt  Ambivalence  Relief  Testing  Unsure  Excitement  Anticipation  Exploration  Problem Solving  Creativity  Innovation  Testing  High Energy  Learning  Commitment  Alignment  Hope  Accomplishment Adapted from W. Bridges Transition Model

Time Response

(-) (+) Day 1 Day X

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Neutral Zone

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HOW TO MAKE IT HAPPEN? L&OD MUST BE:

  • Ability to recover and remain productive.

Resilient

  • Understand how you adapt to change,
  • Ability to read adjust your behavior
  • Able to align with “the new” to create synergy

Adaptable

  • Bring your authentic self to lead others
  • Energized about what is coming - If you can’t walk

the talk, they never will.

Authentic & Engaged

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WE ALL HAVE A CHANGE STYLE

Your Chang nge Style Does: s:

Offer a r an e expl planation

  • n of p

preferr rred style le of i initi tiati ting g and d deali ling w g with th chan ange Desc scri ribe change s style p prefere rences s that a are re m mor

  • re pe

pers rsonality influence ced than an s situat ational al Create a an appre preciation

  • n f

for r change- style d diversi rsity

Your Chang nge Style Doe

  • es N

Not:

Present a t a righ ght t or wrong, g, “ “bett tter” o

  • r

“wor

  • rse

se” c change style Measu sure re y your r compe petence initi tiati ting g and m managi ging c change ge Limit imit y you t to predetermi mined respon sponses t s to change

Discovery Learning

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 66  56  42  28  13  7   7  13  28  42  56  66

25% 50% 25%

Originator Pragmatist Conserver

Poll: Where do you stand?

B: 5 or more ‘B’ Responses A: 5 or more ‘A’ Responses C: 3-4 of each A&B

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CHANGE STYLE PREFERENCE CONSERVERS

Honor Tradition Prefer change that is incremental Enjoy Predictability Appear Disciplined & Organized

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CHANGE STYLE PREFERENCE

ORIGINATORS Challenge the structure Prefer change that is expansive Enjoy risk and uncertainty May appear visionary but might miss important details

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CHANGE STYLE PREFERENCE PRAGMA GMATISTS

Focused on Results Prefer change that is practical Take a middle-of-the-road approach Are open to both sides of an argument

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“You are fair, compassionate, intelligent, but unfortunately, you are perceived by others as biased, calloused, and dim.” PERCEPTIONS

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PERCEPTIONS

ORIGINATORS might see CONSERVERS as:

yielding to authority having their head in the sand bureaucratic preferring the status quo lacking new ideas avoiding risk lacking innovation dogmatic

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PERCEPTIONS

CONSERVERS might see ORIGINATORS as:

divisive impulsive lacking appreciation of tested ways of getting things done starting but not finishing projects not interested in follow through wanting change for the sake of change not understanding how things get done

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PERCEPTIONS

PRAGMATISTS might see CONSERVERS and ORIGINATORS as:

compromising mediating indecisive easily influenced noncommittal hiding behind team needs

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CASE STUDY EXAMPLE

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CONTINUUM

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Originator Pragmatist Conserver

Can this organization drive Radical Change?

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SUGGESTIONS FOR INCREASING FLEXIBILITY AND AVOIDING STYLE TRAPS

Consult with a person you believe to have a change style different from yours before proceeding. Make efforts to understand the perspectives of those with styles

  • ther than your own.

Imagine “putting on a hat” of another style – especially if you believe the change requires a different approach. Solicit feedback and suggestions. Step back and be aware of your initial reaction in a situation, especially when you are aware of having an emotional response.

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L&OD DRIVING CHANGE

Consider:

 Are you using good change management framework?  Do you need to engage outside resources?  Are we considering the

  • rganization’s tolerance for

change?

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Change Leader/ Owner

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Change Management “Do” Strategic Management “Think” Transition Management “Feel”

CHANGE LEADERSHIP REQUIRES DIFFERENT CAPABILITIES

Industry Knowledge Analytical Skills Financial Acumen External Focus Long-Term View Decisiveness Committed

People Skills Listening\Coaching Creativity Individual Focus Short-Term View Patience Tolerant Project Management Communication Skills Process Expertise Internal Focus Medium-Term View Tenacity Passionate

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EDUCATE OURSELVES TO EDUCATE OTHERS

Change Educator

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Certification programs Mentors External Expertise Experience

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Stage 1: Make the Case

Increase Urgency Get the Right Leaders Involved

Stage 2: Design the Change

Get the Vision Right Develop a Roadmap

Stage 3: Execute the Change

Communicate for Engagement Empower Action Stage 4: Make It Stick Create Short- Term Wins Create a New Culture

TOOL - CHANGE LEADERSHIP FRAMEWORK

Based on John Kotter’s “Formula” for Change

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Change Advisor

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BACKUP

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INTERVENE BEFORE WE FAIL

Execute the Change Make it Stick Make the Case Design the Change

Complacency False Starts Confusion Misalignment Frustration Resistance Cynicism Loss of Momentum