Enabling Digital Aid Photo: Oxfam/ Simon Rawles
EMERGENCY EMERGENCY TE TELECOMMU LECOMMUNICATI NICATIONS ONS CLUSTER CLUSTER
ETC A global network of organizations that work together to provide shared communications services in humanitarian emergencies. WFP is global lead of the ETC w w w . E T C l u s t e r . o r g
Current ETC Mandate • Provide timely, predictable, and effective services - data and security communications • Provide standard interoperable ICT platforms and procedures to avoid duplication and ensure cost effective solutions • Ensure a smooth transition to post-emergency activities • Build in-country capacity Photo: WFP w w w . E T C l u s t e r . o r g
ETC Services Within 48 hours of a disaster, the ETC provides: • Basic security communications services • Shared internet connectivity from a central location • Shared voice communications services Photo: WFP/ Mariko Hall Services are deployed in defined In the four week following a disaster, ETC ‘common operational areas’, i.e. areas services are expanded & enhanced. approved by the Humanitarian Country Team in which the majority of UN agencies & NGOs are based. w w w . E T C l u s t e r . o r g
Security Communications • Radio networks to cover common operational areas • Security compliant Communications Centres (COMCEN) • Radio frequency & call-sign coordination • Training of radio operators & users Photo: WFP/ Mariko Hall Photo: WFP/ Mariko Hall ETC Service Catalogue can be found online at: www.ETCluster.org w w w . E T C l u s t e r . o r g
Voice & Data Connectivity • Wireless internet from one “hot spot” • Shared internet connectivity distributed to offices • Basic voice telephony Photo: WFP Photo: WFP/ Mariko Hall Photo: WFP/ Sylvain Tiako ETC Service Catalogue can be found online at: www.ETCluster.org w w w . E T C l u s t e r . o r g
Customer Support • Help desk for technical assistance • Basic printing, copying, scanning • Charging station Photo: WFP/ Haidar Baqir Photo: WFP/ Ozdzan Hadziemin Photo: WFP/ Haidar Baqir ETC Service Catalogue can be found online at: www.ETCluster.org w w w . E T C l u s t e r . o r g
Coordination • Regular meetings & collaboration with existing groups • Development of all project related documents • Liaison with government authorities for ETC related matters • Transition to post-emergency/reconstruction phase. Photo: WFP Photo: WFP Photo: WFP ETC Service Catalogue can be found online at: www.ETCluster.org w w w . E T C l u s t e r . o r g
Information Management • Dedicated ETC information-sharing & collaboration platform • Standards for common ICT equipment & procedures • Platform for directory services containing contact information • Standardized & interoperable platforms & procedures. Photo: WFP/ Rob Buurveld Photo: MSB/ Sven Sjoqvist ETC Service Catalogue can be found online at: www.ETCluster.org w w w . E T C l u s t e r . o r g
Connecting to ETC services • Available to staff from all humanitarian organizations - regardless of membership • Field-driven activities reviewed & endorsed by local working groups - Representatives interested in participating in inter-agency ICT services & information-sharing can attend local working group meetings Photo: WFP/ Syvlain Tiako w w w . E T C l u s t e r . o r g
ETC Response Solution Photo: WFP
Response Solution • Equipment to extend & distribute services for wired & wireless devices Photo: WFP • Central globalised management solution for all emergencies • Cost effective, reliable, secure connectivity services Photo: WFP/ Haidar Baqir • Satellite infrastructure & capacity • Communication & coordination services Photo: WFP
ET ETC2020 C2020 Today’s Strategy For Tomorrow’s Humanitarian Connections
ETC 2020 Vision By 2020, the ETC in partnership with leading edge technology companies and local telecomm providers, will create an environment for emergency response which allows humanitarian responders, citizens and governments to have a seamless, resilient and principled communications experience in order to facilitate the delivery of humanitarian aid. The ETC will be seen as innovative, visionary and a leader in convening the humanitarian technology community, and brokering full service communication solutions between private industry, governments, humanitarians, and communities. w w w . E T C l u s t e r . o r g
ETC 2020 • Larger scope for the wider response community: - Humanitarian - Government - Affected Populations • Moving forward for a new approach: Photo: Oxfam - Partnerships - Advocacy - Pilots & experiments Photo: ICRC w w w . E T C l u s t e r . o r g
Strategic Priorities 1. Enhanced communications and energy 2. Improved and decentralised response readiness 3. Increased communications resilience to disasters 4. Communications as aid. Through collaboration and innovation, the ETC network will enable full service communications solutions in emergency response, transforming aid delivery and saving more lives. Photo: Telecoms Sans Frontieres w w w . E T C l u s t e r . o r g
WWW.ET WWW.ETCL CLUSTER.O USTER.ORG RG GLOB GLOBAL.ET AL.ETC@WF C@WFP. P.ORG ORG
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