WHAT IS THE SERVICE DIRECTORY? USING THE DIRECTORY Simple format- - - PowerPoint PPT Presentation

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what is the service directory using the directory
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WHAT IS THE SERVICE DIRECTORY? USING THE DIRECTORY Simple format- - - PowerPoint PPT Presentation

Oct 12, 2022 183 likes •295 views

A one-stop shop , district and borough-wide register of local services , events and other assets Professional directory- the information on it is not made available to the wider public. Users can see at a glance what the service can do

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WHAT IS THE SERVICE DIRECTORY?

  • A one-stop shop, district and borough-wide register of local services, events and
  • ther assets
  • Professional directory- the information on it is not made available to the wider

public.

  • Users can see at a glance what the service can do for people, allowing

professionals to be able to quickly match the ‘needs’ of the person to the service ‘offer’

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USING THE DIRECTORY

Simple format- search by Service Name (if known) OR by category of service.

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  • Activities
  • Addiction
  • Addiction- young people
  • Advice & Guidance
  • Benefits
  • Counselling
  • Disability
  • Domestic Abuse
  • Employability and Training
  • Family Support
  • Health and Wellbeing
  • Health (emergency)
  • Housing
  • Housing support

CATEGORIES OF SERVICES

  • IT skills/ digital inclusion
  • Mental Health
  • Money Support
  • Money, debt and benefits
  • Older people
  • Physical fitness
  • Safeguarding (Adult )
  • Safeguarding (Children)
  • School
  • Social Isolation
  • Wellbeing
  • Work- digital training
  • Young People
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SERVICE RESULTS PAGE

Headline information Click ‘View’ button to display the Service Offer

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SERVICE DETAILS PAGE

Detailed information is displayed, as provided by the service

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SERVICE DETAILS PAGE Scroll down to the enter the customer’s details

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SERVICE DETAILS PAGE

When added, buttons are activated to make a direct referral, or to signpost the

  • customer. If service

doesn’t allow a type

  • f referral, a button

won’t be shown.

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REFERRAL COMPLETE!

Once done, the referral is complete. If a direct referral, and email will be received at the address specified by the service.

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REFERRAL COMPLETE!

Self referrals are sent to the customer’s phone or

  • email. Here is an

example of what the customer will see- note, the name of the lead/ referral criteria etc contact is not displayed to the customer.

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  • It takes 5 minutes to register!
  • appadmin@adur-worthing.gov.uk
  • Tell us about all the ‘offers’ your service has- some services have hidden gems!

GETTING ON THE DIRECTORY