Empowerment Em A Complimentary Webinar From healthsystemCIO.com - - PowerPoint PPT Presentation

▶
empowerment
SMART_READER_LITE
LIVE PREVIEW

Empowerment Em A Complimentary Webinar From healthsystemCIO.com - - PowerPoint PPT Presentation

Nov 11, 2022 312 likes •850 views

Fac acilitati ting In-Ho Hospital Patient t Empowerment Em A Complimentary Webinar From healthsystemCIO.com Sponsored by SONIFI Health Your Line Will Be Silent Until Our Event Begins at 12:00 ET Thank You! Slide Deck:

slide-1
SLIDE 1

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

“Fac

acilitati ting In-Ho Hospital Patient t Em Empowerment”

A Complimentary Webinar From healthsystemCIO.com Sponsored by SONIFI Health Your Line Will Be Silent Until Our Event Begins at 12:00 ET Thank You!

slide-2
SLIDE 2

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Housekeeping

  • Moderator – Anthony Guerra, editor-in-chief, healthsystemCIO.com
  • Ask A Question
  • We will be holding a Q&A session after the formal presentations.
  • You may submit your questions at any time by clicking on the QA panel located in the

lower right corner of your screen, type in your questions in the text field and hit

  • send. Please keep the send to default as “All Panelists.”
  • Download the Deck
  • Go to Download today's deck at: http://healthsystemcio.com/presentation/patient-

engagement-webinar.pdf

  • Shortened URL at bottom of all slides
  • View the Archive
  • You will receive an email when our archive recording is ready.
  • Separate registration is required.
slide-3
SLIDE 3

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Agenda — Approximately 45 Minutes

  • 30 minutes: Ed Marx, SVP/CIO, Texas Health Resources & Brenda

Taylor, ITS Director, Texas Health Resources

  • 5 minutes: A Word From Our Sponsor: Jamey Christensen, SVP, Sales

and Marketing, Sonifi Health

  • 10: minutes: Q&A w/Ed Marx & Brenda Taylor
slide-4
SLIDE 4

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Facil acilit itatin ing In In-Hospit ital l Patie ient Empowerment

Door to Discharge to Home

slide-5
SLIDE 5

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Philosophy

Facilitating In-Hospital Patient Empowerment

Brainchild of Progressive CEO

slide-6
SLIDE 6

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 6

slide-7
SLIDE 7

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 7

Starting from Scratch…

  • This facility cannot be “business as usual”

– Project provides opportunity to rethink how we deliver healthcare – How would we design healthcare if we could start over?

  • “Start-up” company mentality

– Incubator for innovative concepts – Lots of input from the beginning (patients & families, caregivers, community)

  • Evidence-based design

– Best-practice research – Modern technology patient and provider-centered care not hospital-centered care

Brainchild of Progressive CEO

slide-8
SLIDE 8

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 8

Ut Utili lizin ing Tech to to Improve Hu Human an Ex Experience

  • Leveraging RTLS to connect caregivers to equipment, patients

and each other

  • Engaging our technology partners to fully integrate systems

and develop new tools that escalate human capacity

  • Utilizing newfound data trends to make better decisions
  • Allowing transparent and whole person care to patients and

families through applications

slide-9
SLIDE 9

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Philosophy Value

Facilitating In-Hospital Patient Empowerment

Brainchild of Progressive CEO

slide-10
SLIDE 10

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 10

Real Time Location System

Key Areas of focus

– Equipment

  • Specific classes of Clinical/Non-Clinical

– People

  • Inpatients, Outpatient Surgical
  • Staff (clinical, non-clinical, leadership)

– Temperature

slide-11
SLIDE 11

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Use Cases and ROI

  • Patient Flow and Capacity Management (workflow)
  • Patient and Staff Safety
  • Resource Management
  • Business Analytics
slide-12
SLIDE 12

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 13

Patient Flow and Capacity Management

  • Hospital impact area: Patient discharge, OR/OB workflows
  • Example: Automated, rules-based process
  • Outcome: Improved staff efficiency and room turnover time
slide-13
SLIDE 13

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Patient Flow/Efficiency Workflow

  • Patients issued locator tag upon Admission and follows patient throughout stay
  • Alerts fired to appropriate staff based upon rules built inside of the application
  • Automated discharge integrates two systems and reduces non-value added steps
  • 1. Patient is d/c out of RTLS system
  • 2. Bed status in capacity mgt system changed to “Dirty”
  • 3. Communication to EVS staff that bed is ready to be cleaned
  • 4. EVS team uses iPod touch to monitor tasks and close feedback loop

14

slide-14
SLIDE 14

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 15

Patient and Staff Safety

  • Hospital impact area: Infection Control
  • Example: Ft. Worth Measles Outbreak
  • Outcome: Accurate identification of staff exposure
slide-15
SLIDE 15

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 16

Resource Management

– Hospital Impact area: Operating expense and equipment management – Example: Mission Control

  • Designing hospital operations to leverage technology

– Outcomes:

  • Coordinated logistics management
  • Best in class transport/job rate
  • High employee satisfaction
slide-16
SLIDE 16

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 17

Business Analytics

– Hospital impact area: Business intelligence & operational efficiency – Example: Budgetary & Expense Management – Outcome: Reduced equipment cost

slide-17
SLIDE 17

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Mission Control – Centralized Logistics

  • Operations center of hospital/Coordinated

communication/management

  • Proactive par level equipment management
  • Centralized staffing requests
  • Coordinated duties result in above benchmark performance in

transport/activities

  • Engaged, passionate team that supports clinicians

18

slide-18
SLIDE 18

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Patient Transports Equipment Transports PBX Dispatch Emergency Operations Mail Delivery Maintain Portable O2 Monitor RTLS Monitor HUGS Monitor Simplex Fire Panel Monitor Security Cameras Linen Maintain Unit / CSO Communication Rental Equipment Ancillary Support for Nursing Units Maintain Facility On-Call Schedules

Mission Control Services

19

slide-19
SLIDE 19

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Philosophy Value Technology

Facilitating In-Hospital Patient Empowerment

Brainchild of Progressive CEO

slide-20
SLIDE 20

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Mobil ile Devic ices to to Improve Throughput

  • Patient Portal
  • Tracking
slide-21
SLIDE 21

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Si Single le Si Sign-On On

  • On average, care providers log

into workstations and applications 70 times a day. Single Sign-on ends these challenges by delivering an end- to-end solution that incorporates single sign-on, authentication management and virtual desktop roaming

slide-22
SLIDE 22

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Digit ital l Si Signage for Patie ient t Room

slide-23
SLIDE 23

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Informati tion on Patient t Room Si Signs

  • Patient name
  • Admitting Physician
  • Treatment team- including Nurse and PCT
  • Isolation
  • Fall Risk
  • NPO
  • Allergies
  • Language
slide-24
SLIDE 24

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Patie ient t Fac acin ing Tab able lets

slide-25
SLIDE 25

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Patie ient t Fac acin ing Tab able lets

slide-26
SLIDE 26

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-27
SLIDE 27

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-28
SLIDE 28

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-29
SLIDE 29

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-30
SLIDE 30

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-31
SLIDE 31

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

slide-32
SLIDE 32

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Ap Appli licati tions on Patie ient t Tab able lets ts

  • Netflix
  • Pandora
  • Skype
  • Patient Services
  • Room Service- Order meals from the tablets
  • Adjust temperature of the room
  • Patient Portal
  • Patient Education Materials
slide-33
SLIDE 33

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Philosophy Value Technology Outcomes

Facilitating In-Hospital Patient Empowerment

Brainchild of Progressive CEO

slide-34
SLIDE 34

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Outcomes

  • Immediate Images in our EHR
  • Instance notification
  • Safety
  • Security
  • Improve Patient Satisfaction scores
slide-35
SLIDE 35

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

iTouch for Wound Ph Photo tos

  • Clinical staff can capture images
  • f patient wounds using the Epic

applications of Haiku or Canto from a mobile device provided and licensed by THR. Downloads directly into EHR

slide-36
SLIDE 36

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Trac racking for EV EVS S an and Mission Contr trol

  • Instant notification to the EVS staff

to quickly address cleaning needs in the patient rooms

  • Increases bed turnover time
  • Increases efficiencies with patient

transports

slide-37
SLIDE 37

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Sa Safety ty

  • Infection Control
  • Physical Building Safety
  • Massive Transfusion Protocol (MTP)
  • Medication Distribution
  • Education
  • MIA
  • Alerts
slide-38
SLIDE 38

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 39

slide-39
SLIDE 39

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Patient t Su Survey Result t on Bedside Device

  • 1. What do you think of your Tablet Bedside Device?
  • 74% positive feedback- 55% say: I Love it!!!!
  • 9% indicated they did not use the device
  • 2. The thing I used most when I used my tablet was:
  • 50% Entertainment
  • 30% Meals and Temperature
  • 20% Patient Education
  • 3. The Tablet Bedside Device made viewing my prescribed education easier
  • 87% Yes
  • 4. I used my Tablet Bedside Device to change the temperature in my room
  • 63%
slide-40
SLIDE 40

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Concie ierge

  • MySafe
  • MyFridge
  • MyPassword
  • Anything!
slide-41
SLIDE 41

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Philosophy Value Technology Outcomes Next & Questions?

Facilitating In-Hospital Patient Empowerment

Brainchild of Progressive CEO

slide-42
SLIDE 42

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Comin ing So Soon

  • Bedside
  • Bedside is a patient-driven, interactive tablet app, designed to strengthen the

patient’s relationship with the care team – making the hospital stay more enjoyable and productive.

  • Patient-facing options include:
  • Happening Soon – a real-time schedule of planned procedures and inpatient events.
  • Taking Care of Me – a visual summary (with profiles) of the care team.
  • I Would Like... – an overdue improvement on the nurse call button for requests.
  • Note to Self– a recorder and notepad for patients to prepare for discharge.
  • My Health– a patient-friendly summary of lab results and vitals.
  • To Learn – a hub for patient education, promoting quick recovery and reduced readmission.
  • Messages– an easy place to communicate with the care team on the patient’s terms.
  • MyChart Activation– so patients can remain engaged when they return home.
slide-43
SLIDE 43

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 44

  • Passive RFID
  • Business Intelligence Analytics on Staffing

– Early development: Patient satisfaction

  • EHR Integrations
  • And others…

Comin ing So Soon

slide-44
SLIDE 44

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

“Facilitating In-Hospital

Patient Empowerment”

Jamey Christensen, MHA

SVP, Sales and Marketing, SONIFI Health

slide-45
SLIDE 45

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

The SONIFI Health Mission

Interactive patient technology that

inspires active patient part

rticipation along the

care continuum for positive behavior

r change

and improved outcomes.

slide-46
SLIDE 46

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Who We Are

1.4 Million

interactivemedia locations

Industry leadership in the Interactive Patient Engagement Marketplace

OUR COMMITMENT

Operating within every possible wiring configuration, your hospital is in the most committed and knowledgeable hands in the industry

30+ Years

  • f interactivity experience

OUR CORE BUSINESS

Developed an unmatched core competency for simplifying and perfecting the technology for the best patient experience possible

OUR APPROACH

Our solution interfaces seamlessly with over 30 clinical and third party solutions

Integrated

30+ clinical & 3rd party

slide-47
SLIDE 47

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Infrastructure Matters

  • SONIFI has patented delivery methods that can

utilize existing coax or cat 5 cabling

  • Implementing on your existing infrastructure

keeps capital expense costs in check

  • Developed our architecture for tablet and use of

patients own device (BYOD) on Android and IOS

  • Major TV companies such as LG, PDI, Samsung,

Panasonic, RCA have our technology built in them

slide-48
SLIDE 48

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

SONIFI Health Solutions

  • Patient Education
  • Patient Entertainment
  • Patient Portal Integration
  • Care Team/Digital Whiteboard
  • Environmental/Room Controls
  • Distraction Therapy
  • Video Conferencing
  • Schedule View
  • Pharmacy Fulfillment
  • Questionnaires
  • Nursing Dashboard
  • Meal Ordering
slide-49
SLIDE 49

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Hospital System Centralization

Integrating ng sepa parate hos

  • spi

pital sys ystems to ensur ure the he pa patient nt remains ns the he highe hest prior

  • rity:

y:

  • EMR Patient Portal Access
  • Hospital Information
  • Dietary System Meal Ordering
  • Patient Education Videos
  • Entertainment/Relaxation
  • Care Team Interaction
  • Patient Schedule
  • Environmental Controls
  • Communication Systems
slide-50
SLIDE 50

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Resulting Benefits

  • Set expectations for the patient upfront
  • Prepare the patient for what

is to come during the visit

  • Increase comfort level of the

patient within the environment

  • Prepare the patient to engage

in more valuableconversations with providers

  • Provide positive distractions
  • Build confidence prior to

leaving the hospital

  • Positively effect HCAHPS scores
  • Improve the patients health
slide-51
SLIDE 51

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Thank You

Jamey Christensen, MHA

jchristensen@sonifihealth.com 801-360-2110 1-888-988-7846

slide-52
SLIDE 52

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Q&A

Click on the Q&A panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as “All Panelists.”

Brenda Taylor ITS Director Texas Health Resources

slide-53
SLIDE 53

Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391

Thank You!

  • Thanks to our featured speaker: Ed Marx & Brenda Taylor!
  • Thanks to our sponsor: Jamey Christensen & SONIFI Health
  • You will receive an email when our archive recording is ready.

(Separate registration is required)

  • CHIME CHCIO Credits – Attending our Webinars = 1 CEU
  • Questions/Comments – Anthony Guerra aguerra@healthsystemCIO.com

Go to www.healthsystemCIO.com/webinars to view our upcoming schedule and see the last 12 months of archived events.