Development and Implementation of Corporate Compliance for FQHC’s
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Louisiana Primary Care Association THE COMPLIANCE INSTITUTE
May 25, 2016
Development and Implementation of Corporate Compliance for FQHCs - - PowerPoint PPT Presentation
May 25, 2016 Development and Implementation of Corporate Compliance for FQHCs Peak Performance Physicians, LLC Louisiana Primary Care Association T HE C OMPLIANCE I NSTITUTE 1 May 25, 2016 Compliance Compliance does not get you into May
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1. Introduction to Compliance ‐‐ Power Point ‐‐ MARCH 30
a. OIG b. OCR
2. Getting Started – APRIL 27
a. Compliance Officer – Role and Definitions b. Code of Conduct – Board Adoption c. Risk Assessment – “top five areas” d. Compliance Hotline
3. Conditions for Coverage – MAY 25
a. FQHC b. RHC
4. 340 b Plan – JUNE 29 5. Human Resources – JULY 27
a. Exclusions b. Licensure/Certifications c. Education
6. Financial Relationships ‐‐ AUG 31
a. Fraud and Abuse b. False Claims Act c. Stark Laws
7. Data Integrity – HIPAA ‐‐ SEPT 28
a. HIPAA I b. HIPAA HiTech
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http://www.bphc.hrsa.gov/about/requirements/index.html
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presentations always start with all the punishments….
to a good job, and to do their jobs effectively and legally.
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management tool that establishes clear and defined goals and procedures designed to create a culture of compliance, reduce the occurrence of mistakes and prevent intentional violations
employees with tools for acting ethically and for maintaining compliance with applicable laws and regulations.
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FQHC by showing a commitment from the top and enforcing compliance standards throughout the entity.
clinical standards through audits and training, Attendees can maintain and improve its high quality of care.
and correcting any errors that do occur, Attendees will help keep such errors from becoming significant and crippling civil fines and penalties.
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http://oig.hhs.gov/authorities/docs/physician.pdf
mechanisms for clarifying requirements and reporting potential misconduct;
procedures;
and other staff members; and
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http://www.bphc.hrsa.gov/about/requirements/index.html
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services.
data on:
patients.
immunization rates).
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Requirement:
health services and additional health services as appropriate and necessary, either directly or through established written arrangements and referrals.
(Section 330(a) of the PHS Act)
NOTE: Health centers requesting funding to serve homeless individuals and their families must provide substance abuse services among their required services. (Section 330(h)(2) of the PHS Act) May 25, 2016 Peak Performance Physicians, LLC
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Required and Additional Services – Cont’d
arrangements and referrals in place to provide a comprehensive array of required and as necessary, additional primary and preventive services that meet the needs of the populations it serves.
reasonably accessible and available on a sliding fee scale to health center patients.
in a written agreement (MOA, MOU, etc.) that at a minimum describes the manner by which the referral will be made and managed and the process for referring patients back to the health center for appropriate follow‐up care.
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1. Staffing
Requirement:
required primary, preventive, enabling health services and additional health services as appropriate and necessary, either directly or through established arrangements and referrals. Staff must be appropriately licensed, credentialed and privileged.
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Staffing Requirement – Cont’d
center’s Clinical Performance Goals and ability to provide required and additional services.
credentialed and privileged to perform the activities and procedures detailed within the health center’s approved scope
at http://bphc.hrsa.gov/archive/technicalassistance/resourcecenter/cli nicalservices/lipcredentialingchecklist.pdf
for the population being served and as noted in the health center’s needs assessment.
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Requirement:
accessibility and meet the needs of the population to be served.
access for the health center’s patient population.
after normal work hours based on input/feedback from patients.
patient population.
health center’s target population lives/works.
site/service locations and hours of operation for health centers serving special populations.
targeting migrant and seasonal farmworkers.
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Requirement:
emergencies during hours when the center is closed. (Section 330(k)(3)(A) of the PHS Act and 42 CFR Part 51c.102(h)(4))
arrangements, for access of health center patients to professional coverage for medical emergencies after the center's regularly scheduled hours.
area) may vary by community. However, all health centers must have some type of clear arrangement(s) for after hours coverage.
clinician (not necessarily a health center clinician) who can exercise independent professional judgment in assessing a health center patient's need for emergency medical care and who can refer patients to appropriate locations for such care, including emergency rooms, when warranted.
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Requirement:
referral hospitals, or other such arrangement to ensure continuity of
privileges and membership) are not possible, health center must firmly establish arrangements for hospitalization, discharge planning, and patient tracking.
(Section 330(k)(3)(L) of the PHS Act)
physicians at one or more referral hospitals, or some other arrangements that ensure continuity of care.
possible, the health center must have firmly established arrangements for patient hospitalization, discharge planning, and tracking.
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patient discounts adjusted on the basis of the patient’s ability to pay.
annual incomes at or below 100% of the Federal poverty guidelines (only nominal fees may be charged) and for those with incomes between 100% and 200% of poverty, fees must be charged in accordance with a sliding discount policy based on family size and income.*
the Federal poverty guidelines.*
inability to pay for such services by the health center, assuring that any fees or payments required by the center for such services will be reduced
(Section 330(k)(3)(G) of the PHS Act, 42 CFR Part 51c.303(f)), and 42 CFR Part 51c.303(u))
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charges to individuals between 101% and 200% of the FPL.
Poverty Level/Guidelines, available at http://aspe.hhs.gov/poverty/ and must be updated annually.
the sliding fee discounts.
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program that includes clinical services and management, and that maintains the confidentiality of patient records. The QI/QA program must include:
improvement/assurance program and the provision of high quality patient care;*
quality of services provided or proposed to be provided to individuals served by the health center; and such assessments shall: *
supervision of physicians;*
the health center and result in the institution of such change, where indicated.*
(Section 330(k)(3)(C) of the PHS Act, 42 CFR Part 51c.303(c)(1‐2))
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appropriateness of service utilization, quality of services delivered, the health status/outcomes of health center patients) on a regular basis.
time staff, and should have appropriate training/background (MD, RN, MPH, etc.), as determined by the needs/size of the health center.
staff as appropriate, for conducting QI/QA assessments/activities.
satisfaction.
tracking/analyzing/reporting key performance data related to the
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Requirement:
team as appropriate for the size and needs of the center. Prior approval by HRSA of a change in the Project Director/Executive Director/CEO position is required. (Section 330(k)(3)(I) of the PHS Act, 42 CFR Part 51c.303(p) and 45 CFR Part 75.308(c)(2)(3)
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Key Management Staff – cont’d
size and composition.
Director/Project Director. If there has been a change in this leadership position, HRSA requires prior review and approval
Chief Operating Officer, Chief Financial Officer, Chief Information Officer, as appropriate for the size and complexity
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Requirement:
subrecipient(s) meets Health Center Program requirements.
(Section 330(k)(3)(I)(ii), 42 CFR Part 51c.303(n), (t) and Section 1861(aa)(4), Section 1905(l)(2)(B) of the Social Security Act, and 45 CFR 75
and the ability to maintain its independence and compliance for all contracted services and affiliation agreements.
procurement standards set forth in 45 CFR 75 (including conflict of interest standards).
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that their sub‐recipient(s) comply with all statutory and regulatory requirements applicable to section 330 grantees.
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Requirement:
collaborative relationships with other health care providers, including other health centers, in the service area of the center. The health center secures letter(s) of support from existing health centers (section 330 grantees and FQHC Look‐Alikes) in the service area or provides an explanation for why such letter(s) of support cannot be obtained. (Section 330(k)(3)(B) of the PHS Act and 42 CFR Part 51c.303(n))
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Collaborative Relationships ‐‐ cont’d
appropriate providers and organizations in the area, including
Alikes).
residents are involved in the administration of the program.
support from service area health centers and are encouraged to have letters from other community and health
must have a written explanation of why letters are not available.
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Requirement:
appropriate to the size and complexity of the organization reflecting Generally Accepted Accounting Principles (GAAP) and separates functions appropriate to organizational size to safeguard assets and maintain financial stability.
performed in accordance with Federal audit requirements, including submission of a corrective action plan addressing all findings, questioned costs, reportable conditions, and material weaknesses cited in the Audit Report.
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Financial Management and Control Policies – cont’d
assets and adheres to Federal accounting requirements, including:
size and complexity of the organization and reflect Generally Accepted Accounting Principles (GAAP) or GASB, as applicable.
statements, auditor’s notes and required communications from the auditor).
by an authorized representative of the health center that no management letter was issued.
NOTE: If any material weaknesses are identified in the audit, these must be addressed by the health center.
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Requirement:
reimbursement for its costs in providing health services, including written billing, credit and collection policies and procedures.
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Requirement:
necessary to accomplish the service delivery plan, including the number of patients to be served.
(Section 330(k)(3)(D), Section 330(k)(3)(I)(i), and 45 CFR 75 Subpart E
justification, Staffing Profile (Form 2), and Income Analysis (Form 3).
plan and patients to be served.
given other sources of income.
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Requirement:
data for program reporting and which support management decision making.
(Section 330(k)(3)(I)(ii) of the PHS Act) and 45 CFR 75.342
Information Systems (MIS) in place that can accurately collect and produce data to support health center oversight and direction.
required (e.g., UDS, FFR, HCQR).
Performance Measures Form with its annual application to demonstrate performance improvement.
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Requirement:
service area, target population, and providers), including any increases based on recent grant awards.
(45 CFR 75.308)
grant‐related project budget supports (including program income and
http://www.bphc.hrsa.gov/policiesregulations/policies/managefinance.html.
project in terms of number of patients served, visits, services available, providers, and/or sites.
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Requirement:
long‐term programmatic and financial goals and developing plans for the long‐ range viability of the organization by engaging in strategic planning, ongoing review
monitoring organizational assets and performance;* and
(Section 330(k)(3)(H) of the PHS Act and 42 CFR Part 51c.304)
NOTE: In the case of public centers (also referred to as public entities) with co‐applicant governing boards, the public center is permitted to retain authority for establishing general policies (fiscal and personnel policies) for the health center. (Section 330(k)(3)(H) of the PHS Act and 42 CFR 51c.304(d)(iii) and (iv))
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Board Authority ‐‐ cont’d
place to ensure regular oversight, if the board does not meet monthly.
and budget.
authority to select a new CEO and/or dismiss the current CEO if needed).
center’s hours of operation.
annual and long term clinical and financial goals.
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Board Authority
periodic basis.
health center patient satisfaction, organizational assets, and performance.
limited to: personnel, health care, fiscal, and quality assurance/improvement policies for the organization (with the exception of fiscal and personnel policies in the case of a public agency grantee in a co‐applicant arrangement).
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Board Authority
ONLY—Public center (entity) grantee of record has a formal co‐applicant agreement that stipulates
co‐applicant board.
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being served by the center and, this majority as a group, represent the individuals being served by the center in terms of demographic factors such as race, ethnicity, and sex. Specifically:
the complexity of the organization.*
community in which the center's service area is located and shall be selected for their expertise in community affairs, local government, finance and banking, legal affairs, trade unions, and other commercial and industrial concerns, or social service agencies within the community.*
more than 10% of their annual income from the health care industry.*
NOTE: Upon a showing of good cause the Secretary may waive, for the length of the project period, the patient majority requirement in the case of a health center that receives a grant pursuant to subsection (g), (h), (i), or (p). (Section 330(k)(3)(H) of the PHS Act and 42 CFR 51c.304)
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(i.e., are patients) at the health center.
reasonably represent the individuals who are served by the health center in terms of race, ethnicity, and sex. NOTE: There is no established ratio for board members to population served; however, board composition must be reasonably representative of the populations being (i.e., race, ethnicity, sex) served.
are in place to ensure consumer/patient participation and input from the target population (given board is not 51% consumers/patients) in the direction and ongoing governance of the
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Board Composition – Cont’d
serve special populations and are not eligible for a waiver— the board includes representation from/for these special populations group(s), as appropriate (e.g., an advocate for the homeless, the director of a Migrant Head Start program, a formerly homeless individual).
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Board Composition
any of the following:
derive more than 10% of their annual income from the health care industry.
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Requirement:
include provisions that prohibit conflict of interest by board members, employees, consultants, and those who furnish goods
Executive may serve only as a non‐voting ex‐officio member
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Conflict of Interest Policy
interest provision(s).
center or an immediate family member of an employee.
member of the board.
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Conflict of Interest Policy
such issues as:
nepotism, that create an actual or potential conflict of interest;
decisions where the member has a personal or financial interest;
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property, equipment, real property, and other services, the health center's conflict of interest policy must also address the following:
performance of its employees engaged in the award and administration of contracts.
award, or administration of a contract supported by Federal funds if a real or apparent conflict of interest would be involved. Such a conflict would arise when a health center employee, board member or agent, or any member of his or her immediate family, his
parties indicated herein, has a financial or other interest in the firm selected for an award.
solicit nor accept gratuities, favors, or anything of monetary value from contractors, or parties to subagreements. However, recipients may set standards for situations in which the financial interest is not substantial or the gift is an unsolicited item of nominal value.
violations of such standards by board members, employers, or agents of the health center grantee.
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http://uscode.house.gov/view.xhtml?edition=prelim&req=42+usc+254b&f=treesort&fq=true&num=20&hl=true
http://www.ecfr.gov/cgi‐ bin/retrieveECFR?gp=1&SID=501752740986e7a2e59e46b724c0a2a7&ty=HTML&h=L&r=PART&n=pt45.1.75
http://www.ecfr.gov/cgi‐bin/text‐idx?SID=4655ec57c96e5c9d9a016de226b0bb7c&node=42:1.0.1.4.27&rgn=div5
http://www.ecfr.gov/cgi‐bin/text‐idx?SID=4655ec57c96e5c9d9a016de226b0bb7c&node=42:1.0.1.4.41&rgn=div5
http://oig.hhs.gov/
http://www.hrsa.gov/index.html
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NOTE: Portions of program requirements notated by an asterisk “*” throughout the presentation indicate regulatory requirements that are recommended but not required for grantees that receive funds solely for Health Care for the Homeless (section 330(h)) and/or the Public Housing Primary Care (section 330(i)) Programs.
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56 Bill Carbrey, MHA, CMC info@peakphys.com 305 205 7525