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DC-Department of Health Care Finance (DHCF) Electronic Visit Verification Monthly Stakeholder Meeting Date: July 20, 2020 Facilitator: Natasha Lewis Government of the District of Columbia Department of Health Care Finance For Official


  1. DC-Department of Health Care Finance (DHCF) Electronic Visit Verification Monthly Stakeholder Meeting Date: July 20, 2020 Facilitator: Natasha Lewis Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 1

  2. WELCOME AND INTRODUCTIONS Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 2

  3. Welcome! Meeting Reminders  All attendees have been muted, please do not unmute your line.  Please do not put the call on hold (participants can hear the hold music).  This meeting is being recorded.  Questions or Meeting Help: – Please submit your questions via the Chat button. – All questions will be logged by DHCF. Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 3

  4. Welcome! Zoom Q&A  How to submit a question –Click on the “Chat” (ALT+ H) button in the Zoom menu bar, at the bottom of your screen – Type in your question and click the “Enter” key. - Questions will be addressed at the end of the meeting. Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 4

  5. Agenda Welcome and Introductions EVV Overview……………………...Donald Shearer Time Line……………………………..Natasha Lewis Project Updates…………………….. Natasha Lewis Communication Updates….……..…Louis Spence -Smith Demo………………………………...…Sandata Q&A…………………………………….All Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 5

  6. EVV PROGRAM OVERVIEW Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 6

  7. 21st CENTURY CURES ACT EVV MANDATE The 21 st Century Cures Act, passed in late 2016, directs States to require the use of an Electronic Visit Verification (“EVV”) system for Medicaid-provided personal care services and home health services. The Cures Act requires EVV capture data 6 elements: • Member receiving the services • Caregiver providing the service • Type of Service • Location of the service delivery • Date of the service • Time the service begins and ends Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 7

  8. High-Level Process Overview DHCF sends eligibility, prior authorization Payor’s and provider HHA information to schedules validate and Verified visit Sandata the visit pay claims MCOs send Visit HHA PA start/stop generates information to claims to Sandata payors Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 8

  9. ALTERNATIVE EVV ➢ Providers will be able to continue to use existing EVV systems or choose an alternate EVV vendor that has been approved by DHCF to meet general and District-specific requirements for EVV. ➢ Providers using an alternate EVV Vendor will incur any and all related costs, including costs related to system requirements necessary to transmit data to the Sandata Aggregator application. ➢ Providers interested in using and alternative EVV (ALTEVV) system should notify Sandata immediately by emailing WDCALTEVV@Sandata.com. When communicating with Sandata, Providers should be prepared to share their EVV vendor contact information (Name, phone number, email) and authorization for Sandata to work directly with the vendor. ➢ Sandata will notify the provider of the next steps, including directing the provider to the Technical Specifications. Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 9

  10. TIMELINE AND UPDATES Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 10

  11. Timeline – Major Milestones Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 11

  12. Project Updates ➢ System Integration Testing (SIT) is still on going with MCOs, CDS and Conduent. ➢ Alt EVV reminder: If you plan on using an ALT EVV system please reach out to WDCAltEVV@Sandata.com by this week. ➢ User Acceptance Testing (UAT) is scheduled to start in mid- August. ➢ Training will start in October; we will go over training details during our August Stakeholder’s Meeting. ➢ “Go Live” date has shifted slightly but will still be in the 4 th quarter; we are still working on the details. Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 12

  13. As a provider, My next Steps are: ➢ ALT EVV- if you implementing your own EVV system you must email WDCAltEVV@Sandata.com by this week. ➢ Identifying staff that will be trained on how to use the system. ➢ Start communicating to staff about the EVV Implementation and timeline. Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 13

  14. COMMUNICATION UPDATES Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 14

  15. EVV RESOURCE  EVV Website Update  Use of EVV email: evvinfo@dc.gov  EVV Phone number: 202-905-4388  Frequently Asked Questions (FAQs) • Continuously updating • Email updated version Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 15

  16. DEMO Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 16

  17. Questions and Answers Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 17

  18. THANK YOU! For questions/information, please contact DHCF at: evvinfo@dc.gov Phone (202) 905-4388 Fax (202) 727-5645 Government of the District of Columbia Department of Health Care Finance For Official Government Use Only 18

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