EEI Occupational Safety & Health Committee Conference Violence, - - PowerPoint PPT Presentation

Violence, Firearms and Body Armor September 28, 2010

EEI

Occupational Safety & Health Committee Conference

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Agenda

• Welcome and Introduction
• Credibility and Experience
• Customized Curriculum

 Scenario Based Validation  Recap & Questions

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Welcome & Introduction

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Welcome & Introduction

 ARMADA Ltd.

 Work in partnership with organizations to protect your

people, assets, infrastructure and reputation.

 Consulting, Training, Protection, Investigations

 Reality Check

 Vehicle Safety Policies, Procedures, Training & Protocols?  Power Disconnect Polices, Procedures, Training?  Workplace Violence Policies, Procedures & Training?  Personnel Safety (Meter Readers, Specialists, Customer

Service Reps.)?

 Law Enforcement, Military, and Other Professions

 Provided “Job / Mission Specific” Training

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Credibility & Experience

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Credibility & Experience

 Experience with Utility Companies, Including Electric  Contact to Customize “Job Specific” Protocols &

Training

 Complete Interviews with senior leadership,

supervisors and employees

 Participate in “Ride-Alongs”

 Upper, Mid and Lower Income Neighborhoods

(businesses)

 Deploy Pilot Materials & Training  Reinforces the Basics, Defines Expectations, Provides

Continuity

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Customized Curriculum

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Course Curriculum

 Preparation / Planning - Situational Awareness &

Safety

 Powers of Observation / Memory skills  Mind Setting  Totality of Circumstances / OODA  Weapons  Danger Signs & Taking a Good Position  Conflict Avoidance – Communication & Listening  Being a Good Witness  Interacting with Law Enforcement  Practical Exercise - Scenario Based Training

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Preparation/Planning - Situational Awareness

 Intelligence

 Mobile Terminal Units, Team Briefings, “Incident Hot-

Wash”

 “Dogs” Vs. Other Intelligence as “pass-on” information

 Proper Equipment

 Equipment Checks  Wearing it vs. Carrying it  Cell Phones & Radios

 Planning

 Work from the cul de sac toward the beginning of the

street

 Work from the back of the apartment complex toward the

front

 Plan routes according to danger level (if possible)

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Powers of Observation/Memory skills

 Describe Carl

 Age  Height  Weight  Right / Left handed  Clothing  Hair  Scars  Skin color

 A significant element of the curriculum consisted of

improving students powers of observation an memory skills

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Mind-Setting

 MIND-SETTING:  Rehearsing and visualizing actions in your mind  Planning your responses and actions  Draw from real life experiences and real life crimes

 Newspapers, TV, Movies…

 Analyze the mistakes someone else made, or that we made, and

learn from them

 Identify how we would respond if put in a similar situation  Build MUSCLE MEMORY and SURVIVAL RULES

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Mind Setting 101

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Mind Setting: The Motivation

 Daily examples: boss’s critique, significant other, etc  All this mental preparation is motivated by one thing...

What is it?

 FEAR!  Boss  Significant Other  Yet we don’t mind-set against our biggest fear;

Fear of injury, or life threatening violence

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Totality of Circumstances

 For Mind-Setting to be effective you must consider

the details

 AKA: The entire situation and/or everything around

you:

 Time of day  Who you are with  How well you know the area (dead end streets, etc.)  Do you have a cell phone? Where is it?  Clothing (tool belt, work boots, gloves, etc.)  Weather

 Use your gut feeling  Your body, hand positioning, gear and equipment

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The OODA Loop (Boyd)

 Decision making is a series of observe-orient-decide-act

cycles

 You must complete the cycle quickly; quicker than “the

• ther person”

 Offenders come prepared – Method of Operation (MO).

 Offenders have practiced their tactics in real world situations

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Observe Orient Decide Act

Weapons

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Weapons

 Dress-Up & Practice  21 foot rule  “Quick draw”  Disarming  Proper carrying of equipment

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Danger Signs & Taking a Good Position

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Mind Set Skills Preparation

Safety Vs. Survival

 Survival:  How to get out of a violent encounter. The actual physical

technique.

 Safety:  How you Talk  How you Walk  How you Behave to deny an aggressive person the

• pportunity to force you into “Survival” situation

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Safety vs. Survival

 Which person is more likely to be forced into a “survival” situation?

Course Curriculum

 Deadly Mistakes

 THINKING

 WAITING  OVERPOWERING

 Deadly Dozen

 Twelve items that contribute to success or failure

 Behavior Warning Signs

 Bladed Body, Crossing Arms, Concealed Hands

 A Good Position

 Preparation/Planning, Safe Zone, Posture

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Conflict Avoidance: Communication & Listening

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Being a Good Witness

 Witness

 Type  Location  Date / Time  Name and/or description of aggressor(s)  Witness(s)  Summary of Incident

 Law Enforcement

 Notification for you or others  Obey Commands  Company Notifications

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Scenario Training

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Course Curriculum

 Practical Exercise - Scenario Based Training

 Realistic Scenarios that incorporate training elements

 Preparation / Planning - Situational Awareness & Safety  Powers of Observation / Memory skills  Mind Setting  Totality of Circumstances / OODA  Weapons  Danger Signs & Taking a Good Position  Conflict Avoidance – Communication & Listening  Being a Good Witness  Interacting with Law Enforcement

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Recap & Questions

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Recap

 Typical Company Safety Programs

 Vehicle Safety  Power Disconnect Safety  Workplace Violence Prevention

 Overlooked

 Job Specific

 Personnel Safety (Meter Readers, Specialists, Customer Service

Reps.)

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Questions / Discussion

23 Clairedan Dr. Powell, OH 43065 Main (614) 431-9700 Fax (614) 431-9706 www.armadausa.com info@armadausa.com

Tom Foos – President Jeff Podracky, Chief Operating Officer

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