A Lifeline in Times of Need Robbie Turner, Nextdoor Senior - - PowerPoint PPT Presentation

A Lifeline in Times of Need


Robbie Turner, Nextdoor Senior Strategist

NEIGHBORHOODS

170,000+

STATES

50

US COVERAGE

85%

Nextdoor is actively used by 85% of America’s neighborhoods

Neighbors rely on Nextdoor for a wide range of local needs

Meet your neighbors Borrow a ladder Organize a block party Discover a handyman Emergency
 preparedness Find your lost pet Neighborhood watch

USEFUL ESSENTIAL

Verified residents 
 Confidence you are connecting with actual residents Targeted communications 
 Control over audience reach based

• n location

Community based
 Neighbors who know each other, look out for each other

We also give over 2,800 public agencies a voice on the platform

With Nextdoor, agencies can send targeted broadcast messages

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• To provide emergency preparedness advice and guidance in advance of

emergencies

• To engage and assist communities during and after emergencies
• To broadcast one-way emergency messages to reach more residents

Federal, state, and local governments are all using Nextdoor

Candace Kelly Manatee County Emergency Mgmnt

Tropical Storm Emily

252 Thanks · 38 Replies

From the Nation Hurricane Center: Tropical Storm Emily is expected to produce total rain accumulations of 2 - 4 inches through Monday night along the west coast of central Florida between the Tampa Bay area and Naples, with isolated amounts up to 8 inches possible. Elsewhere across Central and South Florida,1 to 2 inches of rain is expected with localized amounts of up to 4 inches possible. As you may have heard, weather services are forecasting possible severe thunderstorms throughout much of Maryland beginning this

• evening. These storms bring the possibility
• f heavy rain, flooding, high winds, and even

tornadoes—hazards that increase in likelihood during the spring season. For this weather system, I hope that you'll monitor weather forecasts and take action to prepare before severe weather begins. Spring brings new weather hazards for our

• State. The following preparedness tips can

help keep you and your family safe if a severe storm occurs in your area today or anytime this spring: Russell Strickland Maryland Emergency Management

Severe Weather Possible This Evening

Hurricane Harvey

8 Source: The Weather Channel

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Member post creation spiked to 8x normal volume during the storm

750 1,500 2,250 3,000 8/20 8/22 8/24 8/26 8/28 8/30 9/1 9/3

Baseline During Harvey

Coastal Texas DMAs - Corpus Christi, Victoria, Houston, and Beaumont Landfall Storm dissipates

Member posts per hour

Neighbors helped each other

Cynthia F Houston Heights East

Rescue needed

11 Thanks · 35 Replies

A rescue is desperately needed at 6007 Wister Court. 4 feet of waster in the house and rising. Occupants headed to the roof with animals. Have been calling for help but can’t get through. If you can help, please head to the above address. Thank you! Michael D Yorktown/Concord Colony

Road Closures!

175 Thanks · 429 Replies

Ok folks, this is the thread where I will do my best to post road closures as best I can... Keep in mind, we do own a wrecker service IF needed or IF you need advice call 832-771-6998. Tim S Southbridge Crossing

Hurricane Help

388 Thanks · 111 Replies

If you have an EMERGENCY, please contact me and I'll do my best to help you and your

• family. I'm a former Army Medic and have a

4x4 Jeep to reach you during this storm. I'm in South Ridge Crossing and I'll be out in the rain helping our neighbors.

Mel Muller, Greater Southdown Just saw the coastguard make a rescue a couple of streets over - I hope everyone is ok. Thelma Williams, Avalon Terrace AWWWSOME, Tim. Thank you for your service, and your caring heart for your community, but please be safe and don't take any unnecessary

• risks. everyone be safe!!! pray we all come out
• n the other side of this, whole!!!!

M

Olivia Durant, Villages of Bear Creek They just said on the news they are releasing water from the dam and we are going to flood even more. Per ABC 13 Nichole Chavez, Yorktown/Concord Colony They are saying if you live in the white area

• n the map you do

not need to leave. Otherwise yes, pack your bags and leave in the morning when there is daylight and it is safe.

N

Chris Mersinger, Houston Heights East Headed that way, but not sure if we can cross at 11th Street. Chris Mersinger, Houston Heights East There is a boat here I will give this boat your address. Sandra Smith-Cooper, Houston Heights… I have someone on stand by. Please advise.

S

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This member use was augmented by a spike in agency posting

35 70 105 140 8/20 8/22 8/24 8/26 8/28 8/30 9/1 9/3

Baseline During Harvey

Coastal Texas DMAs - Corpus Christi, Victoria, Houston, and Beaumont Landfall Storm dissipates Agency posts per day

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Nextdoor agencies across Texas posted during Harvey

State Agencies posting Posts Replies Thanks Total 126 1,217 9,595 55,239 Houston 48 975 8,214 45,139 Austin 26 101 508 3,614 DFW 33 70 575 3,182 San Antonio 14 59 197 2,824 Corpus Christi 2 9 83 395 Lubbock 1 1 11 32 Midland-Odessa 1 1 6 40 Waco 1 1 1 13

Social Media Officer Douglas Houston Police

A Warning from HPD

837 Thanks Flood Plain Management inspectors have returned from the field with some disturbing

• news. Supposedly there are individuals …

Public Information Officer Harris County Sheriff’s Office

Addicks & Barkers Reservoirs

148 Thanks See maps and get info on Addicks and Barkers Reservoirs from the Harris County Flood District on ReadyHarris' site: http:// readyharris.org/News-Information/Harris- County-Alerts/Post/26633. Officer D. P . Von Quintus Houston Police

Message from Council Member

13 Thanks · 5 Replies

The Houston Solid Waste Management is asking residents to remove all parked vehicles from the streets when debris crews are working in your neighborhood 13

Public agencies worked together to keep neighbors informed

Public Information Manager Harris County Community Services To Check for road accessibility, visit Houston Transtar Traffic Map: http:// traffic.houstontranstar.org/layer... Visit https://drivetexas.org

Road Access

234 Thanks - 58 Replies Public Information Officer Houston Office of Emergency

Urgent Alert

756 Thanks FLASH FLOOD EMERGENCY issued for

• Houston. DO NOT TRAVEL. Dangerous

Conditions Occurring. -City of Houston Public Information Houston Solid Waste Management

Garbage Collection ONLY

The ONLY regularly scheduled solid waste service is garbage collection. All

• ther scheduled services

are suspended until further notice. 276 Thanks

Hurricane Irma

15 Source: The Weather Channel

16

Member post creation spiked to 5x normal volume during the storm

450 900 1,350 1,800 8/20 8/23/17 8/25/17 8/27/17 8/29/17 8/31/17 9/2/17 9/4/17 9/6/17 9/8/17 9/10/17 9/12/17 9/14/17 9/16/17 9/18/17 9/20/17 9/22/17

During Irma

Member posts from the state of Florida Landfall Storm dissipates

Member posts per hour

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Across Florida members reached out to help each other

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• Fort Myers disabled vet receives help from neighbors to secure home before Irma
• Winter Springs neighbor offers to take in all animals in need of help during storm

until vet can take them

• Pine Lakes neighbors come together to help each other by organizing what

services community members need and those they can offer

• West Palm Beach new resident asks neighbors for emergency preparedness tips

so members assemble tips to calm her fears

• Palm Coast neighbors staying in their neighborhood start a neighborhood watch

and plan on keeping an eye out for looters ensuring safety while others evacuate

18

Agency postings also spiked

75 150 225 300 8/20/17 8/22/17 8/24/17 8/26/17 8/28/17 8/30/17 9/1/17 9/3/17 9/5/17 9/7/17 9/9/17 9/11/17 9/13/17 9/15/17 9/17/17 9/19/17

During Irma

Agency posts from the state of Florida Landfall Storm dissipates Agency posts per day

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Nextdoor agencies across the Southeast posted about Irma

State First post Last post Agencies Posts Replies Thanks Total 174 2,194 11,158 39,108 Florida 9/1 9/17 104 1,825 9,742 29,421 Georgia 9/1 9/17 37 167 708 3,707 South Carolina 9/1 9/17 11 161 572 4,518 North Carolina 9/1 9/11 20 30 114 921 Alabama 9/5 9/11 2 11 22 541

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Punta Gorda Fire Department IT Analyst II Alicia Oates

We Would Like to Hear From You

16 Thanks · 115 Replies

We would like to know how people are

• doing. Do you have questions? Are you

ready? Seminole County Sheriff’s Office Public Affairs Division

SCSO Anti-Crime Units

530 Thanks · 93 Replies

Our anti-crime units are out patrolling Seminole County businesses and neighborhoods to make sure your property is #safe and #secure. Thanks for your cooperation during #HurricaneIrma Miami-Dade Police Department Major Hector Llevat

Open Grocery Stores

103 Thanks · 33 Replies

Looking for grocery stores that are open? There is a list at: http://www.miamidade.gov/ emergency/

Marvin H., West Avenue South Milam's location on Bird Rd. and in Coconut Grove are also open. Marvin H., West Avenue South You can also go to this link for a full list of the Publix locations that have re-opened. http:// www.publix.com/pages/publix-storm...

M

Debbie B, Aloma Bend Awesome!! Thank you. Big problem with looters in Miami. Cornelius S., Emerald Isles Need coffee??? Snack??? Need a rest stop..Just stop in. We'll Brew a fresh pot. @ 1517 Emerald Isle Point.

S

Jennifer C., Punta Gorda Isles Boarded, packing and evacuating La Palma Ct

• tomorrow. Most have already left.

Roseanne A., Burnt Store Isles We are packed to go. Have cats. Taking my 80 year old neighbor and her dog to Port Charlotte shelter. Douglas B, PGI - Bird Section Thank you for letting ask questions and responding.

R

Thomas P ., Seminole Lakes What is the best radio station to tune in for Charlotte County post storm updates, announcements etc? IT Analyst II Alicia Oates, Punta Gorda Fire Thomas, please tune into AM 1580 and FM 92.9

A

Terri R, PGI - Burnt Store Meadows Do you expect a lot of flooding in The Meadows?

B

Cathy B, Carolyn Estates Thank you for your service...appreciate all that you do to keep us safe. Robert R., Emerald Isles Just had tornado on Seneca Blvd

R

Alice V., Wekiva I am a senior citizen. Thank you Seminole County Sheriff's dept for sending someone to check on me and make sure I am ok before the storm hits.

B V

Donna M, Eden Lakes I heard sedanos is open on Miller and 147 th. Publix

• n Kendall and 152 and Publix on Kendall and 138

both open till 5:00 Jeanette H., Northeast Palmetto Bay Thank you for this!!!!Grove are also open. Shan S., Griffing Park Estates Presidente on 125th is open. Cash only

Members engage with agency posts during Irma

Our impact could be seen clearly in iOS App Store reviews

Essential is not an overstatement

We just came through Hurricane Irma in central FL. Nextdoor has been an invaluable source of shared community information and resources before, during, and now after the storm. Besides neighbors helping neighbors, agencies are communicating their progress in restoring services.

One of my favorite apps

I am so happy to be a part of the Nextdoor

• network. Just recently a new family

relocated here to an unfurnished rent house. They had lost everything in Hurricane Harvey and were sleeping on the floor. Within a day or two their house was completely furnished and kitchen supplied by neighbors who care. It's so wonderful.

Excellent

This is a great app. We just got past Hurricane Harvey and Nextdoor allowed neighbors to update each other on flood conditions around our area during the several days stuck at home. I got updates

• n when grocery stores were open, when

water and bread were back in stock, which roads were impassable, and the list goes on. After the disaster, people posted updates on where there was shelter, food, cleaning supplies, etc available, where volunteers were needed.... 21

Helping in Crisis

Very nice app for so many reasons keeping us in touch with our neighborhood even during times of crisis like Hurricane Irma.

• Texas and Florida are two of our largest

markets in terms of membership and agency usage.

• These hurricanes were a tragedy. It showed
• ur potential as a lifeline for neighbors and

unique communications vehicle for agencies.

• We are considering how to further support

neighbors and agencies in times of natural disaster

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Harvey & Irma proved to be defining moments for our platform

Thank you