Earned Recognition Pilot Helping you stay safe on Britains roads 0 - - PowerPoint PPT Presentation

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Earned Recognition Pilot Helping you stay safe on Britains roads 0 - - PowerPoint PPT Presentation

Oct 16, 2023 17 likes •421 views

Earned Recognition Pilot Helping you stay safe on Britains roads 0 Compliance Vision To introduce more efficient & effective interventions without compromising standards or outcomes Mostly Non- Serially non- Exemplar Earned

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Helping you stay safe on Britain’s roads

Earned Recognition Pilot

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Compliance Vision

Helping you stay safe on Britain’s roads

To introduce more efficient & effective interventions without compromising standards or outcomes

Compliant Mostly Satisfactory Non- compliant Serially non- compliant Exemplar

Remote Compliance Remote compliance Inspections & visits Continued disruptive targeting Earned Recognition

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Earned Recognition Aim

Reduce the burden of enforcement for the proven compliant DVSA publicly recognise operators ER ‘exemplar operator’ status Drive up industry standards, support innovation and best practice Enable DVSA front-line resources to focus on high risk traffic

Helping you stay safe on Britain’s roads

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DVSA Earned Recognition - Approach

Helping you stay safe on Britain’s roads

ER Business Manager

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Application Criteria

  • All operator licences controlled by the legal entity must

be included in the application

  • Legal entity must have held an operator licence for a

minimum of 2 years

  • Legal entity has no Traffic Commissioner regulatory

action history within the last 2 years

Helping you stay safe on Britain’s roads

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Application Criteria

  • Operator IT systems are capable of monitoring KPIs
  • KPI standards are being met
  • Operator agrees to the Terms and Conditions

Helping you stay safe on Britain’s roads

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6 Helping you stay safe on Britain’s roads

Audit

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Operator Audit

Operator earned recognition accreditation process:

  • Initial and periodic audits
  • Audits carried out by approved audit providers not DVSA

staff

Helping you stay safe on Britain’s roads

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Audit Standards

  • Audits will be delivered by DVSA approved audit providers
  • HGV & PSV standards have 8 generic sections but there are

different performance criteria for HGV & PSV audits

Helping you stay safe on Britain’s roads

HGV Audit Sections

1. Operator Licence 2. Transport Manager 3. Vehicle Standards 4. Drivers’ Hours 5. Operational Management 6. Driver Management 7. Training & Driver Behaviour 8. Driver Related Policies 9. ADR (optional)

PSV Audit Sections

1. Operator Licence 2. Transport Manager 3. Vehicle Standards 4. Drivers’ Hours 5. Operational Management 6. Driver Management 7. Training & Driver Behaviour 8. Driver Related Policies 9. Service Work

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Audit Sampling

Helping you stay safe on Britain’s roads

Fleet Size(in possession) Vehicle/Trailer Records Drivers Records 1-5 All All 6-100 2 checks per operator licence (minimum 5 checks in total) 2 checks per

  • perator licence

(minimum 5 checks in total) 101+ 5 checks per operator licence (minimum 10 checks in total) 5 checks per

  • perator licence

(minimum 10 checks in total) Number of operating centres Operating Centres 1-5 Main/controlling centre 6-20 Main centre + 1 20+ Main centre + 2

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Audit Preparation

  • Read the guidance

document and audit standards documents

  • Written policies and

processes

  • Prepare in advance

Helping you stay safe on Britain’s roads

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Approved Audit Providers

  • Approval can be granted to any
  • rganisation or individual that meets

the auditor criteria

  • Audit providers will need to meet the

earned recognition standards for auditing

  • Auditors must adhere to the DVSA

code of practice

Helping you stay safe on Britain’s roads

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What will it cost me?

  • DVSA will not charge for being in Earned Recognition
  • There will be an audit cost
  • You may need to invest in updating your systems

Helping you stay safe on Britain’s roads

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13 Helping you stay safe on Britain’s roads

Key Performance Indicators and Monitoring Systems

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Electronic systems

  • Operators must have electronic transport management

systems

  • Capable of monitoring both tachograph analysis and

maintenance documentation

  • Operators will be measured against Key Performance

Indicators (KPIs)

  • Exceptions will be reported to DVSA via an automated

email

Helping you stay safe on Britain’s roads

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Operator Vehicle System

Monitoring KPIs

Helping you stay safe on Britain’s roads

DVSA Earned Recognition

Driver Activities System

Operator Driver System

Vehicle Maintenance Dealer Vehicle Maintenance Third Party Vehicle Maintenance In-house

KPI KPI

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Breaking the Myths

Helping you stay safe on Britain’s roads

We are not big brother We do not need access to your systems or data It is up to you to manage your systems We only require your system to report exceptions You will always know before we do

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Key performance indicators

  • Measured using the ISO calendar
  • Rolling periods
  • 4 weekly reporting period
  • 4 weeks in arrears
  • 13 reporting periods per year

Helping you stay safe on Britain’s roads

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18 Helping you stay safe on Britain’s roads

Infringement Scoring

  • Each Key Performance Indicator (KPI) will be measured

individually

  • KPIs are set at a high but achievable level
  • Two separate sets of KPI

Driver related activity Maintenance activity

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19 Helping you stay safe on Britain’s roads

Continuous Monitoring Driver Related Activities

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Driver related activity KPIs

  • Overall Infringement rate
  • Four Fixed Penalty Bands (current legislation)
  • Working Time Directive
  • Domestic Drivers Hours KPIs are under development

Helping you stay safe on Britain’s roads

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KPIs

Band Percentage Band 1 1.30% Band 2 1.20% Band 3 0.80% Band 4 0.70% Overall 4.00% W / T 4.00%

Helping you stay safe on Britain’s roads

The KPIs are based on number of tachograph days

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Operator Performance Report In addition to the KPIs the system will also measure and report to the operator –

  • Unaccounted Mileage
  • Repeat Offenders
  • Most Serious Infringements (MSI)

Helping you stay safe on Britain’s roads

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Breaking the Myths

Helping you stay safe on Britain’s roads

We want to work with you to address any issues rather than take enforcement action

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Continuous Monitoring Maintenance Activities

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Maintenance KPIs

  • Complete set of safety inspection records
  • Safety Inspection records are completed correctly including

all relevant sections and signed off as being roadworthy

  • Safety Inspections are completed within the stated frequency
  • Driver defect reports where road safety related items have

been reported are appropriately actioned

  • Vehicle & trailer MOT initial pass rates

Helping you stay safe on Britain’s roads

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KPIs

Band Percentage Complete set of safety records 100% Safety Inspection records completed correctly & signed off 100% Safety Inspections are completed within the stated frequency 100% Driver defect reports where road safety related items have been reported are appropriately actioned 100% Vehicle & Trailer initial pass rate 95%

Helping you stay safe on Britain’s roads

Maintenance KPIs

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27 Helping you stay safe on Britain’s roads

Reporting Triggers

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How Trigger Points Work

  • KPI monitoring has built in rules to trigger exception reports to DVSA
  • Tolerance of up to 2%
  • Failure to meet one or more of the KPIs may result in an action plan

Helping you stay safe on Britain’s roads

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KPI Triggers

Helping you stay safe on Britain’s roads

Yellow Alert Red Trigger Amber Alert

Minor KPI breach between 0.1% and 0.9% Moderate KPI breach between 1% and 1.9% Major KPI breach 2% or more

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KPI Triggers

Helping you stay safe on Britain’s roads

KPI Red Trigger Yellow Alert Amber Alert

In 3 consecutive rolling periods

Yellow Alert Yellow Alert Amber Alert Yellow Alert Yellow Alert Amber Alert

  • r
  • r

+ + + + + =

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KPI Triggers

Helping you stay safe on Britain’s roads

KPI Red Trigger Yellow or Amber Alert

In 13 periods

=

5 x

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KPI Trigger

Helping you stay safe on Britain’s roads

DVSA Earned Recognition KPI Dashboard

KPI Red Alert

Action Improve Resolve

Yellow Alert Yellow Alert Amber Alert Amber Alert Amber Alert

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What do we mean by further action?

  • A mutually agreed action
  • A mutually agreed time period

Helping you stay safe on Britain’s roads

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34 Helping you stay safe on Britain’s roads

Pilot Phase

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Earned Recognition – Pilot

Helping you stay safe on Britain’s roads

Pilot Phase

Test KPI monitoring systems Validate IT systems providers Approve Audit Providers Approval

  • f full

business case

Go Live Use of DVSA ER marque OCRS status updated DVSA publish ER lists DVSA enforcement processes updated Spring 2018 Pilot Accredited Operators April 2017

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ER Pilot Advantages

We’ll publish a list of all the operators who successfully complete the pilot Automatic entry on the DVSA Earned Recognition scheme More support to help you through the process during the pilot You’ll be helping with the development of the DVSA Earned Recognition scheme

Helping you stay safe on Britain’s roads

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Pilot application form

  • We need you to fill in a

pilot application form.

  • The pilot guide can be

used to assist you in completing the form

  • Any problems speak to
  • ne of the team

Helping you stay safe on Britain’s roads

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Any Questions?

Helping you stay safe on Britain’s roads

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DVSAER@dvsa.gsi.gov.uk

Helping you stay safe on Britain’s roads