Certifjed KPI Practitioner T I F R I E E C D KEY - - PowerPoint PPT Presentation
Certifjed KPI Practitioner T I F R I E E C D KEY PERFORMANCE INDICATORS Ac kno wle dging e xc e lle nc e in managing with K PI s MANAGEMENT K R FRAMEWORK P E I v 1.0 2012 N P O R I A T C I T The KPI Institute .
T he KPI Institute . o ffic e @ kp iinstitute .o rg . www.sma rtkp is.c o m . +61 3 9670 2979
Ac kno wle dging e xc e lle nc e in managing with K PI s
C E R T I F I E D K P I P R A C T I T I O N E R
MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS
v 1.0 2012
The KPI Institute . offjce@kpiinstitute.org . www.smartkpis.com . +61 3 9670 2979
3
4
5
6
7
8
9
10
11
Prerequisite: Obtain KPI Professional Certifjcation Submit application portfolio with required work samples for assessment Assessors review your application portfolio within two weeks from the submission date Receive customized feedback, your KPI Practitioner Certifjcate and optional Letter of Acknowledgement to employer by mail Ste p1
Ste p2
Ste p3
Optional: Attend Certifjed KPI Practitioner Course for preparation Express your interest by fjlling in the Application Form and emailing it to1
Ste p2
Ste p3
Ste p4
Ste p5
C E R T R I F I E D K P K I P R A R C A T I T I O N E R MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS v 1.0 2012 v 1.0 2012 C E R T R I F I E D K P K I P R O R F E S S I O N A N L A A MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS v 1.0 2012 v 1.0 20123 Abo ut T
he K PI I nstitute
4 Certifjcation Programs 5 Pre parato ry c o urse s 6 Certifjcation process 7 Benefjts 8 Certifjcation Criteria 9 Applic atio n Po rtfo lio 10 Re gistratio n Pro c e ss 11 Co ntac t
The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It developed the fjrst KPI Management Framework and operates www.smartKPIs.com, the result of a research program dedicated to documenting and cataloguing how KPIs are used in practice. Over the last three years, the team at The KPI Institute: D Documented 7,000+ KPIs from 15 functional areas and 24 industries; D Reviewed 1,000+ performance reports from 125 countries; D Referenced 20,000+ resources (books, articles, performance reports) as part of the documentation process; D Developed over 20 KPI Dashboards and Balanced Scorecards. With the insights gained, The KPI Institute: D Assisted over 5,000 organizations in fjnding solutions for their KPI needs; D Trained over 500 participants in 20 countries on how to work rigorously with KPIs. The main activities of The Institute include: D Research and Publications - contributing to the development of the performance management discipline by actively researching and publishing articles and reports on performance management topics in both academic and practitioner publications; D Education - delivering performance management training to improve the understanding of performance at conceptual level and develop technical skills in related processes/systems, from KPI selection to Balanced Scorecard implementations. 3
D Recognizes a person’s knowledge in deploying and using KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework D Recognizes a person’s practical experience in deploying and using KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework D Preparatory course attendance is mandatory D Preparatory course attendance is optional D Examination at end of course D Online assessment of application portfolio D Pre-requisite for certifjcation: course attendance D Pre-requisite for certifjcation: KPI Professional Certifjcation obtained
Level 1 - KPI Professional Certifjcation Level 2 - KPI Practitioner Certifjcation
C E R T R I F I E D K P K I P R A R C A T I T I O N E R
MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS
v 1.0 2012 v 1.0 2012
C E R T R I F I E D K P K I P R O R R F E S S I O N A N L A
MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS
v 1.0 2012 v 1.0 2012
4
Over view
The three-day course trains participants in how to establish and work with KPIs and offers them the opportunity to get certifjed on the ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business. Assessment Participants will be pre-tested by using a multiple choice questionnaire at the beginning of each session. On Day 3, delegates can opt in to attend a fjnal test to obtain the Certifjed KPI Professional certifjcation from The KPI Institute.
KPI Professional Certifjcation
Over view
The two-day course trains participants in how to deploy and use the KPI Management Framework, according with the institute KPI Practitioner Certifjcation standards. It focuses on practical exercises, which account for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Assessment Independent from the course, participants can opt in to obtain their KPI Practitioner Certifjcation by following the steps highlighted in the Certifjcation Process section.
KPI Practitioner Certifjcation
Contact us at offjce@kpiinstitute.org for the next available courses or for the option to schedule an in-house training delivery. 5
Prerequisite: Obtain KPI Professional Certifjcation Submit application portfolio with required work samples for assessment Assessors review your application portfolio within two weeks from the submission date Receive customized feedback, your KPI Practitioner Certifjcate and optional Letter of Acknowledgement to employer by mail
Ste p
Ste p
Ste p
Optional: Attend Certifjed KPI Practitioner Course for preparation
D The certifjcation process requires the submission of an application portfolio. The application portfolio contains a set of 20 documents (see Application Portfolio section for details); D Application portfolios are assessed based on criteria established for each of the 20 documents that must be submitted; criteria are listed in the Application Assessment Guide; D For each submitted document, an applicant can receive a maximum of 25 points, totaling a maximum of 500 points for the entire portfolio. In order to be recognized as a Certifjed KPI Practitioner, an applicant should obtain at least 80 percent (a minimum of 400 points) out of these 500 available. D Confjdentiality is strictly maintained and all submitted documents are solely used for the purpose of assessing an applicant’s ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework; D All documents should refer to the same project and should be developed in an aligned manner, so that information provided in one document does not confmict with the information provided in another. The required documents follow the fmow of a typical KPI project and so should the documents that you are including in the application portfolio; D All application documents must be submitted in English. 6
D Formal recognition - Be among the fjrst performance management practitioners to receive a distinction that complements your current certifjcation as a Certifjed KPI Professional; D Customized feedback - Keep current with best practices and obtain confjdential feedback from our assessors on your application portfolio; D Professional portfolio - Develop a collection of 20 performance management documents that will become your professional portfolio to demonstrate competencies on the topic and enable you to differentiate among peers; D Objective assessment - Get your work reviewed and develop a more realistic understanding of your level of practical knowledge regarding the KPI framework management; D Premium subscription to smartKPIs.com - Receive a 6 months complimentary Premium subscription to smartKPIs.com KPI library. D Certifjcate sent by mail - Receive your certifjcation diploma in original by mail and an optional letter of acknowledgement customized for your employer.
C E R T I F I E D K P I P R A C T I T I O N E R MANAGEMENT FRAMEWORK KEY PERFORMANCE INDICATORS v 1.0 2012Obtain right to use the offjcial Certifjed KPI Practitioner logo in promoting your performance management skills. 7
For certifjcation D Posses a KPI Professional Certifjcation; D Obtain a minimum of 400 out of 500 points on the assessment of your application portfolio. For recertifjcation The KPI Practitioner Certifjcation has a validity of 3 years, as recognized by The KPI Institute. In order to stay updated with the latest developments and best practices in the performance management fjeld and aligned to The KPI Institute standards the KPI Practitioner Certifjcation is recommended to be renewed every three years. 8
1. Business case 2. KPI project plan 3. Stakeholder RACI matrix 4. Primary and secondary data sources list 5. KPI selection for expo 6. Value fmow analysis 7. Balancing KPIs 8. Scorecard 9. Dashboard
Performance Measurement Maturity Model (PMMM)
9
If you do not receive an acknowledgement of receipt for your Application Form within 24 hours please contact offjce@kpiinstitute.com. The same applies in case
Certifjcation fees Standard certifjcation fee: $500 D Option 1: $425 for applicants who register within 3 months from the date of obtaining the Certifjed KPI Professional certifjcation D Option 2: $350 for applicants who have completed the Certifjed KPI Practitioner preparation course Reassessment fee: $200 for professionals whose application portfolio do not meet the 400 points requirement and need to be reviewed for the third time or more Recertifjcation fee: $300 for KPI Practitioner Certifjed professionals who decide to renew their certifjcation validity (every 3 years).
Express your interest by fjlling in the Application Form and emailing it to
Receive acknowledgement of receipt for Application Form Process payment of certifjcation fee Send your application portfolio as email attachment to
documents at web address provided in the acknowledgement of receipt Receive acknowledgement of receipt for payment
Ste p
Ste p
Ste p
Ste p
Ste p
10
Life.lab Building 198 Harbour Esplanade, Suite 606 Melbourne Docklands, VIC 3008, Australia T: +61 3 9670 2979 M: +61 42 456 8088 E: offjce@kpiinstitute.org W: www.smartkpis.com
11