E-Licensing CAAi and ASPEQ
Collaborative Partnership E-Licensing CAAi and ASPEQ Ltd, through a collaborative partnership built on the strengths of the two organisations, provide world class services for electronic licensing, electronic examinations and other regulatory functions. The partnership between CAAi and ASPEQ • To improve the applicant experience by • Structured automated workflows for all Customer Portal Licence applicants will has been formed to combine the CAAi and making it easier to determine if they are licence types that ensure NAA have a single web portal for examinations UK CAA’s capability and technical ready to apply for their licence. application processes are controlled and licensing. They can easily determine competence with ASPEQ’s technology and complied with. licence eligibility through the unique “Am I • Enhanced security by allowing all APPLICANT DOCUMENTS solutions for electronic licensing and Ready” check that evaluates the licence information to be stored electronically • Auditing capability to ensure licence DATA & FILES electronic examinations. Both organisations application against the NAA regulatory and tracking all access to the information. applications fully comply with the CUSTOMER PORTAL ADMINISTRATION PORTAL are experienced in the development and requirements. A licence application cannot regulatory requirements. • To improve the stakeholder service and management of licensing systems and can be submitted until all requirements are user benefits that enhance the NAA’s • Performance monitoring of the offer tailored services to meet the local completed. Workflows are used to manage reputation in the field of licensing and application process, with visual progress variations required by a National Aviation the application process. examinations. results presented on a licensing Authority (NAA). Administration Portal NAA Administration dashboard. • Improved quality and integrity of licence CAAi and ASPEQ work collaboratively to staff can review licensing information, information thereby enabling NAAs to • Secure electronic storage of all licensing achieve our key objectives in e-licensing: address customer queries, assist with promote National pilot and aircraft records to improve NAA access to CONNECTORS WORKFLOW applications and process payment. • The development, setup and ongoing maintenance licensing standards. information by approved staff. support of an e-licensing system for NAA Organisation Portal Registered • To provide enhanced oversight control of • Complete traceability of all electronic Licensing requirements. organisations can check and apply for a licensing applications, especially through records and their access by NAA staff. licence on behalf of applicants who are • To improve licensing standards by a high quality reporting function. • Lower costs from more efficient licence members of the organisations. modernising the licence application • Revised business processes that processing and the removal of paper file process and use of automated Licensing Portal NAA Licensing staff can increase efficiency by placing the storage. workflows, including rules engine, to completely manage applications using responsibility on the applicant to provide • To implement a high quality, cost control each stage of the approval workflows configured for each licence type the correct licensing information before effective, sustainable – and affordable – process. (e.g. PPL, CPL, ATPL, AME). LICENSING PORTAL ORGANISATION PORTAL the application can be submitted for NAA licensing solution. processing and approval.
Contact CAAi ASPEQ For further information concerning Matt Margesson Mike Lynskey the services provided by the matthew.margesson@caainternational.com mike.lynskey@aspeq.com CAAi and ASPEQ collaboration +44 (0) 1293 573399 +64 (0) 4916 2059 please contact: www.caainternational.com www.aspeq.com CAA International Limited Aviation House Gatwick Airport South West Sussex RH6 0YR United Kingdom T +44 (0) 1293 768700 F +44 (0) 1293 573992 E info@caainternational.com www.caainternational.com A wholly owned subsidiary of the UK CAA ASPEQ Limited Level 3 21 Andrews Avenue Hutt Central PO Box 30-056 Lower Hutt 5010 Wellington New Zealand T +64 (0) 4931 0061 F +64 (0) 4931 9711 E info@aspeq.com www.aspeq.com
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